Skip to content
Pathway Integration

ApproveThis manages your Pathway Integration approvals.

April 17, 2025

Integration Category: Crm

Two Platforms, One Powerful Solution

When Pathway's insurance workflow automation joins forces with ApproveThis' approval management system, businesses gain an unprecedented ability to handle complex processes without manual intervention. This integration through Zapier creates a closed-loop system where policy management, client onboarding, and compliance workflows automatically trigger approval processes - and vice versa.

Insurance agencies using Pathway for CRM and workflow management often hit roadblocks when processes require human decisions. ApproveThis removes these friction points by adding structured approval layers that maintain momentum while ensuring compliance. Together, they enable:

  • Auto-generated approval requests for new policies
  • Instant client creation upon request approval
  • Automated follow-ups based on decision outcomes

Core Capabilities Compared

Pathway excels at insurance-specific workflow automation with features like policy management, client lifecycle tracking, and marketing flow orchestration. However, its native approval capabilities are limited to basic status updates.

ApproveThis complements this gap with enterprise-grade approval features like multi-level signoffs, conditional routing, and automatic escalation paths. Crucially, it does this without requiring approvers to have Pathway licenses - a key advantage when working with external partners or clients.

Real-World Workflow Accelerators

1. Policy Approval Automation

When Pathway detects a new policy application, ApproveThis automatically:

  • Routes to underwriters based on coverage type
  • Escalates to managers if exceeding risk thresholds
  • Updates Pathway policy status upon decision

Business Impact: A Midwest P&C agency reduced policy approval times from 72 hours to 4 hours by auto-routing submissions to regional underwriters based on ZIP code. Approval thresholds automatically escalated high-value claims while approving standard policies instantly.

2. Client Onboarding Sync

ApproveThis triggers client creation in Pathway when brokers approve new accounts, ensuring:

  • Immediate entry into onboarding flows
  • Automatic policy document generation
  • CRM status updates for sales teams

Business Impact: A benefits brokerage eliminated duplicate data entry by connecting approval decisions directly to client records. Sales reps now see real-time approval statuses in Pathway dashboards during client check-ins.

3. Post-Approval Action Triggers

Approved requests in ApproveThis automatically trigger Pathway flows for:

  • Claims processing initiation
  • Renewal reminder scheduling
  • Cross-sell campaign enrollment

Business Impact: An employee benefits provider improved renewal rates by 22% using automated flow triggers that start renewal conversations 90 days before expiration dates.

Implementation Made Simple

Setting up the integration requires no technical expertise:

  1. Create Zapier accounts for both platforms
  2. Choose trigger events from either system
  3. Map data fields between applications
  4. Test with sample workflows

Most teams configure their first working integration in under 45 minutes using pre-built Zap templates. The true power comes from customizing approval logic to match your existing processes rather than adapting to software constraints.

Team-Specific Advantages

Underwriting Teams

ApproveThis' calculated fields automatically flag policies needing manual review based on custom formulas combining coverage amounts, risk factors, and client history. Vacation delegation ensures uninterrupted processing during peak seasons.

Sales Teams

Producers receive real-time approval status updates in Pathway without switching systems. Conditional approval routing means complex cases get escalated faster, reducing client wait times.

Customer Success

Automatic flow enrollment based on approval decisions ensures timely follow-ups. If a claim denial requires manual review, ApproveThis triggers personalized email updates through Pathway's communication tools.

Critical Differentiators

While other approval tools exist, ApproveThis uniquely enhances Pathway through:

  • License-Free Approvals: External partners approve directly via email without needing Pathway access
  • Dynamic Calculations: Auto-approve policies meeting predefined profitability metrics
  • Audit Trails: Full decision history attached to Pathway records

A regional carrier leveraged these features to implement DOI-compliant approval chains while allowing external MGAs to participate in decisions without compromising system security.

Getting Started

Begin with a single high-impact workflow:

  1. Identify a manual approval process slowing down operations
  2. Map current decision points and stakeholders
  3. Configure parallel automation in both systems

Most teams start with new business approvals or claims escalation workflows before expanding to complex scenarios like reinsurance treaty sign-offs.

Next Steps

Ready to transform your insurance workflows? Register for ApproveThis or explore Pathway's automation capabilities to start building your integrated solution. For personalized guidance, schedule a demo showing how combined approval-automation workflows could accelerate your specific operations.

Don't let manual processes constrain your growth - the right tools working in concert can turn approval bottlenecks into competitive advantages.

🥳

Integrate with Pathway Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

Learn More

Best Approval Workflows for Pathway

Suggested workflows (and their Zapier components) for Pathway

Create approval requests for new policies

When a new policy is created in Pathway, this automation creates an approval request in ApproveThis for review. This integration streamlines policy approval processes. *Note: Customize approval fields as needed.*

Zapier Components

Pathway Logo

Trigger

New Policy

Triggers when a new policy is created.

Action

Create Request

Creates a new request, probably with input from previous steps.

Create new clients for new approval requests

When a new approval request is initiated in ApproveThis, this integration creates new clients in Pathway. The automation streamlines client onboarding following approval workflows. *Note: Ensure client data mapping is correct.*

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

Pathway Logo

Action

Create New Client

Creates new client in our system

Add contacts to flow for approved requests

When an approval request is completed in ApproveThis, this integration adds the associated contact to a flow in Pathway. The automation ensures timely follow-up actions after decision-making. *Note: Check contact field mapping to avoid errors.*

Zapier Components

Trigger

A Request Is Approved/Denied

Triggers when a request is approved or denied.

Pathway Logo

Action

Add Contact to Flow

Adds Contact to the Flow