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ReputationLync Integration

ApproveThis manages your ReputationLync Integration approvals.

April 17, 2025

Integration Category: Reviews

When Reputation Meets Responsibility

Let's get real - managing customer reputations is already like herding cats. Now add approval bottlenecks, missed communications, and compliance risks to the mix. That's why pairing ReputationLync's reputation management muscle with ApproveThis' approval automation isn't just convenient - it's survival mode for modern businesses.

This integration through Zapier turns what used to be a game of telephone between teams into a precision workflow. We're talking about eliminating the "Who approved this?" panic during audit season and cutting response times to customer reviews from days to hours. And the kicker? Approvers don't need ReputationLync licenses - perfect for involving external partners or execs who just need to say yes/no without learning new software.

The Nuts and Bolts of Better Decisions

ApproveThis acts as the traffic cop for your reputation management strategies. When ReputationLync detects a new customer entry, review escalation, or campaign change, ApproveThis automatically routes the decision to the right people. No more digging through Slack threads or chasing down department heads.

Where This Duo Shines

For marketing teams: Imagine automatically requiring CMO approval for any review response over 3 stars before it goes live. Or getting instant alerts when a negative review needs executive attention.

For customer support: Service managers can approve exception cases directly from their inbox - like offering compensation to a frustrated customer - with full audit trails.

For operations: Automatically flag high-risk customer accounts for compliance review before they're added to your reputation management system.

Real-World Workflows That Don't Suck

Use Case 1: The Compliance Firewall

Healthcare providers using ReputationLync can't afford unvetted patient testimonials. Set up a Zap where every new review submission in ReputationLync triggers an ApproveThis workflow requiring legal and compliance approvals before publication. Bonus points for using calculated fields to auto-flag reviews mentioning specific medications.

Use Case 2: The VIP Treatment

Enterprise SaaS companies love this one: When ReputationLync detects a review from a Fortune 500 client, ApproveThis immediately routes the response draft to both the account manager and CRO. Sequential approval ensures the AE doesn't promise something the exec team wouldn't back.

Use Case 3: Budget Gatekeeping

Marketing teams at retail chains use approval thresholds to control campaign spending. If a proposed reputation management campaign in ReputationLync exceeds $5k, ApproveThis automatically escalates to the CMO. Below that? Auto-approved so teams can move fast.

Setup That Doesn't Require a PhD

1. Create your Zapier account (if you're part of the 3% who don't have one yet)
2. Choose ReputationLync as your trigger app
3. Pick an event like "New High-Priority Review" or "Campaign Proposal Submitted"
4. Select ApproveThis as your action app
5. Map the key data points to your approval template
6. Test with a real scenario (protip: use your CEO's latest LinkedIn post as dummy content)

Most teams get their first workflow live in 20 minutes. The real time sink? Arguing about who should be in the approval chain.

Why This Isn't Just Another Integration

What makes this combo punch above its weight class? Three words: contextual approval intelligence. ApproveThis doesn't just pass along requests - it enriches them with:

  • Automatic due dates based on review sentiment scores
  • Escalation paths that trigger when response times lag
  • Approval fatigue detection (because nobody wants to approve 50 minor review responses daily)

Meanwhile, ReputationLync gets guardrails without bureaucracy. Teams maintain agility while leadership sleeps better knowing no major reputation play goes live without proper oversight.

Department-Specific Wins

Legal Teams

Create approval workflows that automatically redact sensitive information from proposed review responses before they hit the lawyer's inbox. Use conditional logic to only require review for specific industries or claim types.

Regional Managers

Multi-location businesses set up geo-based approval chains. A negative review for a Texas location goes to the Southwest VP, while a New York issue pings the Northeast director - all automated through location data in ReputationLync.

Customer Success

Automatically route approval requests for compensation offers based on customer lifetime value scores from ReputationLync. High-value accounts get executive attention, standard accounts follow team lead approval paths.

Frequently Avoided Questions

"Can external partners approve requests?"

Yes, and they don't need ReputationLync logins. Send approvals via email where they can review context and click approve/reject without ever logging in. Audit trails still capture their decision.

"What if someone's OOO?"

ApproveThis' vacation delegation automatically reroutes requests to designated backups. No more chasing people on PTO because "the system didn't know."

"How do we prevent approval spam?"

Set minimum thresholds using ReputationLync's sentiment analysis scores. Only escalate reviews below a 3-star rating, or auto-approve responses to positive reviews unless they contain specific keywords.

The Bottom Line

In the 15 minutes it took to read this article, 342 customer reviews were posted across your locations. How many got stuck in approval limbo? The ApproveThis-ReputationLync combo through Zapier turns reputation management from reactive damage control to strategic advantage.

This isn't about adding more process - it's about removing the friction that makes teams dread necessary oversight. The result? Faster response times, cleaner audits, and leadership that actually trusts marketing to handle reputation without micromanaging.

See how it works or start automating approvals today. Your future self (and your auditors) will thank you.

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Integrate with ReputationLync Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for ReputationLync

Suggested workflows (and their Zapier components) for ReputationLync

Create approval request for new ReputationLync customers

When a new customer is added in ReputationLync, this integration sends an approval request via ApproveThis, enabling teams to review and validate customer entries for compliance. *Note: Ensure necessary field mapping between the platforms.*

Zapier Components

ReputationLync Logo

Trigger

New Customer Added

Triggers when a new customer is added to the reputationlync.com system.

Action

Create Request

Creates a new request, probably with input from previous steps.

Add new ReputationLync customer for new approval requests

When a new approval request is initiated in ApproveThis, this integration automatically adds a new customer to ReputationLync, ensuring immediate record updates for follow-up actions. *Note: Verify the data mapping in the action step for optimal accuracy.*

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

ReputationLync Logo

Action

Add New Customer

Add new customer.