ApproveThis manages your JustCall approvals.

Two Platforms, One Powerful Connection

When customer conversations move fast, approvals move faster. That's why combining ApproveThis' approval automation with JustCall's communication tools creates a game-changing partnership for customer-facing teams. Sales managers gain real-time control over deal approvals, support leads maintain compliance on sensitive requests, and operations teams eliminate bottlenecks between systems - all while keeping external stakeholders in the loop without additional software costs.

Why This Integration Matters

JustCall excels at enabling customer conversations through voice calls and SMS, while ApproveThis brings structure to decision-making processes. Together via Zapier, they create closed-loop workflows where communication triggers approvals and approvals trigger follow-up actions. This matters because:

• 87% of deals stall due to approval delays (Gartner)
• 62% of customer service escalations require manager review (Zendesk)

The integration addresses these pain points by embedding approvals directly into communication streams. Approvers receive context-rich requests via email or SMS, make decisions in one click, and trigger automatic updates back in JustCall - no app switching required.

Real-World Workflows That Deliver Results

1. Quality Control for High-Stakes Calls

When a sales rep closes a major deal or a support agent handles a sensitive complaint, managers often need to review call recordings before finalizing outcomes. The integration automates this process:

How it works: Completed calls in JustCall → Auto-create ApproveThis request with recording link → Quality team reviews → Decision syncs back to JustCall contact record

Who benefits: Financial services firms validating compliance, healthcare providers reviewing patient interactions, or enterprise sales teams maintaining deal oversight.

2. SMS Alerts for Urgent Approvals

Field technicians often need immediate parts approval during service calls. Waiting for email responses costs customer satisfaction. This workflow solves it:

How it works: New ApproveThis request → JustCall sends SMS to manager → Manager replies YES/NO via text → Decision logs automatically

Who benefits: HVAC repair companies, medical equipment providers, or construction firms with dispersed teams needing real-time decisions.

3. Automated Contact Updates Post-Approval

Sales teams lose hours manually updating CRM records after deal approvals. This flow eliminates the busywork:

How it works: Contract approved in ApproveThis → JustCall contact record auto-updates with "Approved" tag → Sales ops receives SMS confirmation

Who benefits: SaaS companies managing subscription upgrades, agencies securing client renewals, or distributors approving bulk orders.

Setting Up Your Integration

Connecting ApproveThis and JustCall takes 15 minutes through Zapier:

1. Create a Zapier account
2. Choose your trigger (e.g., "Call Completed" in JustCall)
3. Select ApproveThis action (e.g., "Create Request")
4. Map critical data fields between systems
5. Test with real-world scenarios

Pro Tip: Use ApproveThis' calculated fields to auto-flag calls needing review based on duration, customer tier, or sentiment scores from JustCall's analytics.

Team-Specific Advantages

Sales Teams

Accelerate deal cycles by embedding approval requests into call workflows. Example: When a rep marks a deal as "Closed-Won" in JustCall, ApproveThis automatically routes contracts to legal while SMS alerts notify sales directors.

Support Teams

Maintain compliance without slowing response times. Critical tickets tagged in JustCall can trigger mandatory supervisor approvals in ApproveThis before issuing refunds or making account changes.

Operations Teams

Eliminate data entry errors by auto-updating JustCall contact records when ApproveThis requests are resolved. Keep CRM data accurate without manual follow-ups.

Key Differentiators

Unlike basic approval tools, this integration delivers:

• No Extra Licenses: External approvers only need email/SMS access
• Context-Rich Reviews: Approval requests include call recordings, transcripts, and CRM data
• Mobile-First Decisions: Approvers can review/approve via email or SMS reply

Getting Started

Ready to transform how your team handles approvals? Start with:

1. Register for ApproveThis (14-day free trial)
2. Explore JustCall's features
3. Build your first Zap in under 20 minutes

For complex use cases or enterprise deployments, schedule a custom demo to see advanced features like approval thresholds that auto-approve small expenses while flagging large requests.

Final Thoughts

In customer-facing roles, every delayed approval risks lost revenue or damaged relationships. By embedding structured approvals directly into communication streams, ApproveThis and JustCall create a safety net that accelerates decisions without compromising control. The result? Faster closures, consistent compliance, and teams that spend more time serving customers than chasing signatures.