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M1 Integration

ApproveThis manages your M1 Integration approvals.

April 17, 2025

Integration Category: Phone

Why This Combo Works Like a Double Shot of Efficiency

Let's cut through the buzzwords: M1 handles your calls and leads. ApproveThis handles your decisions. Together through Zapier, they handle your bottlenecks. We're talking about turning phone tag into approval tags, transforming "I'll get back to you" into "It's already done."

M1's AI call tools catch every detail – new leads, client calls, urgent voice notes. ApproveThis takes those triggers and routes them through your company's decision-making spine. No more chasing down managers in Slack. No more spreadsheet approval trackers that everyone forgets to update. Just actual work getting actual approvals.

Where This Actually Matters (Real Examples, No Fluff)

1. Sales Teams Closing Deals Faster Than "Let Me Circle Back"

Picture this: Your AE finishes a call with a potential enterprise client. M1 transcribes it, flags key terms, and pings ApproveThis. Before the prospect's next breath, your legal team gets an approval request for custom contract terms. The kicker? Legal doesn't need M1 access – they just click approve/reject in their email. Deal moves forward 48 hours faster.

2. Agencies Stopping Scope Creep Before It Starts

Client calls requesting "just one small change" get auto-transcribed in M1. ApproveThis slaps that transcript into a change request workflow. Your PM gets notified, checks against SOW thresholds, and either auto-approves (under $500) or escalates. No more "But I thought we agreed on the call!" disputes.

3. Consultants Who Bill More Hours By Wasting Fewer

New lead comes through M1? ApproveThis instantly routes vetting to your intake committee. Calculated fields assess lead quality score based on call data. High-score leads auto-approve for proposal. Low-score leads get a polite decline template. You stop chasing bad fits and double down on winners.

Setting This Up Without IT Holding Your Hand

Three steps even your least techy manager can handle:

  1. Connect M1 and ApproveThis in Zapier (takes 2 minutes)
  2. Pick your trigger (new call/lead in M1 → new approval request)
  3. Map the key data points (call transcript → approval notes, lead details → custom fields)

Pro tip: Use ApproveThis' calculated fields to auto-flag high-priority requests. Example: If M1 detects "urgent" in call transcript → approval threshold drops from $5k to $1k.

Why Your Teams Will Actually Use This

For Sales Ops:

Stop playing telephone between AEs and legal. Approval groups let you require consensus from legal+finance in parallel, not sequentially. Deals move at the speed of your sales cycle, not your approval bureaucracy.

For Customer Success:

Client calls triggering feature requests? Route approvals to engineering with priority tiers based on M1's sentiment analysis. Vacation delegation means no waiting for that one VP who's always at conferences.

For Procurement:

Vendor negotiation calls get auto-logged in M1. ApproveThis compares quoted prices against your thresholds. Under budget? Auto-approve with PO generation. Over? Escalate with full call context attached.

The Quiet Perks You Didn't See Coming

Beyond the obvious time saves:

  • Approval Audits That Don't Suck: Every M1 call/note ties directly to ApproveThis decision trails. Compliance teams get hard evidence, not "I think we discussed..."
  • External Clients Stay in Their Lane: Clients approve project changes via email without getting M1 logins. They feel included, you keep control.

Making It Stick (Without the Cringe)

This isn't another "digital transformation" initiative. It's fixing specific pains:

For the Sales Director Tired of Escalations:

Implement approval thresholds based on deal size pulled from M1 call data. Deals under $10k auto-approve. Over? Required CRO sign-off. Your team knows the rules, you avoid constant pings.

For the Operations Manager Buried in Spreadsheets:

Replace manual approval logs with real-time dashboards. See which M1-generated requests are pending, approved, or stuck. Filter by team, dollar amount, or priority flag.

The Fine Print That Actually Matters

Yes, it works through Zapier. No, you don't need to pay for extra M1 seats for approvers. Yes, you can start with one workflow (try the M1 new lead → approval pipeline first). No, it won't magically fix broken processes – but it will expose where they're broken.

What This Isn't

Not replacing your CRM. Not an AI magic wand. It's a bridge between what people say (M1) and what your company needs to do (ApproveThis). The value isn't in the tech – it's in finally closing the gap between communication and action.

Next Steps That Don't Require a Meeting

If you've got M1 and approval delays, pick one friction point:

  1. Client change requests that blow up timelines
  2. Deals stuck in legal review
  3. Vendor approvals causing supply chain hiccups

Map how those currently flow. Then see where M1 data could trigger ApproveThis rules. If it clicks, get started or schedule a 15-minute reality check. No deck, no sales poetry – just show us the bottleneck, we'll show you the fix.

🥳

Integrate with M1 Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for M1

Suggested workflows (and their Zapier components) for M1

Create approval requests for completed calls in M1

Ensure every completed call gets the appropriate follow-up and approval decision. This integration automatically creates an approval request in ApproveThis whenever a call is finished in M1, ensuring swift decision-making and better call handling processes. *Note: Customize the approval flow according to the call details and nature of follow-up required.*

Zapier Components

M1 Logo

Trigger

New Call

Triggers when a call is finished and its transcription is done.

Action

Create Request

Creates a new request, probably with input from previous steps.

Initiate approval workflows for new M1 leads

Streamline your lead management by automating approval requests for every new lead interaction on M1. This integration captures each new lead and creates an approval request in ApproveThis, helping prioritize follow-ups and enhancing lead conversion rates. *Note: Tailor the request content to match the lead qualification process.*

Zapier Components

M1 Logo

Trigger

New Lead

Triggers when a new lead communicates with you or you communicate with a new lead.

Action

Create Request

Creates a new request, probably with input from previous steps.

Log voice notes for finalized approvals in ApproveThis

Ensure transparent communication post-approval by recording voice notes. This automation links finalized approvals from ApproveThis with new voice notes in M1, offering a clear documentation trail and easing follow-up actions. *Note: Consider adding a filter to ensure voice notes are relevant to the approval context.*

Zapier Components

Trigger

A Request Is Approved/Denied

Triggers when a request is approved or denied.

M1 Logo

Action

New Voice Note

Triggers when a new voice note is sent.