Why Bother Connecting ApproveThis and RepairDesk?
Let’s cut to the chase: if your repair shop is still handling approvals through email chains, sticky notes, or – heaven forbid – paper forms, you’re burning money. Every minute your team spends chasing signatures is a minute they’re not fixing devices, managing inventory, or keeping customers happy. That’s where pairing RepairDesk’s repair shop muscle with ApproveThis’s approval automation chops becomes a no-brainer.
Think of it like this: RepairDesk runs your shop’s daily operations. ApproveThis handles the bureaucratic red tape. Together, they make sure repairs move forward without waiting for Karen from accounting to finish her third coffee break.
What This Combo Actually Does
RepairDesk keeps your shop organized – tickets, inventory, customer records. ApproveThis handles the “Hey, can someone sign off on this?” part. Connect them via Zapier, and you’ve got a system where:
- New repair tickets automatically trigger approval requests
- Approved decisions instantly create invoices or update records
No more copying data between systems. No more “I thought you approved that?” arguments.
Real Scenarios Where This Matters
1. Franchise Owners: Keep Locations in Check
Imagine you run a 12-location phone repair chain. Store managers need corporate approval for:
- Warranty replacements over $200
- Discounts beyond 15%
- Inventory purchases from new vendors
With ApproveThis + RepairDesk:
When a manager creates a “vendor purchase” ticket in RepairDesk, ApproveThis:
- Checks if the vendor is pre-approved
- Routes to regional director if over $1k
- Auto-approves repeat orders under $500
Approvers get email links – no RepairDesk login required. Corporate maintains control without micromanaging every store.
2. Small Shops: Stop Losing Tickets
Single-location shops drown in chaos: a customer drops off a laptop, the tech starts a ticket, then… nothing. Why? Because the owner forgot to approve the repair estimate.
Automate it:
New RepairDesk ticket → ApproveThis sends estimate to owner’s email → Approval auto-updates ticket status. No approval? The system escalates after 2 hours. Repairs move forward instead of collecting dust.
Setting This Up Without Losing Your Mind
If you can make a sandwich, you can connect these systems:
- Zapier Account: Free tier works
- RepairDesk Connection: RepairDesk’s Zapier docs show how
- ApproveThis Setup: Build approval templates once – think “Parts Order Approval” or “Customer Discount Request”
Pro tip: Start with one workflow. “New high-cost ticket → approval” is a good first experiment.
Who Actually Cares? (Team Benefits)
Operations Managers
Your techs aren’t babysitting tickets waiting for approvals. Average repair turnaround drops because the system nags approvers automatically.
Finance Teams
No more surprise discounts or unapproved vendor payments. Approval thresholds (like “auto-approve under $300”) keep spending in check without constant oversight.
Owners/Execs
Real-time dashboards show approval bottlenecks. Is accounting sitting on requests? Now you know – and can fix it.
The Nerd Stuff ApproveThis Brings
Beyond basic approvals, these features matter for repair shops:
- Vacation Delegation: Approver out? The system reassigns requests automatically
- Calculated Fields: Auto-flag tickets needing approval based on repair cost + parts markup
- Email Approvals: Managers can approve from phones without another app login
Don’t Overcomplicate This
We’ve seen shops try to automate everything day one. Bad idea. Start with:
- High-cost repairs needing owner approval
- Inventory reorders from new suppliers
Once that runs smoothly, add discount approvals or warranty exceptions.
Why This Isn’t Just “Another Integration”
Most repair shops use 5-10 apps. What makes this combo stick?
- No License Headaches: Approvers don’t need RepairDesk logins – huge for external accountants or part-time managers
- Audit Trails: Every approval decision is timestamped with notes. PCI compliance? Sorted.
- Scalability: Works whether you have 3 employees or 300
Bottom Line
If your shop does more than 50 repairs a month, manual approvals are costing you. Not just time – customer trust when repairs delay. ApproveThis + RepairDesk via Zapier fixes that for less than your monthly coffee budget.
Book a 15-minute demo and we’ll show how to automate your messiest approval process. Or start a free trial if you’re the hands-on type.
Integrate with RepairDesk Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
Learn More
Best Approval Workflows for RepairDesk
Suggested workflows (and their Zapier components) for RepairDesk
Create approval requests for new customers in ApproveThis
Tired of manually sending approval requests for every new customer you add to your database? This integration streamlines the process by automatically creating an approval request in ApproveThis whenever a new customer is added in RepairDesk. This ensures a swift onboarding process that complies with necessary approvals and efficiency.
Zapier Components

Trigger
New Customer
Triggers when a new customer is created on RepairDesk.
Action
Create Request
Creates a new request, probably with input from previous steps.
Generate invoices in RepairDesk upon approval results in ApproveThis
Need a seamless way to drive immediate action following approval decisions? This integration automatically creates a new invoice on RepairDesk once a request receives approval in ApproveThis, enabling quick and efficient billing and reducing administrative delays.
Zapier Components
Trigger
A Request Is Approved/Denied
Triggers when a request is approved or denied.

Action
Create a New Invoice
Create a new Invoice on RepairDesk
Create repair tickets in RepairDesk for new requests in ApproveThis
Combine RepairDesk's ticketing prowess with ApproveThis's approval workflow efficiency. As soon as a new request is initiated in ApproveThis, this automation script creates a corresponding repair ticket in RepairDesk. This enhances workflow transparency and ensures no repair requests are overlooked, bridging approval and execution seamlessly.
Zapier Components
Trigger
New Request
Triggers when a new approval request workflow is initiated.

Action
Create a New Ticket
Create a new Ticket on RepairDesk
Initiate approval requests in ApproveThis for new repair tickets in RepairDesk
Ensure every new repair ticket meets predetermined criteria for approval by automatically generating an approval request in ApproveThis whenever a new repair ticket is created in RepairDesk. This automation helps maintain oversight and standard compliance by involving necessary parties right at the ticket creation phase.
Zapier Components

Trigger
New Ticket
Triggers when a new ticket is created on RepairDesk.
Action
Create Request
Creates a new request, probably with input from previous steps.
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