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Yodel.io Phone System Integration

ApproveThis manages your Yodel.io Phone System Integration approvals.

April 17, 2025

Integration Category: Phone

Why Your Phone System Needs an Approval Wingman

Let's cut through the corporate fluff: approvals suck when they rely on chasing people through Slack, email, or worse - actual phone calls. Yodel.io handles the communication chaos. ApproveThis slaps structure on your decision-making. Together? They turn "Hey, can you approve this?!" into a process that doesn't make everyone hate their jobs.

What Happens When You Wire These Two Together

ApproveThis isn't just another checkbox tool. It's built for companies where decisions cost real money or create legal exposure. Yodel.io isn't your grandpa's PBX system. Throw them into Zapier, and you get workflows where phone interactions actually trigger business processes - not just voicemails that nobody listens to.

Three Teams That Stop Hating Mondays

1. Operations Teams: Kill the "Who Approved This?!" Wild Goose Chase

Picture this: A client calls your support line demanding expedited shipping. Yodel.io's voice bot qualifies the request while ApproveThis automatically routes it to the right manager based on order size. Approval happens via email (no login required for the client), shipping gets notified, and the ops team didn't have to play telephone tag.

ApproveThis features like vacation delegation mean that urgent request doesn't stall because someone's at the dentist. Approval thresholds auto-approve small discounts while escalating big asks - perfect for retail or logistics companies dealing with constant exceptions.

2. Sales Teams: Stop Losing Deals to Approval Delays

Your rep closes a upsell at 7 PM. Instead of waiting until morning for VP sign-off, Yodel.io tags the call as "Urgent Contract." ApproveThis pings the legal team's on-call approver via SMS (thanks to Zapier), gets the greenlight in 20 minutes, and the deal doesn't walk.

Here's the kicker: Approvers only need ApproveThis access, not your CRM or phone system. External counsels or freelance contractors can approve without you buying them expensive software seats.

3. Customer Support: Escalate Without the Public Meltdown

When a tagged support call in Yodel.io requires manager approval (think refunds over $500), ApproveThis routes it based on calculated fields - maybe even factoring in the customer's lifetime value. Approved? The system texts the customer. Denied? Their account gets notes so the next rep isn't blindsided.

Real-World Workflows That Don't Feel Like Robot Nonsense

"Why Is Accounting Calling Me?!" → Automated Invoice Approvals

A vendor calls about unpaid invoices. Yodel.io's voice bot confirms PO details, tags the call as "Payment Inquiry," and ApproveThis kicks off a three-way approval between AP, the project manager, and the vendor's updated contact info. No more "I left a voicemail" limbo.

Field Service Hell → Resolved in One Call

HVAC company dispatchers get a tagged emergency call. ApproveThis checks technician certifications and parts inventory in real-time using calculated fields. If overtime approval's needed, it routes to the right level without delaying the dispatch.

Setting This Up Without Losing Your Mind

Zapier's the glue here. You're not coding anything. Basic flow:

  1. Connect Yodel.io and ApproveThis to Zapier (10 minutes, tops)
  2. Pick a trigger (inbound call, SMS, tag added)
  3. Map call data to ApproveThis fields (keep it simple - caller ID → customer name, call duration → urgency score)

Pro tip: Start with one workflow, like SMS alerts for high-priority approvals. Scale after you see the time saved.

The Nerd Stuff You Actually Care About

ApproveThis doesn't just shuffle PDFs around. When combined with Yodel.io's call data:

  • Approval thresholds can factor in call history (e.g., auto-approve discounts for clients with 5+ support calls)
  • Calculated fields turn call duration or time of day into approval urgency scores
  • Real-time dashboards show which departments are bottlenecking phone-based requests

Who Should Steal This Setup Immediately?

If your business involves any of these:

  • Field services (HVAC, plumbing, etc.) where calls = immediate work orders
  • Sales teams closing deals via phone that need legal/compliance sign-off
  • Customer support handling escalations that require manager input

...then procrastinating on this integration is literally costing you money.

Bottom Line: This Isn't About Apps - It's About Accountability

ApproveThis + Yodel.io via Zapier isn't another tech stack checkbox. It's a way to prove that phone-based requests get handled fairly, quickly, and without favoritism. For companies between 50-5000 employees, that's the difference between scaling and chaos.

Next steps: Register for ApproveThis, open Zapier, and connect your Yodel.io phone system. Or schedule a demo if you want to see the nightmare-reduction in action first.

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Integrate with Yodel.io Phone System Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for Yodel.io Phone System

Suggested workflows (and their Zapier components) for Yodel.io Phone System

Send SMS for new ApproveThis requests

When a new approval request is initiated in ApproveThis, this integration sends an SMS notification through Yodel.io Phone System, ensuring timely awareness and response to approval workflows. *Note: Ensure your SMS recipients are correctly configured in Yodel.io.*

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

Yodel.io Phone System Logo

Action

Send Text Message

Sends SMS message.

Create approval requests for incoming calls

This integration creates an approval request in ApproveThis whenever an incoming call is detected in Yodel.io Phone System, streamlining the initiation of workflow approvals based on phone interactions. *Note: Customize request details to include relevant call information.*

Zapier Components

Yodel.io Phone System Logo

Trigger

Call Incoming

Triggers when a call is incoming.

Action

Create Request

Creates a new request, probably with input from previous steps.

Initiate approval upon call tagging

Start an ApproveThis approval workflow whenever a tag is added to a call in Yodel.io Phone System, allowing quick alignment with business processes needing oversight. *Note: Ensure call tags represent appropriate approval triggers.*

Zapier Components

Yodel.io Phone System Logo

Trigger

Tag Added to Call

Triggers when a call is tagged.

Action

Create Request

Creates a new request, probably with input from previous steps.

Update contacts on approval status change

When an ApproveThis request changes status (approved/denied), automate updates to contacts in Yodel.io Phone System to reflect their current relevance or action status in workflows. *Note: Contacts must be properly tagged for updates.*

Zapier Components

Trigger

A Request Is Approved/Denied

Triggers when a request is approved or denied.

Yodel.io Phone System Logo

Action

Create or Update Contact

Creates or updates a contact.