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OneLocal LocalMessages Integration

ApproveThis manages your OneLocal LocalMessages Integration approvals.

April 17, 2025

Integration Category: Phone

When Bureaucracy Meets Text Messaging (Spoiler: The Bureaucracy Wins This Time)

Let's be real - most approval processes move at the speed of a dial-up modem. Meanwhile, your customers are texting you at the speed of light. That's why pairing ApproveThis with OneLocal LocalMessages through Zapier isn't just smart - it's survival mode for any company tired of playing phone tag with their own processes.

Why These Two? (Besides the Obvious)

ApproveThis cuts through approval gridlock like a hot knife through butter. OneLocal LocalMessages? It's your ticket to actually keeping up with modern customer communication. Together via Zapier? You get approval workflows that:

  • Trigger from real customer interactions (not just another form submission)
  • Move at the speed of text messaging
  • Don't require your approvers to learn new software

The kicker? Approvers only need email access - no extra seats/licenses for your external partners or that C-suite exec who still prints PDFs.

Use Cases That Don't Suck

1. Tag, You're Approved

Picture this: Your support team tags a conversation in LocalMessages as "High Value Client Complaint". With Zapier, that tag automatically:

  • Creates an approval request in ApproveThis
  • Routes to your customer success director
  • Triggers escalation if nobody responds in 2 hours

Real World Example: A regional healthcare provider uses this to flag patient privacy concerns. Tag a conversation "PHI Issue" → immediate approval chain with legal + compliance teams → resolution before lunch.

2. The Approval-Assignment Tango

New expense approval in ApproveThis? Zapier automatically assigns the related LocalMessages conversation to your accounts payable team. No more "Who's handling this?" Slack threads at 4:55 PM.

3. Phone Calls That Don't Fall Into the Void

Missed an important call in LocalMessages? The integration can:

- Create approval requests for callback prioritization
- Auto-route high-value call transcripts for review
- Tag conversations based on approval outcomes

Pro Tip: Set approval thresholds so $10K+ deals get auto-escalated, while routine requests get handled by junior staff.

Industry-Specific Wins

Retail Chains

Regional manager needs to approve a flash sale text blast? Approval workflows triggered by LocalMessages campaign tags ensure:

- Compliance with pricing guidelines
- Inventory checks before committing
- Legal review for promotional claims

Healthcare Providers

Patient texts about medication refills get:

- Auto-tagged based on content
- Routed for physician approval
- Pharmacy notifications upon sign-off
All while maintaining HIPAA-compliant audit trails.

Marketing Agencies

Client wants last-minute SMS campaign changes? The integration:

- Creates approval requests with change details
- Tags conversations by client/priority
- Sends reminders when clients ghost your requests
- Automates version tracking for those "I never approved that!" moments

Setting This Up Without Losing Your Mind

1. Connect both apps to Zapier (takes 3 minutes if you stop checking email)
2. Choose your trigger: New LocalMessages tag? Missed call? Approved request?
3. Map your fields: Which conversation details matter for approvals?
4. Set escalation rules: Because people take vacations, but deadlines don't

Pro move: Use ApproveThis's calculated fields to auto-approve routine requests below $500, while flagging exceptions for review.

Who Actually Benefits?

Customer Support Teams

Stop playing telephone with escalations. Tag → approve → resolve. Your CSAT scores will thank us.

Operations Managers

Finally prove that approval bottlenecks aren't your fault. Real-time dashboards show exactly where requests die.

Finance Departments

Auto-approve routine PO requests under threshold → focus on the big fish. All while maintaining an audit trail that would make your auditor blush.

The Not-So-Fine Print

Yes, you need Zapier (but you already knew that). No, approvers don't need LocalMessages logins. Yes, you can still use all of ApproveThis's features like vacation delegation and conditional routing.

Ready to Stop Being Ghosted By Your Own Processes?

This isn't about adding more software. It's about making the tools you already use (or should be using) actually talk to each other. Either keep pasting screenshots into approval emails, or:

Try ApproveThis Free or Book a 15-Minute Reality Check

P.S. If you need more convincing, check out OneLocal's documentation on message automation. We'll wait.

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Integrate with OneLocal LocalMessages Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for OneLocal LocalMessages

Suggested workflows (and their Zapier components) for OneLocal LocalMessages

Create approval requests for new conversation tags

When a conversation tag is added in OneLocal LocalMessages, this integration creates an approval request in ApproveThis to verify further actions. It helps ensure that conversation updates meet required approvals. *Note: Customize approval details as needed.*

Zapier Components

OneLocal LocalMessages Logo

Trigger

Conversation Tag Added

Triggers when a conversation tag is added to the conversation.

Action

Create Request

Creates a new request, probably with input from previous steps.

Assign conversations for new approval requests

When a new request is initiated in ApproveThis, this integration assigns the corresponding conversation to an employee in OneLocal LocalMessages. This streamlines follow-ups and ensures timely handling of approvals. *Note: Set assignment rules to match your workflow.*

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

OneLocal LocalMessages Logo

Action

Assign Conversation

Assign a conversation to an employee.

Create approval requests for incoming phone calls

When an incoming call is recorded in OneLocal LocalMessages, this automation creates an approval request in ApproveThis to verify call handling protocols. It simplifies the check process for critical communications. *Note: Adjust request criteria to suit call management needs.*

Zapier Components

OneLocal LocalMessages Logo

Trigger

Incoming Phone Call

Triggers when an incoming call is answered or missed.

Action

Create Request

Creates a new request, probably with input from previous steps.

Remove conversation tags after approval outcomes

After an approval decision is made in ApproveThis, this integration removes specific conversation tags in OneLocal LocalMessages. This helps maintain up-to-date conversation statuses based on approval results. *Note: Confirm tag parameters for accurate removal.*

Zapier Components

Trigger

A Request Is Approved/Denied

Triggers when a request is approved or denied.

OneLocal LocalMessages Logo

Action

Remove Conversation Tag

Remove a conversation tag from a conversation