ApproveThis manages your TrueReview Integration approvals.
April 17, 2025
Integration Category: Marketing Automation
When Bureaucracy Meets Feedback Loops
Letâs get real â approval processes are the traffic jams of modern business. Meanwhile, customer reviews are the nitro boosters for growth. What happens when you connect the two? You get teams that move faster than a marketing intern deleting a typo-filled tweet, and customer feedback that actually gets used instead of collecting dust in some spreadsheet.
ApproveThis (the approval workflow ninja) and TrueReview (the customer feedback wrangler) might seem like odd allies. But through Zapier, they become the ultimate tag team for mid-sized companies tired of chasing signatures and missing review opportunities. No more "Who approved this?" or "Did we ever ask that client for feedback?" moments.
Why This Combo Doesnât Suck
Most integrations just shuffle data between apps. This one actually fixes broken processes. TrueReview excels at getting customers to spill the tea about your business. ApproveThis makes sure the right people actually do something with that intel. Together via Zapier, they turn feedback into action without the usual corporate limbo.
Key benefit? Your approvers donât need to live in TrueReview (or even have a login). External partners can approve requests via email while your team manages reviews â no added software costs or training headaches.
Real Uses for Real Teams
Use Case 1: The Approval-Triggered Review Machine
Scenario: Marketing team launches new product â Needs legal approval for review requests â Approved? Auto-send TrueReview campaign.
How it works:
- Legal approves campaign language in ApproveThis
- Zapier triggers TrueReview to launch drip campaign
- Customers start reviewing while product is hot
Bonus: ApproveThisâ calculated fields auto-approve campaigns under $5K while flagging bigger spends for human review. No more bottlenecking $100 requests.
Use Case 2: The Compliance Two-Step
Scenario: Sales team wants to ask for reviews â Compliance needs to vet messaging â Approved contacts sync to TrueReview automatically.
What happens:
- New contact list hits ApproveThis
- Compliance team approves/vetoes entries via email
- Clean list appears in TrueReview ready for campaigns
Pro tip: Use approval thresholds to auto-approve contacts from your VIP client list. Save human eyes for new accounts.
Use Case 3: The Feedback Firestarter
Scenario: Customer support case gets resolved â Manager approves closure â TrueReview automatically requests feedback.
The magic:
Support manager approves case resolution in ApproveThis â Zapier triggers TrueReview to send review request â Customers complain (or praise) while experience is fresh.
Killer feature: ApproveThisâ vacation delegation means approvals never stall if someoneâs OOO. Reviews keep flowing even during summer Fridays.
Who Actually Benefits From This?
Marketing Teams
Stop guessing which review requests got approved last quarter. Now when you get that sweet, sweet approval on campaign copy, TrueReview automatically blasts it to your list. Plus, track approval times in ApproveThisâ dashboard to prove Legalâs slowing you down (with data, not whining).
Customer Success Managers
Auto-request reviews the moment an upsell gets approved. Use calculated fields to segment clients by deal size â $50K+ accounts get personal review requests, others get automated. All without ITâs help.
Operations Nerds
Build conditional workflows where:
Negative review comes in â ApproveThis routes to support lead â Approval required before offering discount â Approved? TrueReview sends make-good offer.
You just prevented a Yelp disaster and looked responsive doing it.
Setting This Up Without Losing Your Mind
Step 1: Create your Zap (takes 8 minutes if you focus)
Step 2: Pick trigger â usually âNew Requestâ in ApproveThis or âNew Contact Typeâ in TrueReview
Step 3: Map critical fields â approval type, dollar thresholds, review campaign IDs
Step 4: Test with small stuff first (like approving a $10 credit request)
Pro move: Use ApproveThisâ email approvals so external partners donât need logins. Your vendor can approve their own review quote via Gmail without touching your systems.
What Youâre Not Getting Elsewhere
Other tools make you choose between rigid approval chains and manual review management. This combo lets you:
- Auto-escalate high-value review requests (CEO gets tagged on enterprise client feedback)
- Create approval paths that mirror your actual hierarchy (regional managers approve local reviews first)
- Track review campaign approvals alongside budget sign-offs in one dashboard
Plus, ApproveThisâ audit trails mean you can actually prove who approved that typo-ridden Google review response. No more âMustâve been Steveâ finger-pointing.
Common âOh Crapâ Moments This Prevents
1. Sales offering unauthorized discounts in exchange for reviews
2. Marketing using unapproved messaging in feedback requests
3. Support closing cases without collecting vital feedback
4. Legal team sitting on review campaigns for weeks
5. Finance missing rogue review incentives blowing the budget
With ApproveThisâ thresholds and TrueReviewâs automation, these become âremember whenâ stories instead of weekly fires.
When Not to Use This
If your approval process is âthe founder forwards emails to their assistant,â maybe start smaller. Same if youâve got five total reviews. But for teams scaling past 50 employees with actual compliance needs? This is your playbook.
Time to Stop Approving Mediocrity
Your current process? Itâs like using a flip phone in a TikTok world. ApproveThis + TrueReview via Zapier is the equivalent of giving every team member a productivity jetpack â minus the rocket fuel smell.
Either keep doing approvals manually and hope no one notices the lag, or register for ApproveThis and connect your TrueReview account in under an hour. Your future self (and your annoyed customers) will know which choice you made.
Still need convincing? Book a demo and weâll show you how to cut approval times for review campaigns by 60% â using your actual workflows, not some generic sales pitch.
Integrate with TrueReview Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
Learn More
Best Approval Workflows for TrueReview
Suggested workflows (and their Zapier components) for TrueReview
Create approval requests for new contact types in ApproveThis
Save time managing new contact types by automating approval requests in ApproveThis. This integration ensures that each time a contact type is retrieved from TrueReview, an approval request is created, streamlining your workflow and enhancing decision-making. *Note: Ensure your ApproveThis account is set up to handle requests from TrueReview.*
Zapier Components
Trigger
Contact Type
Get all contact type
Action
Create Request
Creates a new request, probably with input from previous steps.
Create TrueReview contacts for new ApproveThis workflows
Efficiently add new contact data to TrueReview each time an approval request is initiated in ApproveThis. This automation facilitates seamless synchronization between your approval and review processes, expanding your potential customer engagement contacts.
Zapier Components
Trigger
New Request
Triggers when a new approval request workflow is initiated.
Action
Create Contact
Creates a Contact
Select drip campaigns upon ApproveThis completion
Streamline your review campaign setup by automatically selecting suitable drip campaigns in TrueReview when an approval request is finalized in ApproveThis. This automation simplifies the review process, ensuring timely and relevant communication. *Note: Ensure your campaign criteria are well-defined in TrueReview.*
Zapier Components
Trigger
Drip Campaign Set
Select the drip campaign to use
Action
A Request Is Approved/Denied
Triggers when a request is approved or denied.
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