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AppFollow Integration

ApproveThis manages your AppFollow Integration approvals.

April 17, 2025

Integration Category: Reviews

When App Reviews Meet Approval Automation

Let’s get real: if you’re managing app reviews, ASO, or user feedback at scale, you’ve got two problems. First, drowning in a flood of app store comments. Second, getting stakeholders to actually decide how to handle critical feedback. That’s where connecting AppFollow (your app review command center) with ApproveThis (the no-BS approval engine) turns “we’ll circle back” into “done.”

Here’s the deal: 74% of users delete apps after 2-3 bad experiences. But legal hates rushed replies, support needs clear escalation paths, and product teams require prioritized bug lists. This integration lets you automate the boring parts (routing, reminders, chasing down approvers) while keeping human judgment where it matters.

Why This Combo Doesn’t Suck

AppFollow’s great at telling you what users are griping about. ApproveThis handles the who needs to sign off part. Together via Zapier, they solve three headaches for teams in regulated industries or with complex stakeholder maps:

  • No more approval black holes: That 1-star review complaining about payment errors? Now automatically routes to finance + customer support leads with context.
  • Stop paying for approver seats you don’t need: External agencies or execs can approve/reply via email without AppFollow logins.
  • Kill manual tagging busywork: Auto-create approval requests when new tags (like “refund request” or “bug report”) hit critical mass.

Real Workflows for People Who Ship Apps

1. The “Oh Crap, Viral Bad Review” Protocol

Use Case: Every time AppFollow detects a new review with negative sentiment, ApproveThis pings your crisis team.

Who Cares: Mobile game studios, fintech apps, healthcare platforms – anyone where a single bad review can trigger compliance issues.

How It Works:

AppFollow → Zapier → ApproveThis creates a request with:

  • Review text + star rating
  • Custom calculated field: “Urgency Score” (based on keywords + app version)
  • Auto-assign to legal if mentions “scam” or “fraud”

Bonus: ApproveThis’s thresholds auto-approve templated responses for low-severity issues, saving 20+ hours/month.

2. The “Why Is Marketing Ignoring Feedback?” Fix

Use Case: When ApproveThis approves a feature request, AppFollow auto-tags it for your roadmap.

Who Cares: Product managers tired of sales promising features that engineering didn’t greenlight.

Cold Hard Benefits:

Engineering lead approves → AppFollow adds “Roadmap Q4” tag + notifies requester. No more “Where’s that feature?” Slack chaos.

3. The “Stop Wasting Time on App Store Trolls” Rule

Use Case: Auto-archive irrelevant reviews (looking at you, “I hate all apps” guy) unless they meet approval criteria.

Who Cares: Support teams flooded with noise. Moderators at dating apps, social platforms.

How It Doesn’t Work:

New review → Only create approval request if:

  • User has ≥3 previous purchases
  • Mentions specific feature
  • Has “escalate” tag from community mods

Setup: 3 Steps, No PhD Required

1. Connect the Dots in Zapier: Create a Zap with AppFollow as trigger (new review/tag) → ApproveThis as action (create request).

2. Map Fields Like a Pro: Pull AppFollow data (review text, rating, tags) into ApproveThis’s calculated fields. Example: “If rating ≤2 and tag=‘bug’, assign to CTO.”

3. Test with Worst-Case Scenarios: Simulate a 1-star review mentioning GDPR. Did it route to legal + DPO within 10 mins? Congrats, you’re adulting.

Department-Specific Wins

Customer Support Teams

Ever had a support agent accidentally promise a refund they can’t approve? Yeah, that stops now. Configure ApproveThis to:

- Auto-route refund requests over $50 to finance
- Require manager approval for compensation offers
- Add approved responses directly to AppFollow as replies

Product Managers

Feature requests die in Slack. With this integration:

- When AppFollow tags hit “feature_request” 25x/month, auto-create a product approval
- Attach user review excerpts to PRDs
- Reject duplicates with pre-written responses (“Thanks! We’re tracking this here: [Jira link]”)

App Store Ops Teams

ASO isn’t just keywords. Negative reviews tank conversion. Use ApproveThis to:

- Require marketing sign-off on reply templates
- A/B test responses (Approved variation A vs B)
- Schedule follow-up approvals after critical updates (“Did the 1-star reviews decrease post-patch?”)

Why This Isn’t Just Another Integration

Most review tools make you choose between speed (quick replies) and compliance (proper approvals). This combo gives both. Here’s the secret sauce:

Approval Thresholds That Don’t Suck: Auto-approve common requests (e.g., “Thank you” replies to 5-star reviews) but escalate anything with “legal” tags. ApproveThis handles the logic; your team handles exceptions.

Vacation Coverage That Actually Works: When your AppFollow lead is OOO, ApproveThis auto-reassigns their pending reviews to the deputy. No more “Sorry, I was offline” escalations.

Budget-Friendly Permissions: Agencies or clients can approve/reject responses via email without AppFollow seats. You control what they see (just the review + response options).

Bottom Line: Fewer Meetings, More Shipping

If your app team spends more than 3 hours/week debating responses or chasing approvals, this integration pays for itself in sanity. It’s not about automating humans out of the loop – it’s about making their input matter when it counts.

AppFollow gives the raw data. ApproveThis adds accountability. Together, they turn app store chaos into a structured process that scales with your user base (without scaling your headcount).

Next steps:
- Register for ApproveThis (free 14-day trial)
- Check out AppFollow’s review analytics
- Or schedule a 15-minute demo to see the integration live

No more “We’ll discuss in the next sprint.” Ship approved responses, features, and fixes while the feedback’s still relevant.

🥳

Integrate with AppFollow Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for AppFollow

Suggested workflows (and their Zapier components) for AppFollow

Create an ApproveThis request for new AppFollow reviews

Spend less time tracking and more time approving essential tasks. This automation creates an approval request in ApproveThis whenever a new review is added in AppFollow, allowing you to quickly manage feedback and prioritize responses. *Note: Ensure approval pathways are set up correctly in ApproveThis for streamlined processes.*

Zapier Components

AppFollow Logo

Trigger

New Review

Triggers when a new review is created.

Action

Create Request

Creates a new request, probably with input from previous steps.

Add semantic tags to AppFollow reviews for new ApproveThis requests

Instantly categorize feedback to enhance team efficiency. When a new request is initiated in ApproveThis, this integration creates a review with semantic tags in AppFollow, offering deeper insights into feedback trends. *Note: Customize semantic tagging parameters for relevant insights.*

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

AppFollow Logo

Action

Semantic Import

Creates a review & semantic tags

Create ApproveThis requests for new tags in AppFollow

Ensure timely action on categorizing app reviews by creating an approval request in ApproveThis whenever a new tag is generated in AppFollow. This helps in efficiently routing reviews for decision-making based on new categorizations. *Note: Adjust approval workflows to prioritize critical tags.*

Zapier Components

AppFollow Logo

Trigger

New Tag

Triggers when a new tag created

Action

Create Request

Creates a new request, probably with input from previous steps.

Import AppFollow reviews for approved ApproveThis workflows

Seamlessly manage approved feedback by importing reviews into AppFollow once an approval request is completed in ApproveThis. This supports coordinated efforts to address user feedback with pre-approved actions. *Note: Set up post-approval actions to streamline operations.*

Zapier Components

Trigger

A Request Is Approved/Denied

Triggers when a request is approved or denied.

AppFollow Logo

Action

Import Review

Imports a review in Appfollow