Two Platforms, One Powerful Solution
When Pathway's insurance workflow automation joins forces with ApproveThis' approval management system, businesses gain an unprecedented ability to handle complex processes without manual intervention. This integration through Zapier creates a closed-loop system where policy management, client onboarding, and compliance workflows automatically trigger approval processes - and vice versa.
Insurance agencies using Pathway for CRM and workflow management often hit roadblocks when processes require human decisions. ApproveThis removes these friction points by adding structured approval layers that maintain momentum while ensuring compliance. Together, they enable:
- Auto-generated approval requests for new policies
- Instant client creation upon request approval
- Automated follow-ups based on decision outcomes
Core Capabilities Compared
Pathway excels at insurance-specific workflow automation with features like policy management, client lifecycle tracking, and marketing flow orchestration. However, its native approval capabilities are limited to basic status updates.
ApproveThis complements this gap with enterprise-grade approval features like multi-level signoffs, conditional routing, and automatic escalation paths. Crucially, it does this without requiring approvers to have Pathway licenses - a key advantage when working with external partners or clients.
Real-World Workflow Accelerators
1. Policy Approval Automation
When Pathway detects a new policy application, ApproveThis automatically:
- Routes to underwriters based on coverage type
- Escalates to managers if exceeding risk thresholds
- Updates Pathway policy status upon decision
Business Impact: A Midwest P&C agency reduced policy approval times from 72 hours to 4 hours by auto-routing submissions to regional underwriters based on ZIP code. Approval thresholds automatically escalated high-value claims while approving standard policies instantly.
2. Client Onboarding Sync
ApproveThis triggers client creation in Pathway when brokers approve new accounts, ensuring:
- Immediate entry into onboarding flows
- Automatic policy document generation
- CRM status updates for sales teams
Business Impact: A benefits brokerage eliminated duplicate data entry by connecting approval decisions directly to client records. Sales reps now see real-time approval statuses in Pathway dashboards during client check-ins.
3. Post-Approval Action Triggers
Approved requests in ApproveThis automatically trigger Pathway flows for:
- Claims processing initiation
- Renewal reminder scheduling
- Cross-sell campaign enrollment
Business Impact: An employee benefits provider improved renewal rates by 22% using automated flow triggers that start renewal conversations 90 days before expiration dates.
Implementation Made Simple
Setting up the integration requires no technical expertise:
- Create Zapier accounts for both platforms
- Choose trigger events from either system
- Map data fields between applications
- Test with sample workflows
Most teams configure their first working integration in under 45 minutes using pre-built Zap templates. The true power comes from customizing approval logic to match your existing processes rather than adapting to software constraints.
Team-Specific Advantages
Underwriting Teams
ApproveThis' calculated fields automatically flag policies needing manual review based on custom formulas combining coverage amounts, risk factors, and client history. Vacation delegation ensures uninterrupted processing during peak seasons.
Sales Teams
Producers receive real-time approval status updates in Pathway without switching systems. Conditional approval routing means complex cases get escalated faster, reducing client wait times.
Customer Success
Automatic flow enrollment based on approval decisions ensures timely follow-ups. If a claim denial requires manual review, ApproveThis triggers personalized email updates through Pathway's communication tools.
Critical Differentiators
While other approval tools exist, ApproveThis uniquely enhances Pathway through:
- License-Free Approvals: External partners approve directly via email without needing Pathway access
- Dynamic Calculations: Auto-approve policies meeting predefined profitability metrics
- Audit Trails: Full decision history attached to Pathway records
A regional carrier leveraged these features to implement DOI-compliant approval chains while allowing external MGAs to participate in decisions without compromising system security.
Getting Started
Begin with a single high-impact workflow:
- Identify a manual approval process slowing down operations
- Map current decision points and stakeholders
- Configure parallel automation in both systems
Most teams start with new business approvals or claims escalation workflows before expanding to complex scenarios like reinsurance treaty sign-offs.
Next Steps
Ready to transform your insurance workflows? Register for ApproveThis or explore Pathway's automation capabilities to start building your integrated solution. For personalized guidance, schedule a demo showing how combined approval-automation workflows could accelerate your specific operations.
Don't let manual processes constrain your growth - the right tools working in concert can turn approval bottlenecks into competitive advantages.
Integrate with Pathway Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
Learn More
Best Approval Workflows for Pathway
Suggested workflows (and their Zapier components) for Pathway
Create approval requests for new policies
When a new policy is created in Pathway, this automation creates an approval request in ApproveThis for review. This integration streamlines policy approval processes. *Note: Customize approval fields as needed.*
Zapier Components

Trigger
New Policy
Triggers when a new policy is created.
Action
Create Request
Creates a new request, probably with input from previous steps.
Create new clients for new approval requests
When a new approval request is initiated in ApproveThis, this integration creates new clients in Pathway. The automation streamlines client onboarding following approval workflows. *Note: Ensure client data mapping is correct.*
Zapier Components
Trigger
New Request
Triggers when a new approval request workflow is initiated.

Action
Create New Client
Creates new client in our system
Add contacts to flow for approved requests
When an approval request is completed in ApproveThis, this integration adds the associated contact to a flow in Pathway. The automation ensures timely follow-up actions after decision-making. *Note: Check contact field mapping to avoid errors.*
Zapier Components
Trigger
A Request Is Approved/Denied
Triggers when a request is approved or denied.

Action
Add Contact to Flow
Adds Contact to the Flow
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