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LiveSession Integration

ApproveThis manages your LiveSession Integration approvals.

April 17, 2025

Integration Category: Analytics

When Analytics Meet Action

Product teams face a critical challenge: they spend hours analyzing user behavior through tools like LiveSession, only to hit roadblocks when trying to act on those insights. Approval bottlenecks slow down response times, create version control issues, and leave teams reacting to user needs days after spotting trends.

This changes when you connect LiveSession's session replay analytics with ApproveThis' decision automation. Together, they create a closed-loop system where user behavior data directly triggers approval workflows - cutting deliberation time while maintaining governance.

What Each Platform Brings

LiveSession's Superpower

LiveSession gives product teams X-ray vision into user experiences. Session replays show exactly where visitors struggle, while event tracking quantifies friction points. For example, an ecommerce team might discover 63% of mobile users abandon their cart after clicking the shipping calculator - a critical insight buried in a dashboard.

ApproveThis' Decision Engine

ApproveThis turns findings into actions without email chains. Its approval workflows handle multi-stage signoffs, conditional logic, and automatic escalations. When combined with LiveSession, teams can configure rules like: "If 50+ users trigger the checkout error event, require CTO approval to hotfix the payment gateway."

Three Teams That Win with This Integration

Product Managers: Ship Faster, Learn Quicker

Imagine catching a UX issue during a LiveSession replay on Tuesday morning. By noon, your feature flag change request auto-routes through ApproveThis with session clips attached. The CTO approves via email during her lunch break. By 2 PM, the fix is live and you're monitoring the impact.

Real-world example: A SaaS company reduced feature rollout delays from 5 days to 12 hours by linking LiveSession's friction scores to approval thresholds. High-severity issues now bypass middle management and go straight to technical decision-makers.

Customer Support: Escalate with Context

Support teams using LiveSession can trigger approval workflows when session replays reveal systemic issues. Instead of describing problems in tickets, they attach recorded clips showing 10 users failing to redeem promo codes. Approvers get full context before approving compensation or policy exceptions.

Marketing: Prove ROI on Campaign Tweaks

When LiveSession detects campaign-specific drop-offs (e.g., users leaving after seeing a limited stock count), marketers can require finance approval to increase ad spend. ApproveThis automatically attaches conversion forecasts and replay snippets showing user urgency.

How It Works Technically

The integration uses Zapier to connect LiveSession's event triggers with ApproveThis' approval actions. Here's the flow:

  1. LiveSession detects a configured event (e.g., 10 failed checkout attempts)
  2. Zapier passes session data to ApproveThis
  3. ApproveThis routes the request based on amount, department, or other rules

Key technical advantage: ApproveThis approvers only need email access - no LiveSession logins required. Legal teams, executives, or clients can review requests without software access barriers.

Implementation Guide

15-Minute Setup

1. In Zapier, create a new Zap
2. Set trigger: "Session Event" in LiveSession
3. Add action: "Create Request" in ApproveThis
4. Map critical fields:
  - LiveSession: Event type, user ID, session recording URL
  - ApproveThis: Approval type, amount thresholds, approver groups
5. Test with $0 approval amounts first

Pro Tip: Use Calculated Fields

ApproveThis can auto-calculate priority scores based on LiveSession data. For example: (Number of affected users) x (Revenue impact per user) = Approval urgency score. This routes high-value issues to senior staff automatically.

Why This Beats Manual Processes

Traditional approval chains crumble under three pressures that this integration solves:

Speed vs. Compliance

Legal teams want oversight on pricing changes; product teams need same-day launches. ApproveThis enforces sequential approvals for compliance-critical steps while allowing parallel reviews on non-critical items.

Context Collapse

Email approvals lose attached files and context. This integration locks session replays, impact metrics, and approval criteria into a single audit trail.

Scale Without Chaos

As companies grow, ad-hoc approvals create inconsistency. A documented workflow ensures the CTO only sees requests exceeding $25K impact, while managers handle smaller fires.

Beyond the Basics: Advanced Use Cases

A/B Test Governance

Require stakeholder approval before disabling underperforming variants. ApproveThis can mandate statistical significance thresholds (e.g., "Don't approve shutdown unless 95% confidence") using LiveSession's experiment data.

Contractual Obligations

Client contracts often include SLAs for bug fixes. Route high-priority issues from LiveSession to ApproveThis with countdown timers showing contractual deadlines. Escalate unapproved requests automatically as deadlines approach.

Budget Guardrails

Connect LiveSession's conversion data to ApproveThis' budget thresholds. Example: If a price test shows 8% uplift, automatically approve increased inventory orders up to $500K without manual reviews.

Getting Started

Start with one high-friction process:

1. Identify a LiveSession event that currently requires email approvals
2. Build a simple ApproveThis workflow with 2-3 approvers
3. Run parallel tests for a week
4. Expand to other use cases after measuring time saved

Most teams see 40-60% faster approvals in initial pilots. Enterprise clients report 80% reduction in "approval chase" emails within two months.

Final Thought: Decisions as a Competitive Edge

In 2024, product velocity separates market leaders from laggards. Companies using LiveSession already have an insights advantage - integrating with ApproveThis lets them capitalize on those insights faster than competitors stuck in approval limbo.

Ready to turn analytics into actions? Register for ApproveThis or explore LiveSession's plans to start building your decision advantage today.

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Integrate with LiveSession Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

Learn More

Best Approval Workflows for LiveSession

Suggested workflows (and their Zapier components) for LiveSession

Create approval requests for new live session events

Automatically create an approval request when a new live session event occurs. This integration routes event data from LiveSession to ApproveThis to streamline decision-making. *Note: Ensure required fields in the ApproveThis action are properly mapped.*

Zapier Components

LiveSession Logo

Trigger

Session event

Triggers when a new session event is created.

Action

Create request

Creates a new request, probably with input from previous steps.