ApproveThis manages your MPower CS Integration approvals.

Two Platforms, One Goal: Better Business Outcomes

Modern businesses face two critical challenges: making decisions quickly and communicating those decisions effectively. ApproveThis solves the first problem by transforming clunky approval processes into automated workflows. MPower CS tackles the second by turning messaging platforms into professional communication channels. Together, they create a closed-loop system where approvals trigger instant client updates and client messages automatically kick off review processes.

This integration isn't about adding more software to your stack – it's about making your existing tools work harder. By connecting approval management with conversational marketing through Zapier, teams can eliminate manual handoffs between systems while maintaining full visibility into both decision-making and client communication.

Why This Integration Works

ApproveThis: Decision-Making Engine

ApproveThis acts as your centralized approval hub, handling everything from simple content reviews to complex multi-department sign-offs. Key features like conditional routing and approval thresholds ensure requests never get stuck, while email-based approvals mean even external stakeholders can participate without needing new logins.

MPower CS: Communication Powerhouse

MPower CS transforms WhatsApp and other messaging platforms into professional client communication channels. Its template system ensures brand consistency, while automation capabilities turn approved decisions into instant client updates. Unlike basic messaging tools, it provides structure and audit trails for regulated industries.

The Synergy Effect

When connected through Zapier, these platforms create a feedback loop that benefits both internal teams and clients:

• Client messages in MPower CS automatically create approval tickets
• Approved decisions trigger personalized WhatsApp updates
• Denied requests auto-generate templated responses

Team-Specific Benefits

Marketing Teams

Imagine a client submits campaign feedback via WhatsApp. MPower CS detects the message, ApproveThis routes it to your creative director, and the approved changes automatically update the client – all within 30 minutes. This speed transforms client relationships while maintaining creative control.

Sales Organizations

Proposals often get stuck waiting for legal review. With this integration, sales reps can forward client questions via MPower CS, trigger compliance approvals in ApproveThis, and send revised terms through WhatsApp – all without leaving their communication platform.

Operations Managers

Use calculated fields in ApproveThis to auto-approve routine purchase requests below $500, while routing larger orders for manual review. Approved requests then trigger MPower CS to send suppliers WhatsApp confirmations with PO details embedded.

Real-World Use Cases

Client-Driven Approvals

Marketing agencies often need client sign-off on deliverables. A typical workflow:

1. Client sends "Final approval" message via WhatsApp
2. MPower CS detects keywords and creates ApproveThis ticket
3. Internal team reviews assets one last time
4. Approval triggers auto-send of launch confirmation via WhatsApp

This reduces email back-and-forth while maintaining an audit trail for scope management.

Regulated Response Management

Financial advisors using MPower CS can set up compliance workflows:

1. Client asks about unapproved investment via message
2. ApproveThis routes question to compliance officer
3. Pre-approved response templates get unlocked upon approval
4. MPower CS sends compliant answer with required disclosures

Ensures regulatory adherence without slowing client communication.

Implementation Made Simple

Setting up the integration takes three steps through Zapier:

1. Create Zapier triggers for MPower CS message events
2. Map message content to ApproveThis request fields
3. Configure approval-triggered WhatsApp responses

Key configuration tips:

• Use ApproveThis' calculated fields to auto-populate request deadlines based on message urgency
• Set up approval groups in ApproveThis to match MPower CS client segments
• Enable vacation delegation to prevent message response delays

Technical teams appreciate that approvers only need ApproveThis access – no additional MPower CS licenses required for reviewers. Client-facing teams love maintaining WhatsApp communication without manual status updates.

Beyond Basic Automation

While the initial integration focuses on approval triggers, advanced users can leverage:

Conditional WhatsApp Responses

Use ApproveThis' approval thresholds to trigger different MPower CS templates. For example:

– Under $1k approval: Auto-send confirmation template
– $1k-$5k approval: Trigger manager-signed message
– Over $5k: Initiate WhatsApp video call request

Audit Trail Synchronization

ApproveThis maintains full approval histories that can be attached to MPower CS conversations. This proves invaluable for dispute resolution in industries like real estate or legal services.

Industry-Specific Applications

E-Commerce Support

Online retailers can automate return approvals:
– Customer messages return request via WhatsApp
– ApproveThis checks order history against policy
– Auto-approved returns trigger prepaid shipping labels
– Manual reviews route to customer service leads

Consulting Firms

Professional services providers use the integration for change orders:
– Client messages scope change request
– ApproveThis calculates impact on timeline/fees
– Revised proposal sent via WhatsApp upon approval
– Denied requests trigger alternative suggestions

The Bottom Line

Connecting ApproveThis and MPower CS through Zapier doesn't just save time – it fundamentally changes how organizations make and communicate decisions. Approval latency drops because requests originate directly from client conversations. Communication quality improves because responses are tied to approved templates. Visibility increases because every message and approval lives in connected systems.

For teams tired of chasing approvals across email threads or struggling to maintain professional communication over informal messaging apps, this integration offers a structured yet flexible solution. It respects existing communication preferences while introducing necessary process rigor.

Ready to transform how your organization approves and communicates? Start your ApproveThis trial today or schedule a custom demo to see the MPower CS integration in action.