Skip to content
touchSMS Integration

ApproveThis manages your touchSMS Integration approvals.

April 17, 2025

Integration Category: Phone

When Paperwork Meets Text Messages

Let's be real: approval processes suck. You've got invoices stuck in email threads, purchase orders waiting on someone's vacationing boss, and contractors texting "Hey, did you sign that yet?" at 7 PM. This is why pairing ApproveThis with touchSMS isn't just smart – it's borderline survival tactics for growing companies.

Why This Combo Works Like a Swiss Watch

ApproveThis cuts through approval chaos with automated workflows. touchSMS gets messages where they matter – straight to phones. Together? You create a system where:

  • Approval requests can't get buried in inboxes
  • Field teams get instant updates without checking email
  • Clients/contractors don't need new logins to approve things

Take a HVAC company with 200 technicians. Their procurement team uses ApproveThis for equipment orders. With touchSMS integration, warehouse managers get SMS alerts when a tech submits a urgent refrigerant order needing same-day approval. No more playing phone tag – just tap "Approve" in the text.

Three Ways This Integration Actually Solves Problems

1. SMS Alerts for New Requests

The Zap: New ApproveThis request → Send SMS via touchSMS

Who Needs This: Construction firms approving change orders. Superintendents on site aren't checking email, but they always have phones. When a subcontractor submits a $25K concrete pour request via ApproveThis, the project lead gets a text with key details:

"New Request: Concrete Pour @ Lot 42B - $24,750 - Approve/Deny? [Link]"

Bonus: ApproveThis's approval thresholds mean small purchases auto-approve, while big-ticket items like this trigger SMS alerts to the right people.

2. Create Requests From Inbound Texts

The Zap: New SMS in touchSMS → Create ApproveThis request

Real-World Use: Healthcare equipment suppliers. When a hospital texts "Need 5 ventilators ASAP" to the sales line, touchSMS automatically creates an ApproveThis request with:

  • Customer name (pulled from CRM via Zapier)
  • Urgency level based on message keywords
  • Attached contract template

The sales director approves directly from email, triggering fulfillment. No more scribbled notes on post-its.

3. Auto-Update Contact Lists

The Zap: Approved request in ApproveThis → Create touchSMS contact

Smart Move For: Marketing agencies approving client campaigns. When a $50K ad spend gets approved, touchSMS automatically adds the client's CMO to a "High-Value Updates" SMS group. Next quarter's budget meeting? They get a text summary 24hrs before.

Setup That Takes Less Time Than Your Coffee Break

1. Create a Zapier account (if you don't have one)
2. Connect ApproveThis and touchSMS
3. Pick a trigger ("New Request" in ApproveThis)
4. Choose action ("Send SMS" in touchSMS)
5. Test with a $5 purchase approval
6. Go live when your CFO smiles

Why Different Teams Will High-Five You

Finance Teams

Imagine approving expense reports via text while stuck in an airport. With ApproveThis's calculated fields, texts show totals broken down by category. No more "Wait, is this including tax?" follow-ups.

Operations Managers

Using approval groups in ApproveThis? SMS updates go to all warehouse supervisors when a bulk order needs consensus. The first to respond breaks the tie – no meeting required.

HR Departments

New hire equipment requests get texts to IT ("John needs laptop + cell") and Facilities ("Desk 42B"). When approved, touchSMS pings the new employee: "Your gear order is processed."

The Nuts & Bolts You Care About

No Double Licensing: Your client approves a contract via SMS? They need ApproveThis access (obviously), but not a touchSMS seat. Same for vendors – keeps costs predictable.

Vacation Mode Actually Works: ApproveThis automatically reroutes approvals if someone's OOO. The SMS goes to their backup instead of dying in an inbox.

Audit Trails Stay Intact: Even with SMS approvals, every decision is logged in ApproveThis with timestamps and comments. No "I never got that text" loopholes.

When Not to Use This Combo

We'll keep it real – this isn't for nuclear launch codes. If you need biometric approvals or SOX-level compliance, stick to traditional methods. But for 90% of approvals that just need a quick "Yes" from someone who's never at their desk? Gold.

Time to Stop Losing Requests in the Void

ApproveThis + touchSMS via Zapier isn't about being fancy – it's about approvals that actually keep pace with your business. Field teams move faster. Clients don't chase you. And maybe, just maybe, you leave work before dark.

Get Started Free or Book a 15-Min Demo. We'll show how to set up your first SMS approval flow while you finish your coffee.

🥳

Integrate with touchSMS Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

Learn More

Best Approval Workflows for touchSMS

Suggested workflows (and their Zapier components) for touchSMS

Send SMS for new ApproveThis requests

Ensure immediate communication by sending a text message whenever a new approval request workflow is initiated in ApproveThis. This keeps stakeholders informed from the start.

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

touchSMS Logo

Action

Send SMS

Sends a SMS to a single mobile number.

Create ApproveThis request from new SMS/MMS

Automatically generate an approval request in ApproveThis every time you receive a new SMS or MMS. This automation simplifies decision-making by incorporating direct communication into your approval workflows.

Zapier Components

touchSMS Logo

Trigger

New Incoming SMS / MMS

Triggers when a new inbound SMS / MMS is received.

Action

Create Request

Creates a new request, probably with input from previous steps.

Add contacts for approved requests in touchSMS

Easily manage your communication lists by adding new contacts in touchSMS whenever a request in ApproveThis is approved. Streamline your marketing and communication efforts with this integration.

Zapier Components

Trigger

A Request Is Approved/Denied

Triggers when a request is approved or denied.

touchSMS Logo

Action

Create Contact

Automatically creates a new contact in touchSMS platform.