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SMSPortal Integration

ApproveThis manages your SMSPortal Integration approvals.

April 17, 2025

Integration Category: Communication

When Paperwork Meets Text Messages

Let’s be real – chasing down approvals feels like herding cats with a laser pointer. Someone’s on vacation, another’s buried in Slack, and that vendor keeps asking if you got their invoice. This is why pairing ApproveThis with SMSPortal isn’t just convenient – it’s borderline therapy for your approval processes.

ApproveThis handles the messy decision-making logistics. SMSPortal slaps a turbocharger on your communication. Together through Zapier, they create a system where approvals happen faster because everyone actually knows what’s going on. No more “I didn’t see the email” excuses when the update’s sitting in their text inbox.

Why Mid-Sized Companies Need This Combo

Companies between 50-5,000 employees hit a sweet spot: enough moving parts to need structure, but small enough that duct-tape solutions break fast. Here’s where this integration shines:

  • Field teams: Approve purchase orders from a construction site via SMS
  • Client services: Get instant alerts when clients approve proposals
  • Procurement: Escalate urgent vendor payments via text alerts

The kicker? Approvers don’t need an SMSPortal license. They just need a phone – which they’re already glued to 12 hours a day.

Three Ways This Duo Saves Your Sanity

1. SMS Alerts for New Requests (Because Inboxes Are Black Holes)

When a new approval pops up in ApproveThis, Zapier triggers SMSPortal to text the responsible person. Real-world example: A logistics company uses this to notify warehouse managers about urgent shipment approvals. Since implementing, their average approval time dropped from 6 hours to 38 minutes.

ApproveThis bonus: Set up approval thresholds so only high-value requests trigger SMS alerts. Your $50 office chair order doesn’t need to blow up someone’s phone.

2. Turn Text Replies Into Approval Requests (Yes, Really)

Field reps can text project codes or expense amounts to your SMSPortal number. Zapier converts these into formatted ApproveThis requests. We’ve seen construction firms use this for on-site material approvals – superintendents text “APPROVE 4500 CONCRETE” and the system handles the rest.

Pro tip: Use calculated fields to auto-convert texted quantities into budget impact analyses.

3. Scheduled Outcome Notifications (No More Radio Silence)

Once an approval decision happens, SMSPortal schedules follow-up texts. Example: A healthcare provider schedules vaccine shipment confirmations to go out 2 days before delivery. Combines ApproveThis’ vacation delegation with SMS reminders so nothing falls through cracks.

Department-Specific Wins

HR Teams: Onboarding Overdrive

New hire equipment requests get approved via SMS. If a manager denies a request (looking at you, $300 ergonomic mouse), the candidate gets an immediate text alternative. Uses ApproveThis’ conditional logic to route denials for quick resolution.

Procurement: Vendor Peace Treaties

High-value PO approvals trigger SMS alerts to department heads. If no response within 2 hours (via ApproveThis’ escalation rules), the request auto-forwards to the CFO with an “URGENT” prefix in the text.

Client Services: Approval Theater

External clients get text notifications for contract sign-offs. They click a link to ApproveThis’ email-based approval – no account needed. One marketing agency reduced client approval cycles from 5 days to 9 hours using this method.

Setup That Doesn’t Require an IT Degree

1. Create your ApproveThis workflow (think: who needs to approve what, in which order)
2. In Zapier, choose “New Request” trigger from ApproveThis
3. Select SMSPortal’s “Send SMS” action
4. Map the approval details to the SMS template (keep it under 160 characters)
5. Test with a $1 test request → if your phone buzzes, you’re golden

For the SMS-to-approval flow:
- Set up SMSPortal’s “New Reply” trigger
- Connect to ApproveThis’ “Create Request” action
- Use calculated fields to parse text responses into dollar amounts or project codes

When Not to Use This Integration (Yes, Really)

This isn’t a magic wand. If your approval process is a tangled mess of 17 stakeholders arguing over every decision, fix that first. Also, SMS costs add up – use approval thresholds to only text for high-impact requests. And maybe don’t text your CEO about toner cartridge approvals at 2 AM.

The Bottom Line

ApproveThis + SMSPortal via Zapier works because it meets people where they already are – knee-deep in email and texts. It’s not about flashy AI promises. It’s about cutting the “where are we on this?” meetings by 80% and actually getting decisions made.

For companies scaling past 100 employees, this combo acts like guardrails – keeping processes moving without micromanaging. The integration costs less than the time your team spends weekly chasing approvers. And let’s be honest – watching an SMS approval chain resolve itself feels like black magic to most teams.

Your Move

If you’ve got more than 20 approvals happening weekly, it’s time. Book a 15-minute demo to see how approval automation actually works in the wild. Or start a free trial and connect SMSPortal yourself – we won’t make you talk to sales unless you want to.

Worst case? You’ll finally have proof that yes, Karen in accounting really does ignore all your emails.

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Integrate with SMSPortal Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for SMSPortal

Suggested workflows (and their Zapier components) for SMSPortal

Send SMS for new ApproveThis requests

Need to alert your team or client about new approval requests? This integration sends an SMS through SMSPortal whenever ApproveThis initiates a new approval request. Keeps everyone informed instantly.

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

SMSPortal Logo

Action

Send SMS

Send a single SMS message to the specified number.

Create approval requests from new SMS replies

Want to turn actionable SMS replies into approval requests? This automation creates a new ApproveThis request whenever a new reply is received in SMSPortal, ensuring important responses are processed quickly.

Zapier Components

SMSPortal Logo

Trigger

New Reply

Triggers when a new reply is received from a mobile phone.

Action

Create Request

Creates a new request, probably with input from previous steps.

Schedule SMS notifications for approved requests

Want to notify your team about request outcomes promptly? This integration schedules an SMS via SMSPortal once an ApproveThis request is approved or denied, making sure updates reach the right people at the right time.

Zapier Components

Trigger

A Request Is Approved/Denied

Triggers when a request is approved or denied.

SMSPortal Logo

Action

Schedule an SMS

Schedule a single SMS message to be sent to the specified number on the specified date and time.