
ApproveThis manages your Passage Ticketing Integration approvals.
April 17, 2025
Integration Category: Event Management
When Event Management Meets Smarter Approvals
Let's get real: approving ticket refunds, vendor payments, or special access requests through email threads is how events turn into dumpster fires. Passage Ticketing nails the transaction side, but those "Hey, can you approve this?" follow-ups? That's where things get messy.
ApproveThis plugs directly into Passage via Zapier to automate approval chains for anything tied to ticket sales or event logistics. Think automatic approval requests for refunds over $500, instant escalations when VIP ticket upgrades need sign-off, or forcing consensus between marketing and finance before greenlighting discounted bulk tickets.
Why This Combo Doesn't Suck
Most approval tools make you choose between flexibility and actually getting shit done. Here's why this pairing works:
- No app-hopping for approvers: Your finance team approves refunds directly from email. The venue manager OKs last-minute changes from their phone. No one needs a Passage license except the people actually processing things.
- Rules that actually stick: Auto-approve small concession orders but require dual sign-off for anything over budget. Make VIP ticket transfers get marketing's blessing before ops can execute. Stop playing compliance whack-a-mole.
- Zero "Who's got the ball?" emails: Every transaction needing a decision gets tracked in ApproveThis. Miss a deadline? It escalates. Someone's OOO? Delegation kicks in automatically.
Real-World Scenarios (That Don't Sound Like BS Marketing Fluff)
1. Killing Refund Disputes Before They Blow Up
The Problem: Your support team gets a Passage alert about a $2K group ticket refund request. Now they're scrambling to loop in finance, check the cancellation policy timestamp, and get legal to review – all while the customer spams your inbox.
The Fix: Zapier triggers an ApproveThis request the second Passage records the refund. The workflow:
- Auto-denies requests past the 72-hour policy (calculated fields check the transaction timestamp)
- Routes valid requests to finance + customer's event manager for parallel approval
- Only notifies legal if over $5K and the buyer mentions "chargeback"
Who Cares: Event venues, conference hosts, anyone dealing with high-stakes refunds. Cuts resolution time from days to hours.
2. VIP Experiences That Don't Require 12 Slack Threads
The Problem: A corporate client wants 50 premium tickets with backstage upgrades. Sales says yes, operations says maybe, and accounting's MIA. Meanwhile, the client's payment is stuck in limbo.
The Fix: Passage transactions for premium packages trigger approval chains tailored to the deal size:
- Under $10K: Sales manager + operations lead approve in any order
- Over $10K: Adds CFO approval with hard 4-hour deadline
- Includes auto-generated summary of capacity limits and vendor costs
Who Cares: Music festivals, sports teams, anyone selling tiered tickets. Stops overselling perks you can't actually deliver.
3. Merch & Concessions That Don't Eat Your Profit Margin
The Problem: Your stadium staff needs to reorder $8K in branded beer cups during a playoff game. But procurement won't approve POs on weekends, so you either risk stockouts or get stuck with 10K extra cups.
The Fix: Passage concession sales data triggers reorder approvals in ApproveThis with smart thresholds:
- Auto-approves urgent weekend orders under $1K (venue manager only)
- Requires procurement + finance sign-off over $1K
- Adds 20% markup to beer cup orders during playoffs (calculated fields adjust budgets in real-time)
Who Cares: Stadiums, theaters, anyone with on-site sales. Balances urgency against budget creep.
Setup That Doesn't Require a PhD
If you can set up a Gmail filter, you can handle this:
1. Connect Passage + ApproveThis via Zapier (takes 8 minutes)
2. Pick your trigger: New transactions, specific ticket types, etc.
3. Map Passage data to ApproveThis fields (amount, buyer email, event ID)
4. Set who approves what, add rules, done.
Pro tip: Use ApproveThis' calculated fields to auto-flag requests that need extra eyes. Like adding a 15% service fee to last-minute upgrades or checking if bulk discounts align with current promotions.
Why Your Teams Will Actually Use This
Finance Teams
Stop being the bottleneck. Set thresholds so only big-ticket items hit your inbox. Get all the context (transaction history, attached contracts) in one approval link.
Event Ops
Approve venue changes or vendor payments without 8 app logins. Get mobile alerts with key details: "Approve $5K for golf cart rentals? Event: SummerFest. Budget remaining: $12K."
Sales & Partnerships
Close sponsor deals faster with client-specific approval chains. Let the beer sponsor approve merch designs internally before ops gives final sign-off.
The Cool Features You'll Actually Use
We’re not here to sell you chatbot AI or blockchain buzzwords. Just the stuff that works:
Email approvals: Approvers click approve/deny without logging in. Reminders auto-send if they ghost.
Delegation that doesn't suck: Approvers set OOO dates, and requests reroute to their backup. No more "Sorry, I was at Burning Man" hold-ups.
Audit trails: Every decision timestamped with notes. Perfect for compliance or settling the "Who approved this?!" blame game.
Bottom Line: Fewer Meetings, More Getting Shit Done
Passage Ticketing handles the money. ApproveThis handles the decisions. Together, they cut the back-and-forth that turns event planning into a slog. You’re not just automating approvals – you’re making it impossible for things to slip through the cracks.
Ready to stop herding cats? Get started with ApproveThis or schedule a 15-minute demo. We’ll show you how to set up your first Passage workflow while you finish your coffee.
Integrate with Passage Ticketing Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
Learn More
Best Approval Workflows for Passage Ticketing
Suggested workflows (and their Zapier components) for Passage Ticketing
Create approval requests for new transactions
When a new transaction is recorded in Passage Ticketing, this integration creates an approval request in ApproveThis to facilitate timely decision-making. It streamlines the approval process and ensures that all transactions meet your compliance standards. *Note: Map the transaction fields carefully to match your approval criteria.*
Zapier Components

Trigger
New Transaction
Triggers when a new transaction is created.
Action
Create Request
Creates a new request, probably with input from previous steps.
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