
ApproveThis manages your CaptainBook.io Integration approvals.
April 17, 2025
Integration Category: Scheduling
Why CaptainBook.io and ApproveThis Are Better Together
Let’s cut to the chase: if you’re using CaptainBook.io to manage bookings for tours or experiences, you already know how chaotic peak seasons get. Between last-minute changes, cancellations, and high-volume transactions, your team’s approval processes probably feel like trying to herd cats. That’s where ApproveThis comes in – it’s the missing piece that turns messy manual approvals into something that actually works.
When you connect CaptainBook.io to ApproveThis via Zapier, you’re not just automating clicks. You’re solving three real problems for travel businesses:
- Prevent financial leaks: Auto-flag bookings over $X for manager review before confirmation
- Stop update chaos: Require approvals for date changes or capacity overrides
- Kill spreadsheet tracking: See all pending approvals across departments in one dashboard
Here’s the kicker: approvers don’t need CaptainBook.io licenses. Your finance team can review refund requests without logging into yet another system. External partners get approval emails they can respond to in 2 clicks. It’s approval management that actually matches how real teams work.
5 Ways Travel Companies Are Using This Integration
1. Squashing Booking Errors Before They Happen
A river rafting company in Colorado uses ApproveThis to catch guide assignment conflicts. When CaptainBook.io gets a new booking, ApproveThis checks:
- Guide certifications match the trip difficulty
- No double-bookings for guides or equipment
- Minimum safety ratios maintained
Approvals route to different managers based on trip type. Result? Zero operational fires this peak season.
2. Controlling Refund Requests Without the Drama
A safari operator in Kenya auto-flags cancellations within 14 days of departure. ApproveThis:
- Checks if deposit is refundable per their policy
- Routes to legal if terms are disputed
- Auto-approves non-refundable cancellations with templated responses
Their finance team saved 11 hours/week previously spent digging through emails.
3. Onboarding High-Risk Customers Safely
For a scuba operator in Thailand, new customers booking advanced dives trigger:
- Certification document collection via ApproveThis
- Automatic expiration date checks
- Instructor review for any red flags
They reduced no-shows from uncertified divers by 83%.
4. Approving Upsells That Actually Work
A whale watching company in Iceland uses approval thresholds:
- Auto-approve add-ons under $50
- Require manager OK for premium packages
- Flag conflicting upsells (hotel + camping? Nope.)
Upsell revenue increased 22% without overwhelming staff.
5. Handling Vendor Payments Without the Paper Trail
When a transaction hits CaptainBook.io for a partner activity:
- ApproveThis verifies contract terms
- Calculates commission automatically
- Routes payment approval to accounting
They processed vendor payments 3x faster this quarter.
Setting This Up Without Losing Your Mind
Here’s the no-BS guide to connecting CaptainBook.io and ApproveThis:
Step 1: Zapier Does the Heavy Lifting
Create a Zap that triggers on CaptainBook.io events like:
- New booking
- Cancellation
- Customer profile update
Map critical data points to ApproveThis requests – booking dates, amounts, customer notes. Pro tip: Use ApproveThis’ calculated fields to auto-flag issues.
Step 2: Configure Your Approval Guardrails
In ApproveThis, set up:
- Approval thresholds (e.g., auto-approve changes under $100)
- Conditional routing (send high-risk bookings to senior staff)
- Escalation rules (no response in 12 hours? Bump it up)
Step 3: Make It Stick With Real Training
Run a 15-minute demo showing:
- How to approve/deny from email
- Where to find the approval dashboard
- What auto-escalation looks like
Most teams see full adoption in under a week.
Why This Isn’t Just Another “Integration”
Other approval tools make you choose between flexibility and control. ApproveThis gives both through features like:
Vacation Coverage That Actually Works
When approvers mark out-of-office in ApproveThis:
- Requests reroute instantly
- No “I thought you were covering me” emails
- Automatic catch-up summaries when they return
Audit Trails That Keep Legal Happy
Every approval decision in ApproveThis records:
- Who approved/rejected
- Time stamps
- Comments
Exportable for compliance reviews or customer disputes.
Dynamic Pricing Approvals
For companies using surge pricing:
- Auto-calculate acceptable rate changes
- Require manager approval beyond thresholds
- Push approved rates back to CaptainBook.io
Who Actually Benefits From This?
Operations Teams
Stop playing telephone between departments. Get instant visibility into:
- Pending guide assignments
- Equipment availability conflicts
- Maintenance schedule impacts
Finance Teams
Finally get control over:
- Refund approvals
- Vendor payouts
- Upsell commissions
Without needing to log into CaptainBook.io.
Customer Support
Resolve issues faster with:
- Auto-approved policy exceptions under $X
- Instant manager escalation paths
- Approval status visible in help desk tools
Ready to Stop Chasing Approvals?
Look – if you’re handling more than 50 bookings a month manually, you’re leaving money on the table. The ApproveThis and CaptainBook.io integration via Zapier takes about 20 minutes to set up. Seriously.
Book a 15-minute demo with our team, and we’ll show you:
- How to mirror your existing approval process in ApproveThis
- Real examples from other tour companies
- Exact ROI calculations for your business size
Or just start a free trial and connect your CaptainBook.io account yourself. Either way, you’ll wonder how you ever managed approvals in Gmail threads.
Integrate with CaptainBook.io Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
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Best Approval Workflows for CaptainBook.io
Suggested workflows (and their Zapier components) for CaptainBook.io
Create approval requests for new bookings
When a new booking is received in CaptainBook, an approval request is generated in ApproveThis to review booking details. This automation helps validate bookings efficiently and ensures quality control. *Note: Adjust the approval criteria in ApproveThis as needed.*
Zapier Components

Trigger
New Booking
Triggers when a booking is received.
Action
Create Request
Creates a new request, probably with input from previous steps.
Create approval requests for canceled bookings
When a booking is canceled in CaptainBook, an approval request is sent via ApproveThis to manage follow-up actions such as refunds or customer notifications. This integration ensures every cancellation is reviewed to maintain service quality. *Note: Customize the follow-up process in ApproveThis to suit your policies.*
Zapier Components

Trigger
Canceled Booking
Triggers when a booking is canceled.
Action
Create Request
Creates a new request, probably with input from previous steps.
Create approval requests for new customers
When a new customer is added in CaptainBook, an approval request is automatically created in ApproveThis for verifying eligibility or onboarding review. The automation streamlines customer evaluation and ensures compliance. *Note: Configure the approval workflow in ApproveThis to match your criteria.*
Zapier Components

Trigger
New Customer
Triggers when a customer is created in your workspace.
Action
Create Request
Creates a new request, probably with input from previous steps.
Create approval requests for new transactions
When a new transaction occurs in CaptainBook, an approval request is initiated in ApproveThis to review the financial details. This automation offers a controlled process to safeguard against errors and fraud. *Note: Verify transaction thresholds in ApproveThis for accurate approvals.*
Zapier Components

Trigger
New Transaction
Triggers when a new transaction is created.
Action
Create Request
Creates a new request, probably with input from previous steps.
Create approval requests for updated bookings
When a booking is updated in CaptainBook, an approval request is triggered in ApproveThis to review and validate the modifications before finalizing. This automated workflow minimizes errors and ensures booking integrity. *Note: Modify the approval settings in ApproveThis to reflect your update criteria.*
Zapier Components

Trigger
Updated Booking
Triggers when a booking is updated (e.g., confirmed reservations or modified bookings).
Action
Create Request
Creates a new request, probably with input from previous steps.
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