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Order Desk Integration

ApproveThis manages your Order Desk Integration approvals.

April 17, 2025

Integration Category: Ecommerce

When Order Management Meets Approval Chaos

Let’s cut to the chase: if you’re using Order Desk, you already know it’s a beast for handling orders across multiple channels. But when every high-value purchase, custom request, or inventory exception needs a rubber stamp from three different departments? That’s where spreadsheets and Slack threads go to die. Enter ApproveThis – the approval system that doesn’t make your team want to quit.

Here’s the deal: Connect Order Desk to ApproveThis via Zapier, and suddenly those “Hey, can you approve this?” emails get replaced by automated workflows that actually work. We’re talking about turning days of back-and-forth into a process that finishes before your morning coffee gets cold.

Why This Combo Works (When Other Tools Don’t)

ApproveThis isn’t just another checkbox system. It’s built for companies where approvals impact real money and real deadlines. Pair it with Order Desk’s order management, and you get:

  • No more license math: Approvers don’t need Order Desk logins. External vendors? Clients? They approve via email while you keep control.
  • Conditional logic that actually makes sense: Auto-approve orders under $500, escalate high-risk shipments to legal, route custom requests to product teams.
  • Zero “Who’s on vacation?” drama: Approval delegation happens automatically so orders don’t stall because Karen’s in Bora Bora.

Example time: A mid-sized electronics distributor used to lose 12 hours/week getting purchase orders approved across departments. After connecting Order Desk to ApproveThis? Orders move 73% faster, and accounting stopped sending passive-aggressive memos.

Four Ways This Integration Saves Actual Sanity

1. Kill Manual Reviews for New Orders

The Problem: Your team’s drowning in “special case” orders – custom products, wholesale requests, orders from new vendors that need vetting.

The Fix: Auto-create approval requests in ApproveThis for every new Order Desk order that matches your risk criteria. Use ApproveThis’ calculated fields to flag orders that exceed budget thresholds or come from unverified sources.

Who Cares: Finance teams get auto-alerts for high-value orders. Sales ops can fast-track VIP clients without micromanaging.

2. Stop Playing “Where’s the Update?”

The Problem: Approval statuses buried in emails mean customer service can’t give accurate ETAs.

The Fix: When ApproveThis requests get created, automatically add Order Desk notes like “Awaiting CFO approval – ETA 24hr” or “Custom parts ordered – approved by PM.”

Who Cares: Customer support stops giving generic “We’re on it!” replies. Warehouse leads know exactly which orders are greenlit.

3. Fix Folder Limbo

The Problem: Orders moved to “Quality Hold” or “Custom Fulfillment” folders get forgotten.

The Fix: Trigger ApproveThis requests whenever an order’s folder changes in Order Desk. Require sign-off before orders enter high-risk folders.

Who Cares: Compliance teams sleep better knowing restricted products get proper reviews. Operations prevents “Why is this in Returns?” surprises.

4. Close the Loop Automatically

The Problem: Approved orders still sit in “Processing” because someone forgot to update the system.

The Fix: When ApproveThis approvals finalize, automatically move Order Desk orders to “Ready to Ship” or flag denied orders for follow-up.

Who Cares: Logistics teams get accurate priority lists. Finance can’t “lose” denial records when it’s time for refunds.

Setting This Up Without Losing Your Mind

If you can build an IKEA shelf, you can handle this:

  1. Pick your pain point: Start with one workflow – like approving orders over $5k.
  2. Build the Zap: In Zapier, connect Order Desk’s “New Order” trigger to ApproveThis’ “Create Request” action.
  3. Add your rules: Use ApproveThis’ threshold settings to auto-approve small orders or require extra eyes on big ones.
  4. Test with real data: Run a $1 test order, then a $10k dummy order to see escalations work.

Pro tip: Use ApproveThis’ vacation delegation before rolling out company-wide. Because nothing breaks trust like an order stuck with someone’s out-of-office reply.

Who Gets Their Time Back

Finance Teams

No more digging through Order Desk exports to find unauthorized purchases. ApproveThis gives them:

  • Auto-generated audit trails for every approval
  • Budget holds that trigger when orders exceed department limits
  • One-click denials that automatically notify purchasers

Operations Managers

Stop being the human router between Order Desk and approvers:

  • Custom SLAs in ApproveThis escalate stale requests
  • Real-time dashboards show which orders are bottlenecked
  • Auto-archive approved requests for cleaner records

Customer Support

Actual visibility into order status without begging for updates:

  • Approval comments sync to Order Desk as internal notes
  • Denied orders auto-flag for client communication
  • No more “I approved that yesterday!” lies from other teams

The Nerd Stuff You’ll Actually Care About

ApproveThis plays nice with Order Desk’s API through Zapier, meaning:

  • No custom code: If you can set up a Shopify store, you can handle this integration
  • No user sync headaches: Approvers get emailed links – no new logins to manage
  • No data leaks: Approval details live in ApproveThis, not scattered across emails

Example: A food distributor uses approval thresholds to auto-approve recurring orders under $2k but requires manual sign-off for new vendors. Their AP department cut approval time by 60% while reducing errors.

Bottom Line: This Isn’t Just Another Integration

Connecting Order Desk to ApproveThis isn’t about chasing shiny tools – it’s about fixing the approval black holes that cost you time, money, and team morale. Whether you’re drowning in custom order requests or tired of playing approval operator, this combo gives you structure without the rigidity.

Ready to stop being the approval middleman? Register for ApproveThis or schedule a demo to see how it works with your Order Desk setup. No sales jargon, just a 15-minute walkthrough of how you’ll get hours back every week.

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Integrate with Order Desk Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for Order Desk

Suggested workflows (and their Zapier components) for Order Desk

Create approval requests for new orders added to Order Desk

Are you managing high order volumes and need a streamlined approval process for special orders? This integration helps by automatically creating an approval request in ApproveThis whenever a new order is added to Order Desk. This ensures all necessary evaluations are completed before proceeding with processing. *Note: Configure your approval workflow in ApproveThis to suit your specific business rules.*

Zapier Components

Order Desk Logo

Trigger

New Order Added

Triggers when a new order is added to Order Desk.

Action

Create Request

Creates a new request, probably with input from previous steps.

Add notes to orders in Order Desk for new approval requests

Keep everyone updated on order statuses by automatically adding a note to the order in Order Desk whenever a new approval request is initiated in ApproveThis. This integration ensures your team has the latest updates and reasoning behind any required actions. *Note: Customize your note content in Order Desk's template settings.*

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

Order Desk Logo

Action

Add Order Note

Adds a note to the order

Initiate approval request when Order Desk folder changes

Manage compliance and procedural changes more effectively by initiating an approval request in ApproveThis whenever an order's folder in Order Desk is changed. This ensures new categorizations are reviewed and approved promptly. *Note: Ensure your team is trained to update folders correctly to trigger this automation.*

Zapier Components

Order Desk Logo

Trigger

Order Folder Changed

Triggers when an order's folder is changed in Order Desk.

Action

Create Request

Creates a new request, probably with input from previous steps.

Update Order Desk folders when approvals are completed

Automatically update order folders in Order Desk based on ApproveThis approval or denial outcomes. This ensures that orders move through the correct stages of your workflow depending on the approval result. *Note: Double-check your folder structure to correspond correctly with approval results.*

Zapier Components

Trigger

A Request Is Approved/Denied

Triggers when a request is approved or denied.

Order Desk Logo

Action

Change Folder

Change the order's folder.