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NUACOM Integration

ApproveThis manages your NUACOM Integration approvals.

April 17, 2025

Integration Category: Phone

Let’s cut to the chase: approvals suck. Missed calls cost money. And nothing kills momentum faster than waiting three days for Karen in accounting to greenlight a client callback. That’s why pairing ApproveThis – the approval engine your team actually likes – with NUACOM’s call tracking is like giving your workflows a double shot of espresso. We’re talking real-time call triggers meeting bulletproof approval chains. No more “I didn’t see the email” or “Was I supposed to review that?”

Why This Combo Doesn’t Just Work – It Actually Solves Problems

NUACOM tracks calls. ApproveThis tracks decisions. Together, they track results. For companies juggling sales pipelines, customer support SLAs, or vendor contracts, this integration does two things better than your current setup:

1. It kills the approval black hole: Every answered/missed/outbound call in NUACOM can auto-create an approval task. No more screenshots in Slack begging for sign-off.

2. It keeps external partners in the loop without the SaaS tax: Approvers get email-based approvals (they don’t need a NUACOM login). Great for clients approving project updates or vendors confirming order changes.

Real Use Cases That Don’t Sound Like They’re From a Corporate Brochure

“Wait, We Missed a High-Value Lead’s Call?!” (And Other Horror Stories)

Sales teams love this: NUACOM triggers an ApproveThis workflow the second a lead’s call goes to voicemail. The sales director gets an email approval request with the call recording and lead details. They can approve an immediate follow-up task in your CRM before the prospect loses interest.

Customer Support That Doesn’t Drop the Ball (Literally)

Here’s how a 250-person SaaS company uses this: Every support call tagged “urgent” in NUACOM creates an approval task for engineering. Tech leads get the call transcript, approve priority bug fixes, and route it – all before the support agent finishes their post-call notes.

Compliance Teams Sleeping Better at Night

Financial services example: All outbound sales calls over 10 minutes trigger ApproveThis validations. Compliance gets the recording + transcript, checks for regulatory red flags, and either approves the interaction or escalates it. All before lunch.

The Nerd Stuff: How This Actually Works

Zapier’s the glue here. You’re basically teaching NUACOM to send smoke signals to ApproveThis whenever specific calls happen. Setup takes 15 minutes if you’ve used Zapier before. If not? Maybe 30. Here’s the cheat sheet:

  1. Connect NUACOM to Zapier (their docs walk you through it)
  2. Pick your trigger: New inbound call, missed call, etc.
  3. Map NUACOM’s call data to an ApproveThis template (pro tip: use calculated fields for call duration thresholds)
  4. Test it with a real call – we’ve seen teams use this to approve happy hour RSVPs first

Teams That Win With This Integration

Sales: Stop Leaving Money in Voicemail

Your SDRs make 100+ calls/day. Managers can’t review them all. Solution: Auto-create approval requests for:

  • Calls where lead mentions “competitor” → approve special discount
  • Enterprise calls over 15 mins → approve AE handoff

Customer Success: Fix Issues Before Churn Happens

CSMs get alerted when high-usage clients call support. ApproveThis routes escalation approval to technical account managers with call context. Reduces “Why wasn’t I looped in?!” by approximately 1000%.

Procurement: When Vendors Call to Change Orders

Supplier calls about delivery delays? NUACOM captures it, ApproveThis routes approval to legal + logistics. No more “The vendor said you approved it!” finger-pointing.

Features You’ll Actually Use (Not Just Pay For)

ApproveThis isn’t just routing approvals. These matter when dealing with call-driven workflows:

Approval Thresholds: Auto-approve callbacks under $500. Escalate big-ticket client issues.

Vacation Delegation: Sales manager OOO? Calls route to their VP without missing SLAs.

Calculated Fields: Auto-flag calls where talk time × lead score exceeds your risk threshold.

The “Wait, Really?” Factor

No extra licenses for approvers: Clients approve contract change requests via email. They don’t need NUACOM access. You don’t pay for more seats.

Audit trails that don’t lie: Every approved call has a NUACOM recording + ApproveThis paper trail. Compliance officers send thank you notes.

Getting Started Without Overcomplicating It

Pick one call type to automate first. Most teams start with:

Option 1: Missed calls from high-value accounts → approval for manager follow-up

Option 2: Support calls tagged “urgent” → approval to escalate to engineering

Run it for a week. Tweak the workflow. Then add more complexity. Your Zapier history will show you what’s working.

Bottom Line: This Isn’t About Calls – It’s About Cashflow

Unapproved callbacks delay deals. Unchecked support calls lead to churn. Missed compliance calls lead to fines. ApproveThis + NUACOM via Zapier turns call chaos into a process that actually scales.

Next steps:

1. Get an ApproveThis trial (takes 2 minutes)

2. Bookmark Zapier’s NUACOM integrations

3. Steal one of the use cases above and make it your own

Or keep doing approvals manually. We hear voicemail purgatory is lovely this time of year.

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Integrate with NUACOM Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for NUACOM

Suggested workflows (and their Zapier components) for NUACOM

Create approval requests for new incoming calls

When a new incoming call is received in NUACOM, an approval request is created in ApproveThis to verify call details. This integration ensures that critical calls are reviewed promptly while streamlining decision workflows. *Note: Adjust the approval workflow settings in ApproveThis as needed.*

Zapier Components

NUACOM Logo

Trigger

New Incoming Call

Triggers when a new incoming call is received (includes answered and missed calls).

Action

Create Request

Creates a new request, probably with input from previous steps.

Create approval requests for missed incoming calls

When a new missed call is registered in NUACOM, this integration creates an approval request in ApproveThis for call follow-up. It ensures that no missed communication is overlooked and facilitates timely review of call outcomes. *Note: Modify approval criteria in ApproveThis if necessary.*

Zapier Components

NUACOM Logo

Trigger

New Incoming Missed Call

Triggers when a new incoming call is missed.

Action

Create Request

Creates a new request, probably with input from previous steps.

Create approval requests for new call events

Every new call recorded in NUACOM triggers the creation of an approval request in ApproveThis. This automation helps track call performance and manage approval workflows for call quality checks. *Note: Customize fields in ApproveThis for specific call metrics.*

Zapier Components

NUACOM Logo

Trigger

New Call

Triggers when there is a new call (includes incoming, outgoing for answered and missed).

Action

Create Request

Creates a new request, probably with input from previous steps.

Create approval requests for outgoing answered calls

When an outgoing answered call is made in NUACOM, a corresponding approval request is generated in ApproveThis. This automation supports outbound call quality assurance and streamlines follow-up approvals. *Note: Configure approval conditions in ApproveThis based on call outcomes.*

Zapier Components

NUACOM Logo

Trigger

New Outgoing Answered Call

Triggers when a new outgoing answered call is made.

Action

Create Request

Creates a new request, probably with input from previous steps.

Create approval requests for outgoing calls

Each new outgoing call in NUACOM triggers an approval request in ApproveThis, enabling efficient review of call engagements. This workflow ensures proper oversight of outbound communications while reducing manual follow-up tasks. *Note: Adjust approval settings in ApproveThis for optimal results.*

Zapier Components

NUACOM Logo

Trigger

New Outgoing Call

Triggers when a new outgoing call is made (includes answered and unanswered calls).

Action

Create Request

Creates a new request, probably with input from previous steps.