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Rocket.Chat Integration

ApproveThis manages your Rocket.Chat Integration approvals.

April 17, 2025

Integration Category: Team Chat

Let's cut through the corporate speak: approvals suck when they involve digging through chat history, chasing down VPs in Slack, and waiting days for someone to click "approve." ApproveThis and Rocket.Chat fix this by turning your team's existing communication hub into an approval machine. No more "Did you see my message?" or "Who needs to sign off on this?" – just structured decisions that keep work moving.

Why This Combo Works for Mid-Sized Companies

Companies between 50-5k employees hit the same wall: processes that worked at 50 people collapse under scaling teams, remote work, and complex projects. Rocket.Chat's where your team actually talks. ApproveThis adds structure without forcing everyone into some clunky approval app they'll hate. Together, they solve three big problems:

  • Approval requests get buried in channels → Automatically convert messages into tracked requests
  • No visibility on request status → Push real-time updates back to Rocket.Chat
  • External partners can't access your systems → Approvers only need email, not a Rocket.Chat login

The Nuts and Bolts: How Zapier Connects Them

Using Zapier, you're creating two-way automation between Rocket.Chat and ApproveThis. No coding – just pick triggers and actions. Key integration points:

Trigger Approval Requests from Rocket.Chat Activity

Example: Your dev team mentions a new vendor contract in #procurement. Instead of someone copying that info into an email, Zapier automatically creates an approval request in ApproveThis with the message context. Legal gets an email to review, clicks approve, and the answer posts back to Rocket.Chat.

Push Approval Updates to Specific Channels

When finance approves a budget increase in ApproveThis, Zapier can blast that to #project-alerts so PMs know immediately. No more "Who has the latest version?" in general chat.

Real-World Use Cases That Don't Feel Like Corporate Fluff

1. IT Teams: Server Access Requests

Problem: Employees beg for access in #it-help, tickets get lost, security freaks out about unauthorized approvals.

Fix: When someone messages "Need access to AWS prod" in #it-requests, ApproveThis:

  • Routes to IT lead + security officer via email
  • Checks if request exceeds $X cloud spend threshold
  • Auto-denies if requester hasn't completed security training

Approval posts back to Rocket.Chat with next steps. No license needed for the security contractor who only does approvals.

2. Marketing Teams: Campaign Budget Sign-Off

Problem: Creative teams argue in #q4-campaigns about unapproved spend. Finance ghosts requests.

Fix: Zapier watches #budget-approvals for messages with dollar amounts. ApproveThis:

  • Routes based on amount (Team Lead < $5k, CMO > $5k)
  • Adds 15% contingency automatically using calculated fields
  • Sends reminders if finance hasn't responded in 48hrs

Approval posts to channel with budget code. Denials trigger a Zoom call alert.

3. HR Teams: Hiring Freeze Exceptions

Problem: Department heads lobby in #hiring for exceptions. CEO gets spammed with DMs.

Fix: Messages in #headcount-requests trigger ApproveThis workflows that:

  • Require VP → CFO → CEO sequential approval
  • Auto-attach current team utilization metrics
  • Delegate approvals if CEO is traveling (vacation delegation)

Final decision DMs the requester and posts to #leadership-private.

Setup That Doesn't Require an IT Degree

For the "Create approval request for new public channel messages" Zap:

  1. Connect Rocket.Chat to Zapier (use their official docs)
  2. Choose trigger: "New Message Posted on Public Channel"
  3. Filter for messages containing keywords like "approval needed" or "$"
  4. Map message details to ApproveThis' "Create Request" action
  5. Test by posting a message in your designated channel

Pro tip: Use Rocket.Chat's built-in message formatting to make requests machine-readable (e.g., **Amount:** $5000).

Why This Beats "Just Using Chat Approvals"

Rocket.Chat's great for quick yes/nos. ApproveThis adds what mid-sized companies actually need:

  • Audit trails: Who approved what, when, and why. Critical for compliance.
  • Conditional logic: Auto-approve small expenses but escalate big ones.
  • Cross-team routing: Legal never sees marketing requests unless NDAs are involved.

Teams That Win With This Integration

Procurement & Legal

Stop CC'ing everyone on contract threads. Route vendor requests from chat to approvers based on contract value. Auto-attach risk assessment forms using calculated fields.

Remote Engineering Teams

Cloud cost approvals happen in #dev-ops. ApproveThis pings on-call engineers via email if primary approvers are offline (vacation delegation).

Healthcare Operations

HIPAA-compliant approvals without forcing clinicians into yet another app. Requests from Rocket.Chat get encrypted and logged properly.

No, This Won't Annoy Your Team

Worried about approval spam? Good. ApproveThis fixes that:

  • Thresholds: Auto-approve $100 office supplies but require CFO sign-off on $10k+
  • Snooze notifications: Approvers get reminders, not constant pings
  • Mobile-friendly: Approve via email without logging into anything

Ready to Stop Chasing Approvals?

ApproveThis works because it's not another app – it's the system your team already uses (Rocket.Chat), but with guardrails. Start with one workflow:

  • Expense reports over $X
  • Contract renewals mentioned in #legal
  • New hire equipment requests

Get started free or book a 15-minute demo. We'll show you how to set up your first Zap while your coffee's still hot.

P.S. Your approvers will thank you. Or at least stop ghosting your DMs.

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Integrate with Rocket.Chat Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for Rocket.Chat

Suggested workflows (and their Zapier components) for Rocket.Chat

Create approval request for new public channel messages

When a new message is posted on a public channel in Rocket.Chat, create an approval request in ApproveThis. This integration ensures important communications are verified before further action. *Note: Configure your channel filters as needed.*

Zapier Components

Rocket.Chat Logo

Trigger

New Message Posted on Public Channel

Triggers when a new message is posted to a specific #public-channel you choose.

Action

Create Request

Creates a new request, probably with input from previous steps.

Send channel message for new approval requests

When a new approval request is received in ApproveThis, post a message to a Rocket.Chat channel to notify your team. This automation ensures timely updates on pending approvals. *Note: Set your notification channel and message content.*

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

Rocket.Chat Logo

Action

Send Channel Message

Post a new message to the specific channel you choose.

Send direct message for completed approval requests

After an approval request is finalized in ApproveThis, send a direct message in Rocket.Chat to inform the relevant user of the decision. This automation streamlines communication by instantly notifying stakeholders when requests are approved or denied. *Note: Customize your direct message content as necessary.*

Zapier Components

Trigger

A Request Is Approved/Denied

Triggers when a request is approved or denied.

Rocket.Chat Logo

Action

Send Direct Message

Sends a new message to the person you select.