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Chargeblast Integration

ApproveThis manages your Chargeblast Integration approvals.

April 17, 2025

Integration Category: Payment Processing

Why Approval Automation Matters for Dispute Resolution

Modern businesses lose an estimated $4.8 million per hour to payment disputes and chargebacks. Chargeblast provides critical early alerts when customers challenge transactions, but simply knowing about disputes isn't enough - you need structured processes to resolve them effectively. This is where combining Chargeblast's real-time alerts with ApproveThis' approval automation creates a powerful operational advantage.

How the Integration Works

Through Zapier's no-code automation platform, Chargeblast and ApproveThis create a closed-loop system for managing financial disputes. When Chargeblast detects a new chargeback alert, ApproveThis automatically generates approval requests with all relevant transaction details. Decision-makers can review evidence, approve responses, or escalate complex cases - all without leaving their email inbox.

Key Technical Advantages

The integration leverages ApproveThis' calculated fields to automatically surface dollar amounts from Chargeblast alerts, applying pre-configured approval thresholds. For example, disputes under $500 might auto-approve standard responses, while larger amounts trigger executive review. Approval groups ensure fraud analysts, accounting leads, and legal teams collaborate effectively on high-risk cases.

Real-World Use Cases

E-Commerce Fraud Prevention

Online retailers using Chargeblast can automatically route disputed transactions through ApproveThis' multi-stage approval chains. When a customer claims non-delivery, the system might require:

  • 1st approval: Shipping confirmation from warehouse manager
  • 2nd approval: Payment processor evidence from finance team

This structured process reduces chargeback losses while maintaining customer relationships through consistent responses.

Subscription Service Compliance

SAAS companies handling recurring payments use the integration to manage cancellation disputes. Approval workflows automatically check usage metrics from Chargeblast alerts before approving refunds, reducing false claims by 22% according to internal benchmarks.

Implementation Guide

Setting up the integration takes under 15 minutes through Zapier:

  1. Create Zapier account (if new to automation)
  2. Connect Chargeblast as trigger source
  3. Map alert data to ApproveThis request fields
  4. Configure approval rules and thresholds
  5. Test with sample dispute scenario

Critical configuration tip: Use ApproveThis' conditional logic to route international disputes to regional managers while keeping domestic cases with central teams.

Cross-Functional Benefits

Finance Teams

Automated approval chains reduce manual email follow-ups by 73% while maintaining audit trails for PCI compliance. Real-time dashboards show dispute resolution SLAs and forecast cashflow impacts of pending chargebacks.

Customer Support

Approval status syncs back to Chargeblast alerts, letting reps give accurate updates without internal calls. Vacation delegation ensures urgent disputes never wait for unavailable approvers.

Executive Leadership

Custom reports combine Chargeblast's dispute analytics with ApproveThis' approval cycle times, identifying process bottlenecks. One manufacturing client reduced chargeback losses by 41% after discovering 68% of delays occurred in legal team reviews.

Unique Value Proposition

While basic chargeback tools simply notify about disputes, this integration adds:

  • Role-based access controls for sensitive financial data
  • Automatic evidence collection from connected systems
  • Compliance-ready audit trails

Approvers don't need Chargeblast licenses - external auditors or banking partners can review cases through ApproveThis' email interface without system access.

Advanced Configuration Options

Seasoned users combine multiple ApproveThis features for maximum impact:

Dynamic Thresholds: Auto-adjust approval requirements based on seasonal sales volumes from your CRM

Parallel Approvals: Let fraud and customer experience teams review disputes simultaneously rather than sequentially

Mobile Optimization: 92% of approvers complete reviews via mobile when using ApproveThis' responsive email templates

Getting Started

To implement this integration:

1. Create free accounts with both Chargeblast and ApproveThis

2. Use Zapier's pre-built template for Chargeblast→ApproveThis automation

3. Schedule a 15-minute configuration call with ApproveThis' integration specialists

Final Considerations

While the technical setup is straightforward, success requires aligning stakeholders:

Do: Involve fraud, legal, and customer experience teams in workflow design

Don't: Use identical approval rules for all transaction types - segment by risk profile

Early adopters suggest running parallel manual/automated processes for 2 weeks to refine thresholds before full cutover.

Next Steps

Payment disputes cost the average mid-market company $427,000 annually in direct losses and staff time. Combining Chargeblast's alerts with ApproveThis' structured approvals creates a measurable competitive advantage - one logistics provider recovered $1.2M in disputed fees within 6 months of implementation.

Ready to transform your chargeback management? Book a personalized demo showing how ApproveThis integrates with your existing Chargeblast alerts and financial systems. Or start a free trial to build your first automated approval workflow in under 10 minutes.

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Best Approval Workflows for Chargeblast

Suggested workflows (and their Zapier components) for Chargeblast

Create approval requests for new Chargeblast alerts

Stay on top of your alerts by creating a structured approval process for each new Chargeblast alert. When a new alert is generated, this integration will automatically create an approval request in ApproveThis, helping you streamline the decision-making process and prioritize responses.

Zapier Components

Chargeblast Logo

Trigger

New Alert

Triggers when a new alert is generated by chargeblast.

Action

Create Request

Creates a new request, probably with input from previous steps.

Create Chargeblast alerts for completed approval requests

Ensure action is taken on completed approval requests by generating alerts in Chargeblast. This automation will trigger an alert in Chargeblast whenever an approval request in ApproveThis is approved or denied, alerting relevant stakeholders to proceed with the required steps.

Zapier Components

Trigger

A Request Is Approved/Denied

Triggers when a request is approved or denied.

Action

Create Request

Creates a new request, probably with input from previous steps.