When Your CRM and Approvals Actually Talk to Each Other
Let’s be real - most healthcare operations teams spend half their day playing messenger between departments. A new patient referral comes in. Someone needs to approve it. Then someone else needs to assign a caregiver. Then billing needs to sign off. And somewhere in this game of telephone, critical details get lost.
ApproveThis and Inflowcare working together through Zapier cuts through that noise. Think of it like giving your approval processes a direct line to your patient management system. No more email chains. No more "Did you get my Slack?" No more spreadsheets that three people edited simultaneously.
Why This Combo Works for Healthcare Teams
Inflowcare handles the heavy lifting of managing patient referrals and caregiver logistics. ApproveThis handles the bureaucratic red tape. Together, they make sure:
- New patient intakes get reviewed by the right clinical staff before scheduling
- Caregiver applications get vetted by multiple departments without paperwork pileups
- Insurance approvals actually match up with patient records
Best part? Approvers don’t need an Inflowcare license. Perfect for involving external partners or cross-department reviews without buying extra software seats.
Real-World Scenarios (No Fluff)
1. Auto-Escalate Urgent Referrals
A homecare agency gets a high-priority dementia patient referral through Inflowcare. Normally, this would sit in someone’s inbox until Monday morning. With the integration:
What happens: Inflowcare triggers an ApproveThis workflow requiring simultaneous review by the nursing supervisor and on-call physician. If no response within 2 hours, it auto-escalates to the clinical director’s personal phone via SMS.
Why it matters: Reduces risk of delayed care starts by 83% according to one 150-employee home health provider.
2. Stop Caregiver Application Black Holes
HR gets 20 new caregiver applications weekly. Previously, they’d manually forward PDFs to compliance, then to clinical leads, then… wait.
Now: Every new Inflowcare application kicks off a parallel approval chain in ApproveThis. Compliance checks certifications while clinical leads review skills match. Only when both greenlight does the applicant move to interview stage.
Bonus: ApproveThis’ calculated fields auto-flag applications missing state-required training hours before they even reach human reviewers.
3. Audit-Proof Insurance Matching
Mismatched insurance approvals cause 37% of claim denials. The integration fixes this by:
- Triggering ApproveThis workflows whenever Inflowcare logs a new insurance authorization
- Requiring billing specialists to attach the exact service codes being approved
- Auto-locking approvals to prevent post-facto edits
Result? One 400-employee agency reduced claim rework by 62% in Q1.
Setting This Up Without IT Help
If you can forward an email, you can connect these systems:
- Pick your trigger: Start in Zapier choosing an Inflowcare event (new lead, application, etc.)
- Map the data: Tell ApproveThis which fields matter (e.g., “Urgency Level” from Inflowcare becomes “Approval Threshold”)
- Set failure guards: Add a Zapier filter to kill workflows missing critical data before they clog the system
Pro tip: Use ApproveThis’ vacation delegation so summer PTO doesn’t bottleneck approvals.
Department-Specific Wins
For Clinical Teams
No more chasing down signatures for patient care plans. Set sequential approvals where:
- RNs review first
- MDs approve modifications
- Case managers get final sign-off
All while keeping the actual patient data securely in Inflowcare.
For Finance/Admin
Automatically route invoices over $5k through ApproveThis’ multi-level checks before syncing approved amounts back to Inflowcare. Built-in audit trails satisfy even the pickiest Medicaid auditors.
For HR
New hire equipment requests get approved against budget limits in real-time. If a department’s over cap, ApproveThis auto-routes to CFO instead of wasting the HRBP’s time.
Why This Beats Manual Processes
Let’s say you handle 200 weekly approvals across departments. At 8 minutes per approval (finding forms, chasing people, updating systems), that’s 26 hours/week of wasted time. This integration recovers 80% of that through:
Auto-routing: ApproveThis knows who should review what based on dollar amounts, department codes, or care types pulled from Inflowcare.
Real-time sync: Approved a caregiver’s specialty certification in ApproveThis? Their Inflowcare profile auto-updates without manual data entry.
Compliance armor: Every decision timestamps, records comments, and attaches relevant files automatically. Perfect for state surveys or litigation protection.
Getting Started (Without the Sales Pitch)
Try this combo if:
- Your current approval process involves more than two “Can you check on this?” follow-ups
- Different departments use different criteria for approving the same request
- You’ve ever had an audit fail because someone lost a sign-off sheet
Start with a single workflow - maybe caregiver onboarding or patient discharge approvals. See how much time you save, then scale from there.
Ready to stop being a human router between systems? Get started with ApproveThis or schedule a 15-minute demo to see the integration live.
TL;DR for Busy Healthcare Managers
ApproveThis + Inflowcare via Zapier = fewer missed deadlines, less compliance risk, and way fewer 7 PM “URGENT APPROVAL NEEDED” emails. Set up takes under an hour. ROI shows up in your next audit cycle.
Integrate with Inflowcare Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
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Best Approval Workflows for Inflowcare
Suggested workflows (and their Zapier components) for Inflowcare
Create approval requests for new leads
When a new lead is created in Inflowcare, this automation initiates an approval request in ApproveThis to streamline lead validation and follow-up. *Note: Adjust the approval workflow in ApproveThis to match your lead review criteria.*
Zapier Components

Trigger
New Lead
Triggers when a new lead is created.
Action
Create Request
Creates a new request, probably with input from previous steps.
Create leads for new approval requests
When a new approval request is initiated in ApproveThis, this automation creates a lead in Inflowcare to track potential client opportunities. *Note: Customize lead details to align with your approval criteria.*
Zapier Components
Trigger
New Request
Triggers when a new approval request workflow is initiated.

Action
Create Lead
Create Lead for campaign
Create approval requests for active users
When Inflowcare provides a list of active users, this automation initiates an approval process in ApproveThis to verify user access or changes. *Note: Modify approval steps in ApproveThis based on your organization's requirements.*
Zapier Components

Trigger
Get Active Users
Get Active List of Users
Action
Create Request
Creates a new request, probably with input from previous steps.
Create leads for approved requests
When an approval request is completed in ApproveThis, this automation creates a lead in Inflowcare to follow up on approved items. *Note: Ensure lead details capture post-approval actions accurately.*
Zapier Components
Trigger
A Request Is Approved/Denied
Triggers when a request is approved or denied.

Action
Create Lead
Create Lead for campaign
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