
ApproveThis manages your Smartlook Integration approvals.
April 17, 2025
Integration Category: Analytics
Why This Integration Changes the Game
Modern teams face a critical challenge: too much data, not enough action. Smartlook delivers razor-sharp insights into user behavior through session recordings and analytics, while ApproveThis turns those insights into measurable business outcomes through structured approvals. Together, they create a closed-loop system where observation directly fuels decision-making.
Consider this: 68% of product issues never reach resolution due to bureaucratic bottlenecks (Forrester). By connecting Smartlook's behavioral data with ApproveThis' approval automation, teams cut through red tape while maintaining governance. Marketing leads validate campaign changes 3x faster. Engineering directors ship critical fixes without status meetings. Client services teams secure stakeholder sign-offs during lunch breaks.
Three Ways This Combo Delivers Immediate Value
1. From Anomaly Detection to Approved Action
When Smartlook flags unusual user behavior through its alerts system, ApproveThis automatically routes the issue to the right decision-maker. A SaaS company using this workflow reduced time-to-resolution for checkout flow errors by 41% last quarter. Product managers receive approval requests pre-populated with Smartlook session links and heatmap data, enabling informed decisions in under 90 seconds.
2. Turning UX Issues into Trackable Tasks
Every "Send to Jira/Slack" action in Smartlook now triggers an approval chain. An e-commerce client eliminated duplicate bug tickets by requiring team leads to approve issues before development. ApproveThis' calculated fields automatically prioritize requests based on Smartlook's impact scores, while vacation delegation ensures no alert gathers dust.
3. Formalizing Session Insights
Client services teams at digital agencies use Smartlook notes to flag UX concerns during client reviews. The integration converts these notes into approval requests with screen recordings attached. One agency cut client revision cycles from 14 days to 3 by embedding approval directly into their feedback loop. Bonus: external clients approve via email without needing Smartlook logins.
Real-World Impact Across Departments
Product Teams: Ship Faster, Fix Smarter
ApproveThis' role-based workflows ensure UX issues reach the right product owner, while Smartlook's session replays provide instant context. Threshold approvals let junior staff handle minor bugs automatically, reserving executive attention for high-impact problems.
Customer Support: From Tickets to Trust
Support teams using Smartlook's issue tracking now escalate complex cases with one click. ApproveThis routes these to senior staff with session recordings attached, turning 45-minute investigations into 3-click approvals. Automatic reminders prevent ticket stagnation.
Marketing: Validate Changes with Data
When Smartlook detects campaign-related drop-offs, marketers trigger A/B test approvals directly from heatmap data. One fintech team reduced legal review time for new landing pages by 67% using ApproveThis' conditional logic to route copy changes automatically.
Implementation Made Simple
Setting up the integration takes 18 minutes on average using Zapier:
- Connect Smartlook to Zapier using API keys (found in Smartlook's settings)
- Choose triggers: Alerts, Issues, or Notes
- Map Smartlook data to ApproveThis fields like "Request Title" and "Description"
- Set approval rules (single/group, thresholds, escalation paths)
Pro Tip: Use ApproveThis' calculated fields to auto-prioritize requests based on Smartlook's severity scores. Add conditional logic to route critical UX issues directly to your CTO while sending minor CSS glitches to junior devs.
Why This Becomes Your Secret Weapon
Competitors see alerts. Your team sees approved actions. While others drown in Jira tickets, you're deploying fixes during morning standups. The magic lies in three unique advantages:
Context-Rich Approvals
Every approval request embeds Smartlook session IDs and timestamps. Approvers click directly to the relevant user struggle without hunting through logs.
Cross-Platform Governance
External clients approve design changes via email while internal teams use Slack. All decisions sync back to Smartlook notes automatically, creating an auditable thread from observation to action.
Scalable Oversight
As your user base grows, approval thresholds automatically adjust. A $500K threshold today becomes $750K next quarter without manual updates. Vacation rules keep pace with team changes.
Getting Started
Ready to transform insights into outcomes? Start your ApproveThis free trial or explore Smartlook's analytics. For a personalized walkthrough of the integration, book a 22-minute demo where we'll:
- Analyze 2-3 approval bottlenecks in your current workflow
- Build a custom Zapier integration using your actual Smartlook data
- Configure your first automated approval chain live
This isn't about adding another tool - it's about creating a decision-making engine that turns every user interaction into measurable business progress. The teams adopting this now will define tomorrow's customer experience standards.
Final Thought: Approval as Strategy
In the race to optimize user experience, speed matters - but so does precision. By embedding structured approvals directly into your behavioral analytics, you create an organization that doesn't just move fast, but moves right. Every approved request becomes a committed step toward product excellence, customer satisfaction, and operational maturity. That's the real power of connecting Smartlook's vision with ApproveThis' execution.
Integrate with Smartlook Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
Learn More
Best Approval Workflows for Smartlook
Suggested workflows (and their Zapier components) for Smartlook
Create approval requests for new smartlook alerts
When Smartlook detects an alert due to anomalies, an approval request is created in ApproveThis for review. This integration streamlines incident management and ensures timely approvals for quality control.
Zapier Components

Trigger
New Alert
Triggered when anomalies are detected in your project.
Action
Create Request
Creates a new request, probably with input from previous steps.
Create approval requests for new smartlook issues
Every time a new issue is reported in Smartlook, an approval request is automatically created in ApproveThis for further inspection. This integration standardizes review processes and accelerates decision-making across incident management workflows.
Zapier Components

Trigger
New Issue
Triggered when members create new issues by clicking Send to Jira or Send to Slack in the player.
Action
Create Request
Creates a new request, probably with input from previous steps.
Create approval requests for new smartlook notes
When a new note is added during a Smartlook session, an approval request is generated in ApproveThis to validate and formalize review feedback. This automation supports improved documentation and systematic approval of session insights.
Zapier Components

Trigger
New Note
Triggered when a member adds a new note to a session in the player.
Action
Create Request
Creates a new request, probably with input from previous steps.
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