Why Your CRM Needs an Approval Wingman
Let’s be real: CRMs like webCRM are great at tracking deals, but they’re terrible at handling the “can we actually do this?” conversations. That’s where ApproveThis comes in – think of it as the bouncer for your sales process. Together, they turn messy email chains and Slack pings into a clean, auditable system where deals get approved faster and nobody falls through the cracks.
What Happens When You Stop Playing Email Tag
Sales teams live in webCRM. Legal lives in contracts. Finance lives in spreadsheets. ApproveThis acts as the bridge between these worlds. When you connect them via Zapier, you’re not just automating clicks – you’re fixing the approval bottlenecks that make deals stall and reps frustrated.
Key Features Working Together
ApproveThis brings: Multi-step approvals, conditional logic (“If deal size > $50K, loop in CFO”), and email-based approvals so external partners don’t need new logins.
webCRM handles: Deal tracking, client comms, and activity logging. Combined, they create a closed-loop system where every approved deal automatically updates your CRM, and every CRM action can trigger approval checks.
Real-World Use Cases (No Fluff)
1. Opportunity Approvals That Don’t Kill Momentum
The Problem: Your rep lands a $120K upsell. They need discounts, custom terms, and resource commitments. Cue two weeks of Slack storms.
The Fix: Set up a Zap where new webCRM opportunities over $100K auto-create an ApproveThis request with:
- Pre-filled deal specs from webCRM
- Auto-routing to sales director > CFO > legal based on thresholds
- Approval status synced back to webCRM as a deal stage
Who This Helps: Mid-market SaaS companies where deals often require pricing exceptions or custom SLAs.
2. Client Onboarding Without the Spreadsheet Circus
The Problem: New client requests a dedicated account manager and API access. Your AE is chasing 3 departments for sign-offs.
The Fix: Trigger an ApproveThis workflow from webCRM when a deal moves to “Closed-Won” that:
- Gathers internal approvals from support, engineering, and account management
- Uses calculated fields to estimate onboarding costs
- Auto-creates a support case in webCRM once fully approved
Who This Helps: Agencies or consultancies with complex client onboarding requiring cross-team coordination.
3. Renewal Escalations That Actually Work
The Problem: A high-value account is at risk. Your CSM needs discount authority fast, but finance is MIA.
The Fix: Create a Zap that triggers an ApproveThis request when a webCRM support case is tagged “Renewal Risk” with:
Auto-escalation rules (“If no response in 24h, notify VP of Sales”) and syncs the final decision back to webCRM as a new activity. Approvers get emailed links – no CRM access needed.
Who This Helps: Subscription-based businesses with strict discounting controls but competitive renewal cycles.
Setup That Takes Minutes, Not Days
Step 1: Connect Zapier to both ApproveThis and webCRM (admin rights required)
Step 2: Pick your trigger – common options:
- New/updated webCRM opportunity → Create ApproveThis request
- Approved/denied request in ApproveThis → Update webCRM activity
Step 3: Map critical fields (deal ID, amount, contacts) between systems
Pro Tip: Use ApproveThis’ calculated fields to auto-set approval thresholds based on webCRM data (e.g., “If opportunity type = Enterprise, require CRO approval”).
Why Your Finance Team Will Stop Yelling
Approval thresholds in ApproveThis let you set hard rules:
- Deals under $10K? Auto-approved.
- Payment terms over 60 days? CFO + legal required.
These rules sync with webCRM data, so reps can’t “forget” to escalate – the system enforces it.
For Support Teams: Less Chaos, More Context
When an ApproveThis request for custom support gets approved:
1. Auto-create a webCRM support case with all approved details
2. Tag the case with the original approval ID
3. Notify the client via webCRM’s comms tools
Result? Support isn’t blindsided by complex requests, and clients get consistent updates.
The License Advantage (Cha-Ching)
ApproveThis approvers only need email – no webCRM seats required. Key for:
- External partners approving contracts
- Execs who only log in to veto things
- Temp staff during peak seasons
Audit trails in ApproveThis show who approved what, when, and why – without cluttering your CRM.
When to Stick With Manual Approvals
This combo isn’t for every scenario. Avoid automating:
- Hyper-sensitive deals needing offline discussions
- First-time requests from top-tier clients (human touch still matters)
- Approvals requiring physical signatures (use a dedicated e-sign tool instead)
Bottom Line: Approval ≠ Bottleneck
Companies between 50-5k employees use ApproveThis + webCRM to:
- Cut approval times from days → hours
- Reduce “I thought you handled that” errors by 63%*
- Give sales reps real-time status updates without micromanaging
*Based on internal customer surveys – your mileage may vary, but probably not by much.
Ready to Stop Herding Cats?
If your sales team’s Slack channel looks like an approval graveyard, it’s time to act. Start a free ApproveThis trial or book a 15-minute demo to see how it plays with webCRM. No sales jargon, just a working system you can test with your messiest deal.
Integrate with webCRM Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
Learn More
Best Approval Workflows for webCRM
Suggested workflows (and their Zapier components) for webCRM
Create or update activities for new approval requests in ApproveThis
Need to quickly update activities in your CRM when a new approval request is initiated? This automation will create or update an activity in webCRM whenever a new request is initiated in ApproveThis, ensuring your CRM remains current and your team stays informed. *Note: You may need to configure the approval parameters in ApproveThis before activating this workflow.*
Zapier Components
Trigger
New Request
Triggers when a new approval request workflow is initiated.

Action
Create or Update Activity
Creates or updates an activity.
Create ApproveThis requests for new or updated webCRM opportunities
Maximize efficiency by ensuring every new or updated opportunity in webCRM is followed by a corresponding approval request in ApproveThis. This workflow seamlessly fosters timely evaluations and approvals, helping maintain momentum in your sales process. *Note: Consider setting up conditional logic in ApproveThis to cater to different opportunity types.*
Zapier Components

Trigger
Opportunity
Triggers when an opportunity is created or updated.
Action
Create Request
Creates a new request, probably with input from previous steps.
Create or update webCRM support cases for approved or denied requests in ApproveThis
Facilitate proactive customer support by automatically creating or updating support cases in webCRM once an approval request is approved or denied in ApproveThis. This integration keeps your support team notified, allowing them to address customer issues swiftly. *Note: You may wish to refine support case details in webCRM to reflect the approval's context.*
Zapier Components
Trigger
A Request Is Approved/Denied
Triggers when a request is approved or denied.

Action
Create or Update Support Case
Creates or updates a support case.
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