
ApproveThis manages your Loop Returns Integration approvals.
April 17, 2025
Integration Category: Ecommerce
Why Your Returns Process is Leaking Money (And How to Fix It)
Let's be real - returns are the necessary evil of e-commerce. Every Shopify merchant knows the drill: customer requests return, team debates whether to approve, someone forgets to process it, and suddenly you've got angry emails and inventory stuck in limbo. Enter the tag team you didn't know you needed: ApproveThis and Loop Returns.
When you connect these two through Zapier, you're not just automating approvals - you're creating a closed-loop system where every decision automatically triggers the right action in Loop. No more spreadsheet tracking. No more "I thought you handled that." Just returns that get processed faster than your customer can tweet a complaint.
How This Power Couple Works
ApproveThis acts as the brains of your approval operations, while Loop Returns becomes the muscle that executes decisions. Here's the kicker: approvers don't need Loop licenses. That means you can bring in your wholesale partners for vendor return approvals or let your pickiest customers approve exchange options without paying for extra seats.
Key features driving this integration:
- Auto-Escalation: Set return value thresholds - under $50 gets auto-approved, over $500 pings the CFO
- Approval Chaining: First warehouse confirms item condition, then customer service approves refund method
- Real-Time Tracking: See where every return is stuck - is it awaiting approval, processing, or stuck in finance limbo?
Three Ways This Combo Saves Your Sanity
1. The "No More Surprise Returns" Workflow
Picture this: A high-value return comes into Loop Returns. ApproveThis automatically:
- Checks if it's a serial returner
- Verifies purchase date against policy
- Routes to fraud detection if needed
Real-World Impact: A premium luggage brand reduced fraudulent returns by 37% by adding photo verification approvals before processing in Loop.
2. The "Finance Team Stopped Yelling at Me" System
When Loop's return status changes to "Received", ApproveThis:
- Auto-creates accounting approval for restocking fees
- Routes to procurement if inventory needs reordering
- Updates Loop with approved credit amounts
Behind the Scenes: Approval thresholds let you auto-approve 85% of routine returns while flagging exceptions.
3. The "Customer Actually Loves Us Now" Play
Approved an exchange? ApproveThis triggers Loop to:
- Generate prepaid labels instantly
- Reserve replacement inventory
- Send tracking through existing Loop flows
Pro Tip: Use calculated fields to offer store credit bonuses for choosing exchanges over refunds.
Setting This Up Without Losing Your Mind
Here's the beautiful part - you're not building some fragile Rube Goldberg machine. With Zapier, it's three steps:
- Connect ApproveThis and Loop Returns to Zapier
- Set triggers ("When return status changes to X...")
- Define actions ("Create approval request with these parameters...")
Most teams get their first workflow live in 20 minutes. The secret sauce? Using ApproveThis' template builder to mirror your existing return policies - just with actual enforcement.
Who Actually Benefits From This?
Customer Support Teams
Stop playing phone tag with warehouse staff. Now when a customer asks "Where's my refund?", you see:
- Approval completed 2hr ago
- Loop processed at 2:15pm
- Refund clears in 3-5 business days
Actual quote from a support lead: "I stopped having stress dreams about return statuses."
Finance Departments
Auto-approve routine returns but get alerts for:
- High-value refunds over $1k
- Frequent returners hitting thresholds
- Restocking fee exceptions
Bonus: Approval audit trails simplify quarter-end reconciliations.
Operations Managers
Ever had a return approved but never processed? Now:
- Auto-cancel unprocessed returns after SLA windows
- Get alerts when approval bottlenecks occur
- Pull reports showing approval-to-processing lag times
The Fine Print That Actually Matters
Yes, you need Loop Plus or their Integrations Add-On. No, approvers don't need Loop licenses - huge for brands using 3PLs or external inspectors. Vacation delegation means no more "Waiting on Jim from Accounting who's in Bali."
Pro tip: Start with your most painful return scenario. For most, that's high-value item approvals. One outdoor gear company slashed their approval-to-processing time from 48hrs to 90 minutes. Their secret? Adding conditional fields for damage photos upfront.
This Isn't Just About Returns
Once you've nailed return approvals, replicate the pattern for:
- Vendor chargeback disputes
- Custom product requests
- Bulk order cancellations
The real win? Creating approval processes that actually get followed because they're baked into tools people use daily.
How to Not Screw This Up
Common pitfalls (we've seen 'em all):
- Forgetting to map approval IDs between systems
- Not setting escalation rules for holiday periods
- Overcomplicating initial workflows
Start simple: automate approval requests for returns under your auto-approve threshold. Once that's humming, layer in exceptions and special cases.
Time to Stop Losing Money to Approval Chaos
Every day you wait is another return slipping through the cracks. The setup's faster than re-reading this article. Get started with ApproveThis, connect your Loop account, and watch your team actually stick to return policies for once.
Or keep doing it manually - your CFO's blood pressure probably isn't that high yet.
Integrate with Loop Returns Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
Learn More
Best Approval Workflows for Loop Returns
Suggested workflows (and their Zapier components) for Loop Returns
Process new approval requests by approving returns in Loop Returns
When a new approval request starts in ApproveThis, this integration seamlessly processes the corresponding return in Loop Returns. Ensure approvals translate directly into efficient return handling. *Note: Make sure the return details are correctly associated with the approval request ID.*
Zapier Components
Trigger
New Request
Triggers when a new approval request workflow is initiated.

Action
Process Return
Processes a return inside Loop.
Create approval requests for updated return statuses in ApproveThis
Each time a return status updates in Loop Returns, automatically create a new approval request in ApproveThis. Streamline your approval process by ensuring every status change is promptly reviewed. *Note: Ensure the correct approvers are notified for effective decision-making.*
Zapier Components

Trigger
Return Status Updated
Triggers when the status of a return is updated.
Action
Create Request
Creates a new request, probably with input from previous steps.
Cancel approved returns following request decisions in ApproveThis
Upon approval or denial of a request in ApproveThis, automatically cancel the related return in Loop Returns to keep your processes synchronized. Ensure that your returns are accurately managed, reflecting the latest approval outcomes. *Note: Double-check the association of approval request with return ID.*
Zapier Components
Trigger
A Request Is Approved/Denied
Triggers when a request is approved or denied.

Action
Cancel Return
Cancels a return inside Loop.
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