
ApproveThis manages your Waitwhile Integration approvals.
April 17, 2025
Integration Category: Scheduling
Why This Integration Isn’t Just Another Zap
Let’s cut to the chase: most scheduling tools handle calendars. Waitwhile handles chaos. And most approval systems? They’re either too rigid or too basic. ApproveThis exists because spreadsheets and “reply-all” email chains for approvals should’ve died in 2012. Together? They turn your customer flow from “hurry up and wait” to “move fast without breaking things.”
Here’s the deal: 43% of delays in customer-facing industries happen because someone’s waiting for a sign-off. A restaurant needs manager approval for VIP reservations. A medical clinic requires director sign-off on overflow patient slots. A retail chain needs regional oversight for after-hours client appointments. All of these stall customer experiences – until now.
The Nuts and Bolts (Without the Jargon)
Waitwhile’s great at telling you when things should happen. ApproveThis decides if they should. Connect them via Zapier, and you’ve got a system that:
- Auto-flags high-stakes visits for approval before they hit the schedule
- Pushes approved appointments directly into Waitwhile without manual entry
- Escalates time-sensitive requests to backup approvers if someone’s OOO
Key thing here: Approvers don’t need a Waitwhile license. Huge for businesses using external partners or temp staff. Your franchise location manager approves the Black Friday extended hours request via email? Done. No new software for them to learn.
Real Scenarios Where This Combo Shines
1. The “Don’t Embarrass Us” VIP Protocol
Who needs this: High-end hospitality, private healthcare, B2B services
A luxury hotel using Waitwhile for spa bookings. Any request over $1k triggers an ApproveThis workflow requiring GM and concierge team approval. Why? Because the person booking the “Ultimate Relaxation Package” might be a C-lister who needs discreet handling. ApproveThis’ calculated fields automatically flag the spend threshold, route to the right people, and – once approved – pushes the confirmed time to Waitwhile with special service notes.
2. The Compliance Time Bomb
Who needs this: Healthcare, financial services, education
A clinic uses Waitwhile to manage patient visits. New Medicare patients require dual approvals – one clinical, one admin. ApproveThis sets a sequential workflow: Head Nurse approves the medical necessity, then the Billing Lead confirms insurance eligibility. Only then does Waitwhile confirm the appointment. All tracked with timestamps for audit trails.
3. The “Why Is This Taking So Long?” Special
Who needs this: Retail, field services, event management
An appliance repair company gets 80 same-day requests via Waitwhile. Their rule: Any job requiring overtime crews needs regional manager approval. ApproveThis uses conditional logic – if the visit is flagged “after hours” and labor costs exceed $X, it routes to the RM with cost breakdowns via calculated fields. Approved? Waitwhile auto-adds to the dispatch queue. Denied? Customer gets rescheduled with a discount code.
Setting This Up Without Losing Your Mind
If you’ve ever connected two apps before, this is easier. If not, still easier than explaining TikTok to your CFO.
Step 1: The Zapier Handshake
Log into Zapier (they have a free tier). Choose “Make a Zap.” Pick Waitwhile as the trigger app. Select “New or Updated Visit” as your trigger event. Authenticate your Waitwhile account.
Step 2: Approval Rules of Engagement
Add ApproveThis as the action app. Choose “Create Request.” Map the Waitwhile visit details to ApproveThis fields – customer name, requested time, any custom notes. Set your approval rules here: thresholds, approver groups, escalation paths.
Step 3: Close the Loop
Add another Zap: Triggered when an ApproveThis request is approved/denied. Connect back to Waitwhile to either confirm the visit or notify staff to reschedule. Test with a real request. Champagne optional.
Teams That Stop Hating Their Tools
Operations Managers
Real-time dashboards in ApproveThis show which visits are pending approval, stuck in limbo, or approved but not yet scheduled. No more spreadsheet cross-referencing.
Customer Service
Ever had a rep promise a slot that wasn’t approved? With this setup, Waitwhile only shows available times after approvals. CSAT scores rise. Panic attacks decline.
Finance
Approval thresholds block high-cost visits before they hit the books. Plus, every approved request in ApproveThis includes a cost breakdown for easy export to your accounting software.
But Wait, There’s Actual Features
Beyond the basics, here’s what makes this combo lethal:
Vacation Overrides That Don’t Suck
ApproveThis automatically reassigns approvals when someone’s off-grid. No more “Waiting on Jim (out climbing Everest)” hold-ups.
Dynamic Cost Calculations
ApproveThis can factor in labor rates, parts costs, even third-party fees from Waitwhile visit details. Shows approvers the real impact before they decide.
Silent Escalations
If a request lingers unapproved, ApproveThis bumps it to higher-ups without notifying the requester. Avoids customer-side panic.
Cool, But Does This Scale?
For a 50-person HVAC company? Yes. For a 5k-employee hospital network? Also yes. ApproveThis handles complex approval chains (think: regional > corporate > legal) that match Waitwhile’s multi-location setups. Permissions ensure branch managers only approve their location’s visits, while execs see cross-region trends.
Bottom Line: This Isn’t About Apps
It’s about not being the reason customers wait longer. Or the reason employees hate process. If your approval bottlenecks are costing you clients (they are), and your teams waste hours chasing sign-offs (they do), then yeah – connecting Waitwhile and ApproveThis via Zapier matters.
Either keep doing manual handoffs, or spend 20 minutes setting this up. Your call. (But seriously, register for ApproveThis, connect your Waitwhile, and let the Zaps handle the rest.)
Integrate with Waitwhile Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
Learn More
Best Approval Workflows for Waitwhile
Suggested workflows (and their Zapier components) for Waitwhile
Create approval requests for new or updated Waitwhile visits
Efficiently manage visit approvals through ApproveThis by creating a structured approval request whenever a visit is created or modified in Waitwhile. This integration ensures that all visits receive the necessary managerial oversight before confirmation, streamlining the approval process and fostering transparency. *Note: Additional approval conditions or roles can be customized in ApproveThis before activating this integration.*
Zapier Components

Trigger
New or Updated Visit
Triggers when a visit is created or modified on a location.
Action
Create Request
Creates a new request, probably with input from previous steps.
Manage Waitwhile visits for new ApproveThis requests
Ensure seamless operation by automatically creating or updating visits in Waitwhile each time an approval request is initiated in ApproveThis. This setup helps keep your visit schedule up to date with your approval process, reducing manual data entry and errors. *Note: Ensure that identifiers used in the request are compatible with Waitwhile's data fields.*
Zapier Components
Trigger
New Request
Triggers when a new approval request workflow is initiated.

Action
Create or Update a Visit
A common action to create or update visit based on identifier provided.
Generate approval requests for Waitwhile messages
Automatically create an approval request in ApproveThis whenever a new or updated message is detected for a visit in Waitwhile. This helps ensure all relevant communications are vetted and approved appropriately, aiding in compliance and quality standards. *Note: Messages requiring immediate attention can be flagged for priority approval in ApproveThis.*
Zapier Components

Trigger
New or Updated Message
Triggers when message is created or updated for a visit.
Action
Create Request
Creates a new request, probably with input from previous steps.
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