ApproveThis manages your Telebroad Integration approvals.

When Approval Management Meets Business Telecom

Let’s be honest: approval processes are where productivity goes to die. You’ve got requests buried in inboxes, stakeholders playing phone tag, and zero visibility into who’s holding up the show. Now imagine pairing that chaos with phone systems stuck in 2005. That’s why combining ApproveThis (the approval automation sidekick) with Telebroad (the modern business phone system) isn’t just smart – it’s survival mode for teams tired of chasing decisions through voicemails and Slack threads.

Why This Combo Works (Besides Saving Your Sanity)

Telebroad handles calls, SMS, and real-time switchboard management. ApproveThis handles the “should we?” and “who says so?” of every business decision. Together through Zapier, they turn communication data into actionable approvals – automatically. Think of it like giving your phone system a brain transplant. Now when a support call ends or an urgent SMS comes in, your approval workflows kick off before you’ve finished your coffee.

Key Benefits You’ll Actually Care About

• No more “Who approved this?” Track every decision tied to calls/texts in one dashboard
• Approvals that don’t require a PhD in IT External clients can approve via email/SMS without Telebroad logins

Example: A customer support manager approves a refund request triggered by a post-call workflow. They click “Approve” in their email. Done. No digging through call logs or hunting down the original ticket.

Real Use Cases That Don’t Suck

1. Automate Call-Based Approvals (Goodbye, Spreadsheet Tracking)

The Setup: Telebroad triggers an ApproveThis workflow when important calls end. Perfect for:

- Customer Support Teams: Auto-create approval requests for refunds/credits after escalations
- Sales Teams: Get manager sign-off on custom pricing discussed in client calls

Why It Works: ApproveThis’ calculated fields can auto-flag high-risk requests based on call duration or customer tier pulled from your CRM.

2. SMS Approval Requests That Don’t Get Lost

The Scenario: Your field team texts a procurement request via Telebroad. Zapier creates an ApproveThis ticket with all details pre-filled. Approvers get SMS notifications (no app login needed) with one-tap approve/deny options.

Who Needs This: Construction firms approving material orders, healthcare teams handling urgent supply requests.

3. Stop Playing Approval Phone Tag

The Magic: When ApproveThis detects an approver is OOO (thanks to vacation delegation), it auto-routes the request AND sends an SMS update via Telebroad. No more “I’m on PTO” replies clogging the system.

Setting This Up Without Losing Your Mind

1. Zapier connects the dots – no coding needed.
2. Pick your triggers: Ended calls, new SMS, or approval status changes.
3. Map key data points (call duration, message content) to ApproveThis fields.
Pro Tip: Use ApproveThis’ approval thresholds to auto-approve small expenses from frequent vendors.

Team-Specific Wins

Customer Support Squads

Auto-create approval tickets for call escalations. Managers approve/deny via SMS during peak hours. Integrate with your CRM so approvers see the full customer history.

Finance Teams

Every payment request SMS from field reps becomes a tracked approval. Set conditional thresholds – anything under $500 gets auto-approved if it matches pre-defined vendor lists.

Operations Managers

Get SMS alerts when high-priority approvals stall. Use Telebroad’s switchboard to route urgent requests to backup approvers.

The Big Picture (Without the Fluff)

This isn’t about shaving a few minutes off approvals. It’s about eliminating the “I didn’t see the request” excuses and the 3pm “Who approved this?!” panic. When your phone system talks directly to your approval workflows, you’re not just faster – you’re audit-ready.

Ready to Ditch Approval Chaos?

If your teams are still approving requests via sticky notes and “Hey, you got a sec?” hallway ambushes, it’s time to upgrade. Register for ApproveThis, hook it up to Telebroad via Zapier, and watch those bottlenecks dissolve. Or schedule a demo if you’re the “show me first” type. Either way – your future self (and your auditors) will thank you.