Two Systems, One Competitive Edge
Modern businesses face a critical challenge: keeping customer relationships sharp while maintaining internal operational discipline. Vanilla excels at managing client interactions and messaging campaigns, while ApproveThis brings structure to decision-making processes. When connected through Zapier, these platforms create a closed-loop system where customer data directly fuels approval workflows - and vice versa.
Consider a sales team using Vanilla to track prospects. Without integrated approvals, contract terms might get negotiated over chaotic email threads. With ApproveThis, every pricing exception automatically routes to department heads, then pushes approved terms back into Vanilla. This isn't just about speed - it's about creating enforceable business rules that scale with growth.
Where Vanilla Ends, ApproveThis Begins
Vanilla's strength lies in centralizing customer data and engagement tools. ApproveThis complements this by adding governance layers exactly where teams need them most. While Vanilla tracks what's happening with clients, ApproveThis determines what should happen next through configurable business logic.
The integration shines in scenarios requiring cross-functional alignment. Marketing teams can automate campaign budget approvals that sync with Vanilla's customer segments. Sales ops can enforce deal desk protocols without leaving their CRM. What makes this powerful isn't just automation - it's the ability to bake compliance into daily workflows.
Real-World Workflows for Strategic Teams
Client Onboarding with Built-In Governance
When a Vanilla CRM record gets created for a new enterprise client, ApproveThis can automatically:
- Route NDAs to legal reps
- Validate credit terms against finance policies
- Require manager sign-off for non-standard service tiers
Who benefits: Professional service firms handling complex client engagements. A marketing agency might use this to ensure all new contracts align with resourcing limits before committing delivery dates in Vanilla.
Approval-Driven Customer Tagging
Initiate Vanilla tagging sequences when high-stakes approvals begin. For example:
- "Contract Under Review" tags applied during legal approval
- "Credit Hold" flags added while finance teams assess terms
- "Priority Support" labels triggered post-upsell approval
Who benefits: Sales teams managing complex B2B cycles. A medical device rep could tag hospital accounts awaiting purchasing committee decisions, keeping the entire team aligned without manual CRM updates.
Closed-Loop Record Updates
When ApproveThis finalizes decisions, Vanilla records update automatically:
A denied contract renewal might trigger a "At Risk" status in Vanilla, prompting the customer success team to intervene. Approved pricing exceptions could unlock special campaign messaging tracks. This transforms approvals from static decisions into CRM action triggers.
Who benefits: Subscription businesses with renewal workflows. A SaaS company might auto-update Vanilla's "Plan Tier" field after approving upgrade requests, ensuring billing systems stay synchronized.
Department-Specific Advantages
Sales Operations
Eliminate deal desk bottlenecks by routing non-standard pricing requests through ApproveThis while keeping all context in Vanilla. Approvers see actual CRM data during decision-making - no more digging through attachments.
Marketing Teams
Launch campaigns faster by automating budget approvals tied to Vanilla's performance data. If a messaging test exceeds projected costs, ApproveThis can require CMO sign-off before increasing spend.
Finance Departments
Embed credit checks and payment term rules directly into Vanilla's order workflows. AR teams maintain control without manually reviewing every deal.
Implementation Made Practical
Connecting through Zapier takes under 15 minutes:
- Create Zapier accounts for both platforms
- Choose a trigger event (e.g., "New Vanilla Customer")
- Map critical data points to ApproveThis fields
- Test with live data
Key configuration tip: Use ApproveThis' calculated fields to auto-populate Vanilla data like contract value or customer tier. This eliminates manual entry errors while keeping approval logic dynamic.
Why This Combo Works Where Others Fail
Unlike all-in-one solutions, this integration respects team boundaries. Vanilla users keep their familiar interface, while approvers interact through ApproveThis' email-based system. Crucially, external partners can approve requests without needing Vanilla licenses - a cost-saver for businesses collaborating with agencies or clients.
The vacation delegation feature prevents stalled approvals when key decision-makers are out. If your VP Sales is traveling, requests automatically reroute to their deputy without breaking Vanilla workflows.
Getting Started
Begin with high-impact, low-complexity workflows:
1. Contract Approvals: Trigger ApproveThis requests when Vanilla opportunities reach specific stages
2. Marketing Asset Reviews: Route new campaign briefs from Vanilla for legal/compliance sign-off
3. Credit Applications: Auto-populate ApproveThis forms with Vanilla's historical order data
Most teams see full ROI within 90 days through reduced approval cycle times and eliminated compliance oversights.
Final Thought: Approval as Strategy
Linking ApproveThis and Vanilla does more than automate clicks - it makes governance a competitive advantage. Every approved decision becomes a Vanilla data point, creating auditable trails from first contact to final contract. For businesses scaling rapidly, this integration turns necessary oversight into customer experience fuel.
Ready to transform approvals from bottlenecks to differentiators? Register for ApproveThis or schedule a custom demo to see live Vanilla integrations.
Integrate with Vanilla Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
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Best Approval Workflows for Vanilla
Suggested workflows (and their Zapier components) for Vanilla
Create approval requests for new Vanilla customers
When a new customer is created in Vanilla, this integration initiates an approval request in ApproveThis to review customer details. It ensures that each new customer is evaluated before moving forward. *Note: Configure specific approval workflows in ApproveThis as needed.*
Zapier Components

Trigger
New Customer
Triggers when a customer is created.
Action
Create Request
Creates a new request, probably with input from previous steps.
Create Vanilla tags for new approval requests
When a new approval request workflow is initiated in ApproveThis, this integration automatically creates a tag in Vanilla. It helps define tasks or categorize records after an approval process begins. *Note: Adjust the tag settings in Vanilla to reflect your categorization criteria.*
Zapier Components
Trigger
New Request
Triggers when a new approval request workflow is initiated.

Action
Create Tag
Creates a new Tag
Update Vanilla customers for approved requests
When an approval request in ApproveThis is approved or denied, this integration automatically updates the associated customer record in Vanilla. It streamlines post-approval processes and ensures that customer information is always current. *Note: Map fields carefully to reflect the approval status.*
Zapier Components
Trigger
A Request Is Approved/Denied
Triggers when a request is approved or denied.

Action
Update Customer
Updates a Customer
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