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The Customer Factor Integration

ApproveThis manages your The Customer Factor Integration approvals.

April 22, 2025

Integration Category: Databases

Why Bother Connecting These Two?

Lets cut through the noise: If your team uses The Customer Factor to manage clients but still wastes hours chasing down approvals over email/Slack/that one guy who's always on vacation, you're leaving money on the table. ApproveThis isn't just another checkbox tool  it's the missing link between your CRM data and actual decisions getting made.

Here's the deal: The Customer Factor keeps your client info tidy. ApproveThis keeps your team from drowning in unresolved requests. Zapier stitches them together so approvals happen before your project timelines implode. No more "I thought Karen was handling that" moments. Just clean handoffs from new client intake to invoice approvals.

Who Wins When These Tools Talk?

Sales Teams: Close a deal in The Customer Factor? Automatically kick off contract approvals without leaving the platform. Legal reviews happen faster because approvers get everything they need in one email  no digging through old CRM records.

Operations Managers: That "accepted estimate" in The Customer Factor? Use it to auto-create job setups in ApproveThis. Bonus: Set approval thresholds so small expenses get auto-approved, big ones route to the CFO. No more invoice surprises.

Finance Teams: Ever approve a client discount only to find out sales promised something stupid? Connect discount approvals in ApproveThis directly to The Customer Factor's records. Now finance sees the full client history before signing off.

Real-World Use Cases That Don't Suck

1. Estimates 192 Approved Work in 8 Minutes, Not 8 Days

Picture this: Your landscaping company sends a $15k patio estimate through The Customer Factor. Client signs off. Instead of your project manager manually creating a job ticket and begging three people to approve it

The Fix: Zapier detects the accepted estimate, fires it to ApproveThis. Your workflow:

  • Auto-checks client payment history
  • Routes to sales lead for scope validation
  • Sends to operations if equipment needs upgrading

Approvers get email links to review the full estimate context. Click approve 192 job auto-creates in The Customer Factor. Crews get dispatched before the client changes their mind.

2. New Clients That Don't Fall Through the Cracks

Marketing lands a whale client. They get added to The Customer Factor and then what? If your onboarding requires 4 departments to approve resources, but nobody's tracking it, you look amateurish.

The Fix: New Customer Factor entry 192 triggers ApproveThis workflow:

  • IT approves software access
  • Legal checks contract compliance
  • Accounting validates payment terms

Each step has deadlines. If someone's OOO, ApproveThis bumps it to their backup. No more "We didn't know they needed Slack integration!" disasters.

3. Approvals That Actually Create invoices

Services businesses: How many billable hours get lost because someone did work before approvals finalized? Our integration nukes that.

Example: Agency approves a client's campaign concept in ApproveThis. Zapier instantly creates a Customer Factor job with:

- Pre-defined tasks
- Budget caps per line item
- Client-facing timeline

Team members can't start work until approvals lock in scope. Finance gets real-time visibility into actual vs. approved budgets.

Setting This Up Without Losing Your Mind

Zapier does the heavy lifting. Here's the cheat code:

  1. Connect Both Apps: Zapier accounts for ApproveThis + The Customer Factor (5 mins)
  2. Pick Your Trigger: "New Customer" in The Customer Factor? "Estimate Accepted"? Match it to your biggest pain point.
  3. Build Approval Logic: Use ApproveThis to set who approves what, when, and what happens next (auto-create jobs, invoices, etc.)
  4. Test With Dummy Data: Create a fake client in The Customer Factor. Did the approval request pop up? Good. Now break it on purpose to see failsafes.

Features You'll Actually Use

ApproveThis isn't just about routing forms. These matter:

Email Approvals: External vendors don't need logins. They get a secure link to approve/deny right from their inbox. No "I can't find the request!" excuses.

Approval Thresholds: Let $500 expenses auto-approve. Anything over $5k goes to the board. Stops micromanaging while keeping risks in check.

Vacation Coverage: ApproveThis auto-reassigns requests if someone's off-grid. No more holding up deliveries because Greg's fishing in Alaska.

The Bottom Line

If you're using The Customer Factor as a glorified address book, you're working harder, not smarter. Adding ApproveThis via Zapier turns client data into actionable workflows. Sales stops promising what ops can't deliver. Finance stops rubber-stamping sketchy invoices. Clients stop wondering why their project hasn't started.

This isn't about "digital transformation" buzzwords. It's about eliminating the 37 back-and-forth emails that happen every time someone needs a decision. Less chaos, more getting paid.

Next Steps:
192 Get Started with ApproveThis (Free 14-day trial)

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Integrate with The Customer Factor Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for The Customer Factor

Suggested workflows (and their Zapier components) for The Customer Factor

Create ApproveThis requests for accepted estimates in The Customer Factor

Streamline your approval process by automatically creating an approval request in ApproveThis every time an estimate is accepted in The Customer Factor. Ensure that the accepted estimates are reviewed and processed efficiently, without having to manually track and update them.

Zapier Components

The Customer Factor Logo

Trigger

Estimate Accepted

Triggered when an estimate is accepted in The Customer Factor

Action

Create Request

Creates a new request, probably with input from previous steps.

Initiate approval workflows for new customers added to The Customer Factor

Automatically kickstart approval workflows in ApproveThis when a new customer is added to The Customer Factor. Keep on top of customer onboarding and approval processes, and ensure no customer is left without necessary review or follow-up actions.

Zapier Components

The Customer Factor Logo

Trigger

New Customer

Triggers when a new customer is added to The Customer Factor.

Action

New Request

Triggers when a new approval request workflow is initiated.

Create jobs in The Customer Factor for approved requests

Effortlessly manage project workflows by creating jobs in The Customer Factor each time a project approval request is confirmed in ApproveThis. Ensure seamless transition from approval to execution phases without missing any operational steps.

Zapier Components

Trigger

A Request Is Approved/Denied

Triggers when a request is approved or denied.

The Customer Factor Logo

Action

Create Job or Invoice

This action will create a job with or without invoice in The Customer Factor