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Analytic Call Tracking Integration

ApproveThis manages your Analytic Call Tracking Integration approvals.

April 17, 2025

Integration Category: Call Tracking

When Call Tracking Meets Approval Automation

Let's be real - nothing kills momentum faster than waiting for someone to click "approve." Especially when that approval could mean greenlighting a sales call, updating client statuses, or triggering time-sensitive SMS updates. That's where pairing ApproveThis with Analytic Call Tracking (ACT) turns into your secret weapon.

ACT handles the "what happened" with call tracking and analytics. ApproveThis handles the "who needs to sign off on it." Connect them through Zapier, and you've got a system where critical phone-based actions can't get stuck in approval purgatory. We're talking about:

  • Auto-creating approval tasks the moment high-value calls come in
  • Triggering outbound calls/SMS the second decisions get made

Best part? Approvers don't need ACT licenses. External clients, contractors, execs who refuse to learn new tools - they can all review/approve via email. Meanwhile, your ops team keeps everything documented and audit-ready.

4 Ways This Combo Actually Solves Real Problems

1. No More "Who Approved That Call?"

The Setup: New high-value lead calls your tracked number → Zapier creates ApproveThis request with call recording + transcript → Sales manager approves/denies follow-up → ACT auto-logs decision in CRM.

Who Cares: Marketing agencies running paid ads for clients. Now they can prove exactly which calls led to approved opportunities, not just vanity metrics. Approval thresholds mean small-budget follow-ups get auto-approved, while enterprise leads route to senior reps.

2. Kill Phone Tag for Client Updates

The Flipside: When contracts get approved in ApproveThis → ACT automatically calls the client to schedule implementation → No more 12-employee email chains about who's making the damn call.

Who Cares: SaaS companies with tiered support. Gold-tier clients get immediate outbound calls on approval, while lower tiers get SMS. Approval groups ensure legal + account managers both sign off before high-touch outreach.

3. Client Status Changes That Don't Slip Through Cracks

The Guardrail: ACT flags a client as "suspended" → ApproveThis requires CS lead + Finance approval → Only then does their call routing get updated.

Who Cares: Subscription businesses. Suddenly, you can't accidentally cut off a client because someone forgot to check the AR report. Vacation delegation means approvals don't stall if a manager's OOO.

4. SMS That Actually Gets Replies

The Closer: Deal denied in ApproveThis → ACT sends templated SMS explaining why → Reply-to number routes back to sales. No more guessing if the client saw the email.

Who Cares: Sales teams using texts for outreach. Now denied proposals trigger personalized SMS from the rep's actual number, not some generic system. Approved deals auto-send calendar links via SMS.

Why This Isn't Just Another Integration

Most approval tools make you choose between speed and compliance. ApproveThis+ACT gives you both by baking decisions directly into your call flow. Example: A manufacturing client uses approval thresholds to auto-approve repeat parts orders under $5k, but anything above requires a quick call to verify specs. Their ACT logs show which approvals came from emails vs actual calls, cutting disputes with suppliers by 60%.

Another angle? Calculated fields in ApproveThis can use ACT data like call duration or lead score to route approvals. High-value lead but short call? Maybe it goes to a senior rep. Long call with mid-tier lead? Auto-approve the discount request.

Setting This Up Without Losing Your Mind

Connect ApproveThis and ACT through Zapier in about 15 minutes:

  1. In Zapier, set ACT's "New Incoming Call" as trigger
  2. Map call details to ApproveThis fields (duration, number, etc.)
  3. Set approval rules – maybe auto-approve under 2 mins, escalate others
  4. Add SMS alerts via ACT when approvals happen

Pro tip: Use ApproveThis' calculated fields to auto-tag calls needing follow-up. Example: If ACT shows a lead called twice in a week, require manager approval before the third call.

Which Teams Actually Benefit?

Marketing

Stop guessing if call conversions justify ad spend. Now every high-intent call triggers an approval to capture lead quality, which then auto-updates your campaign dashboards.

Sales Ops

Deal desk approvals with actual call recordings attached. No more "Trust me, the client said..." – legal can review the exact conversation before signing off.

Customer Success

Auto-call clients when their support ticket gets approved. CSAT scores go up when you replace "We'll get back to you" emails with immediate calls.

The Bottom Line

If your approval processes still look like this: Request → Email Chain → Delay → Approval → Manual Entry → Action... you're leaving money on the table. ApproveThis + ACT through Zapier cuts the crap work out of decision-making.

Ready to stop playing approval phone tag? Get started with ApproveThis, connect your ACT account via Zapier, and automate your first call-based workflow in under an hour. Or, schedule a demo to see how calculated fields and approval thresholds can turn call analytics into auto-pilot decisions.

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Integrate with Analytic Call Tracking Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for Analytic Call Tracking

Suggested workflows (and their Zapier components) for Analytic Call Tracking

Create approval requests for new incoming calls

When a new incoming call is received in Analytic Call Tracking, create an approval request in ApproveThis to verify call details and trigger follow-up actions. *Note: Configure necessary fields in ApproveThis for custom approval workflows.*

Zapier Components

Analytic Call Tracking Logo

Trigger

New Incoming Call

Triggers after a call is received in ACT.

Action

Create Request

Creates a new request, probably with input from previous steps.

Make calls for new approval requests

When a new approval request is initiated in ApproveThis, automatically trigger a call through Analytic Call Tracking to quickly validate contact details. *Note: Ensure proper number mapping between ApproveThis and Analytic Call Tracking.*

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

Analytic Call Tracking Logo

Action

Make a Call

This will call the selected company, play a whisper, and connect them with the caller.

Create approval requests for updated client status

When a client's status is updated in Analytic Call Tracking, generate an approval request in ApproveThis to verify and document the change. *Note: Modify approval conditions as needed.*

Zapier Components

Analytic Call Tracking Logo

Trigger

Client Status Updated

Triggers when client status updated to suspended / reactivated.

Action

Create Request

Creates a new request, probably with input from previous steps.

Send SMS for approved requests

When a request is approved or denied in ApproveThis, automatically send an SMS via Analytic Call Tracking to notify the client of the decision. *Note: Customize SMS content to match approval outcomes.*

Zapier Components

Trigger

A Request Is Approved/Denied

Triggers when a request is approved or denied.

Analytic Call Tracking Logo

Action

Send SMS

Sends SMS To / From given numbers