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Zapier Issue Manager Integration

ApproveThis manages your Zapier Issue Manager Integration approvals.

April 17, 2025

Integration Category: Developer Tools

The Unlikely Power Couple for Process-Obsessed Teams

Let's cut through the noise: most software integrations are like that coworker who says "synergy" in every meeting - all talk, no action. But when you combine ApproveThis' approval automation with Zapier Issue Manager's bug-tracking muscle, you get something that actually moves needles. We're talking about closing the loop between finding problems and solving them without playing email tennis with six departments.

Zapier Issue Manager handles the messy work of collecting bugs and feature requests from your team. ApproveThis does the equally messy work of getting people to actually make decisions about them. Together? They turn "we should fix this" into "we're fixing this" before your third coffee cools.

Why This Combo Hits Different

Most approval systems treat every request like a blank check. Most issue trackers treat every ticket like it's equally urgent. Real business doesn't work that way. Here's where this integration gets clever:

For the Overwhelmed IT Manager

Imagine your dev team flags 15 new API issues through Zapier Issue Manager. Instead of CC'ing half the company, ApproveThis automatically routes critical bugs to your lead architect ($5k+ impact threshold) while sending minor UI glitches straight to junior devs (auto-approved under $500). The CTO only sees what actually needs their eyes.

For the Product Team Stuck in Meeting Hell

When customer support logs a feature request, ApproveThis can trigger a scoring system using calculated fields - weighting factors like estimated revenue impact vs. dev complexity. The resulting priority score determines whether it goes to a team lead, VP, or gets auto-filed into "maybe next quarter."

The License Hack Everyone Misses

Here's the kicker: external clients or contractors can approve issues through ApproveThis without needing access to your Zapier Issue Manager. They get an email, click approve/reject, and you maintain control over who touches your actual issue tracker. No more $50/user/month seats for someone who just needs to say "yes" to a server upgrade.

Real Workflows for People Who Hate Fake Examples

1. The "Stop Waking Me Up for Small Crap" Setup

What happens: Zapier Issue Manager detects a new bug → ApproveThis checks if estimated fix time < 2 hours → Auto-approves if under threshold → Triggers Jira ticket creation

Who cares: Tech agencies handling 100+ client sites. Instead of getting approval requests for every typo fix, tier-1 support handles anything under 2 dev hours. Only major issues escalate to account managers.

2. The "Why Is This Still Open?" Killer

What happens: Issue sits in Zapier Issue Manager for 7 days → ApproveThis pings original reporter + their manager → If no response in 48h, auto-closes with "abandoned" status

Who cares: Internal IT teams drowning in vague tickets. Forces requesters to defend why something still matters. Cuts backlog by 30% minimum.

3. The "Cover Your Ass" Special

What happens: High-risk issue approved in ApproveThis → Zapier adds timestamped comment in Issue Manager with approver names + rationale

Who cares: Healthcare and finance teams needing audit trails. Proves who signed off on critical system changes, not just that it was done.

Setting This Up Without Hiring a Zapier Expert

1. Connect the players: In Zapier, link ApproveThis and Zapier Issue Manager (takes 2 minutes if you're slow at clicking)

2. Pick your trigger: Usually "New Issue" in Zapier Issue Manager or "Request Approved/Denied" in ApproveThis

3. Filter smartly: Use ApproveThis' calculated fields to route issues. Example: If {estimated_hours}*{hourly_rate} > $1000 → send to CFO

4. Test live: Create a test issue with $1 impact → should auto-approve. Then one with $10k → should route to execs

Pro tip: Use ApproveThis' vacation delegation from day one. Nothing kills momentum like an approver being OOO without coverage.

Department-Specific Wins That Actually Matter

Product Teams

Feature requests get scored (revenue potential vs. dev cost) before hitting your roadmap meeting. Stakeholders can't claim their pet project was "ignored" when there's an approval paper trail showing it scored lower than actual priorities.

Customer Support

Level 2 reps approve bug prioritization instead of dumping everything on engineering. Support leads set thresholds for what constitutes a "critical" issue vs. "nice to fix." Engineers stop hating your guts.

Finance

Connect issue resolution costs to budget approvals. If fixing a server bug requires $20k in new hardware, that approval chain happens alongside the technical solution discussion. No more surprise invoices.

The Quiet Stuff You'll Learn to Love

Beyond the obvious time saves, there's subtle magic here:

- Approval templates turn "How do I request this?" into a clickable form, cutting 3+ clarification emails per issue

- Real-time dashboards show which departments bottleneck issue resolution (looking at you, legal team)

- Email approvals mean external partners don't need another login to approve urgent fixes

When to Steal These Ideas

This isn't just for tech companies. Any team drowning in cross-functional decisions could repurpose this:

- Healthcare: HIPAA-compliant approvals for system access requests

- Manufacturing: Quality control issues requiring sign-off from production + safety teams

- Education: IT approving software requests based on department budgets

How Not to Screw This Up

Common pitfalls we've seen:

Don't: Auto-approve every minor issue just because you can. Set thresholds that actually match your risk tolerance.

Do: Use ApproveThis' conditional logic to route issues based on type. Security vulnerabilities shouldn't follow the same path as a typo fix.

Don't: Let managers approve their own team's issues. Vacation delegation isn't permission to bypass checks.

Your Move

If you're still manually forwarding issue tickets for approvals, you're not just wasting time - you're creating audit risks and decision black holes. The combo of ApproveThis + Zapier Issue Manager isn't about being fancy; it's about being able to prove who said yes/no to what, and why.

Ready to stop being the human router between systems? Get started with ApproveThis or book a 15-minute demo to see how approval workflows should work when they're not held together by hope and CC'd emails.

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Integrate with Zapier Issue Manager Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for Zapier Issue Manager

Suggested workflows (and their Zapier components) for Zapier Issue Manager

Create approval requests for new issues

When a new issue is created in Zapier Issue Manager, this automation submits an approval request in ApproveThis for review. *Note: Ensure the approval workflow is set up in ApproveThis for proper handling.*

Zapier Components

Zapier Issue Manager Logo

Trigger

Issue Created

Triggers when a new issue is created by Zapier's support team.

Action

Create Request

Creates a new request, probably with input from previous steps.

Close issues for new approval requests

When a new approval request is initiated in ApproveThis, this automation closes the associated issue in Zapier Issue Manager. *Note: Verify issue mapping between systems for accurate closures.*

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

Zapier Issue Manager Logo

Action

Close Issue

Request to close a currently open issue.

Add comments for approved requests

When an approval request is approved or denied in ApproveThis, this automation adds a comment on the corresponding issue in Zapier Issue Manager to keep your team informed. *Note: Confirm that issue reference fields are properly mapped.*

Zapier Components

Trigger

A Request Is Approved/Denied

Triggers when a request is approved or denied.

Zapier Issue Manager Logo

Action

Create Comment

Create a comment on a specific issue.

Create approval requests for reopened issues

When an issue is reopened in Zapier Issue Manager, this automation submits an approval request in ApproveThis to verify the issue's status. *Note: Ensure requisite details are transferred to the approval request.*

Zapier Components

Zapier Issue Manager Logo

Trigger

Issue Reopened

Triggers when a previously closed issue is reopened by Zapier's support team.

Action

Create Request

Creates a new request, probably with input from previous steps.