How to Automate Spa & Salon Approvals with ApproveThis + Zenoti

When Your Front Desk Meets Your Back Office

Let's be real - nobody got into the spa business to chase down managers for refund approvals or play phone tag about employee schedule changes. Yet that's exactly what happens when your Zenoti operations outpace your approval processes. Enter ApproveThis: the missing link between what happens at the front desk and what needs to happen in your back office.

Why This Combo Works Like a Hot Stone Massage

Zenoti runs your customer-facing operations. ApproveThis handles your internal decision-making. Together through Zapier, they create closed-loop workflows where:

• Completed appointments automatically trigger commission approvals
• Class cancellations kick off refund authorization processes

The magic? Approvers only need email access - no extra Zenoti licenses required. Perfect for involving franchise owners, external accountants, or department heads who don't need full system access.

Four Ways This Integration Saves Your Sanity

1. From Finished Facial to Instant Invoice Approval

Picture this: A VIP client at your med spa completes a $500 chemical peel. Zenoti marks the appointment complete. Zapier instantly creates an ApproveThis request with:

• Service details
• Therapist notes
• Upsell opportunities

Your regional manager gets an email approval request while still at the location. They click "Approve" before the client even reaches the parking lot. Finance processes the invoice same-day.

2. No More Membership Freeze Headaches

When a client cancels their class booking through Zenoti, ApproveThis automatically:

1. Checks if it's their third cancellation this month
2. Routes to the studio manager if fees apply
3. Escalates to accounting if past due
All while your front desk staff focuses on clients actually in the building.

3. Employee Change Requests That Don't Suck

HR manager updates a therapist's certification in Zenoti? That triggers an ApproveThis workflow confirming:

- Pay rate adjustments
- Schedule eligibility
- Client assignment permissions
With built-in vacation delegation, approvals never wait for someone's day off.

4. Cancellation Recovery Mode

When a popular yoga class gets canceled in Zenoti, ApproveThis immediately:

- Notifies affected members
- Proposes credit alternatives
- Routes discount approvals
All before the first complaint email hits your inbox.

Setting This Up Without the Tech Headache

Here's the beauty part - you're not building some custom integration. Just connect Zenoti and ApproveThis through Zapier in three steps:

1. Create a Zapier account (free tier works)
2. Choose your Zenoti trigger (appointment completed, booking canceled, etc.)
3. Set ApproveThis as the action (create approval request)
Test it with one service category, then roll out to all locations.

Who Gets Their Life Easier?

Operations Managers

Real example: A 12-location massage chain uses approval thresholds to auto-approve inventory orders under $300 while flagging larger purchases for regional review. Stockouts decreased 40% without overspending.

Finance Teams

ApproveThis' calculated fields automatically add late fees to membership cancellations based on Zenoti contract dates. No more spreadsheet gymnastics.

HR Directors

Employee role changes in Zenoti now require documented approvals before taking effect. Compliance audits take hours instead of days.

Owners & Franchisors

Custom dashboards show real-time approval rates across locations. Spot training opportunities before review sites do.

The Nuts & Bolts You Care About

ApproveThis plays nice with Zenoti's key features through Zapier:

- Multi-location support: Route approvals based on which spa/salon triggered the request
- Client history: Attach Zenoti notes to approval requests automatically
- Compliance made easy: Every decision is timestamped and logged

No More "Who Approved This?!" Moments

With ApproveThis+Zenoti, you're not just automating approvals - you're creating an audit trail that holds up during tax season or legal reviews. The best part? It works how your team already operates:

- Approvers respond via email
- Escalations happen automatically
- Everything syncs back to Zenoti
No training required. No apps to download. Just decisions made faster.

Ready to Stop Chasing Approvals?

If you're managing multiple locations or complex service offerings, this integration isn't just nice-to-have - it's how you scale without adding staff. Book a 15-minute demo and we'll show you exactly how other spas/salons set this up. Or go rogue and start a free trial - we won't make you sit through a sales pitch.

Either way, your managers will thank you. And your clients? They'll just notice everything runs smoother.