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SignalWire Integration

ApproveThis manages your SignalWire Integration approvals.

April 17, 2025

Integration Category: Phone

Let’s be real: approvals suck. They’re the traffic jam in your workflow highway, the “check-in” that derails progress, the reason your team spends more time chasing signatures than doing actual work. But what if you could make approvals less… painful? Even (dare we say) efficient?

That’s where ApproveThis and SignalWire come in. We’re talking about combining bulletproof approval workflows with enterprise-grade communications – no coding required. Here’s why this isn’t just another “integration” buzzword:

When Approval Meets Action (Literally)

ApproveThis handles the decision-making bureaucracy. SignalWire handles the real-time communication heavy lifting. Together? You get approvals that don’t just move faster – they actually trigger actions in the physical world. Think:

  • Auto-sending SMS/MMS updates to field teams when budgets get greenlit
  • Approved purchase orders that automatically call vendors to confirm

This isn’t about replacing humans – it’s about eliminating the “waiting for a human” black holes that cost you days every quarter.

Who This Actually Helps (Spoiler: Everyone)

Procurement Teams: Ever had a vendor blow up your phone because an approval was stuck in legal? Now approvals trigger automatic SMS updates to suppliers. No license needed for them to get status alerts.

Field Operations: Crew leads approve equipment rentals via text, which auto-calls the rental company. No app downloads, no “check the portal.”

Customer Support: Escalation requests that actually notify managers via call/SMS until someone responds. No more ticket black holes.

3 Ways This Combo Beats “Good Enough”

1. Approvals That Talk Back (Seriously)

Example: A construction PM approves a change order in ApproveThis → SignalWire calls the subcontractor’s phone to read the approval details via text-to-speech. No more “I didn’t see the email” excuses.

2. Audit Trails That Don’t Require a Detective

Every approval in ApproveThis logs who approved what, when, and why. SignalWire logs every call/SMS sent. Combine them? You’ve got a paper trail that even the strictest compliance teams will love.

3. No More Approval License Tax

ApproveThis approvers don’t need SignalWire seats. Contractors, clients, execs – they approve via email or SMS. No user accounts, no per-seat fees biting your budget.

Real-World Use Cases (Not Just Theory)

Use Case 1: The “Stop Calling Me” Vendor Update

The Problem: Your accounting team approves invoices, but vendors keep calling AP to ask “where’s my money?!”

The Fix: When ApproveThis marks an invoice paid, SignalWire auto-sends an MMS with a screenshot of the payment confirmation. Vendors get visual proof, AP gets their phone back.

Use Case 2: Emergency Spend Authority

The Problem: Night shift supervisor needs emergency repairs approved NOW, but the plant manager’s asleep.

The Fix: Approval request in ApproveThis → if no response in 15 mins, SignalWire calls the manager’s phone AND their backup’s phone until someone answers. No more downtime limbo.

Use Case 3: Client Sign-Offs That Don’t Ghost You

The Problem: Clients “forget” to approve project milestones, delaying billing.

The Fix: Approved milestones trigger a thank-you SMS. Denied? SignalWire calls the client to capture voice notes on what’s wrong. No more email silence.

Setup in 3 Steps (We Timed It)

  1. Connect via Zapier: Pick your triggers – “New Request” in ApproveThis or “New Call” in SignalWire.
  2. Map the Data: Attach approval PDFs to MMS, convert denial reasons to voice memos, etc.
  3. Test with a Real Approval: Pro tip – start with a low-stakes request like office supply orders.

Teams That Win Most (And Why)

IT & Security: Enforce approval chains for SaaS purchases, with every “yes” triggering an SMS OTP for setup. Shadow IT solved.

HR: Approved PTO requests that auto-call employees to confirm dates. No more double-booked vacations.

Sales Ops: Discount approvals that text the rep AND the customer with deal terms. Deals close faster, errors drop.

The Bigger Picture (No Fluff)

This isn’t about chasing “digital transformation.” It’s about fixing the approval bottlenecks that make your team resent processes. When ApproveThis handles the bureaucracy and SignalWire handles the comms, you get:

  • Decisions that take hours, not days
  • Approvers who don’t need training
  • Vendors/Clients who stop blowing up your phone

Ready to Stop Being a Human CC Machine?

If your approval process still runs on “check your email” and “ping me if urgent,” you’re leaving speed – and sanity – on the table. Get ApproveThis, connect it to SignalWire via Zapier, and finally fix the approval chaos.

Or, if you’d rather keep herding cats via email chains… we won’t judge. Much.

🥳

Integrate with SignalWire Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for SignalWire

Suggested workflows (and their Zapier components) for SignalWire

Send multimedia messages for new approval requests

Improve communication efficiency by sending multimedia messages whenever a new approval request is initiated. The integration helps keep stakeholders informed with visual and audio updates, ensuring everyone is on the same page.

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

SignalWire Logo

Action

Send a Multimedia Message

Send a Multimedia Message (MMS).

Create approval requests for new phone calls

Automate your approval process by creating an approval request for every new phone call. This helps in tracking and managing calls that require additional authorization, saving time and improving decision-making efficiency.

Zapier Components

SignalWire Logo

Trigger

New Phone Calls

Triggers when a new phone call is created.

Action

Create Request

Creates a new request, probably with input from previous steps.

Notify about approvals or denials from new text messages

Keep your team informed by generating notifications based on the approval or denial of requests initiated from new text messages. This integration enhances accountability and ensures swift responses to changes in approval statuses.

Zapier Components

SignalWire Logo

Trigger

New Text Messages

Triggers when a new text message arrives.

Action

A Request Is Approved/Denied

Triggers when a request is approved or denied.