
ApproveThis manages your ChatArchitect.com Integration approvals.
April 17, 2025
Integration Category: Phone
When Slow Approvals Meet Instant Messaging
Let’s be real: nobody wants to explain to their CEO why a time-sensitive campaign got delayed because Susan in Legal missed an approval email buried under 200 unread messages. Yet this happens daily in companies using WhatsApp for urgent communication but relying on Stone Age approval processes. Enter the combo of ApproveThis and ChatArchitect.com – where instant messaging meets structured approvals, without forcing your team to juggle six different tools.
Why This Integration Doesn’t Suck
ChatArchitect handles WhatsApp messaging like a pro – sending/receiving texts, media, documents. ApproveThis cuts through approval bottlenecks with automated workflows. Together via Zapier? They turn chaotic message-based requests into trackable processes. Key perks:
- Turn incoming WhatsApp messages into formal approval requests in 2 clicks
- Auto-notify external partners via WhatsApp when their sign-off is needed
- Attach approval decisions directly to WhatsApp threads for audit trails
Bonus: Approvers only need ApproveThis access – no extra ChatArchitect licenses required. Perfect for agencies/client work.
Real-World Use Cases That Don’t Involve Pizza Orders
This isn’t about approving lunch orders. We’re talking actual business operations:
1. Marketing Teams: Kill Campaign Delays
Scenario: Your social team gets a WhatsApp message from a designer with new campaign assets. Normally, this triggers a 3-day email chain involving Legal, Compliance, and the CMO.
With the integration: WhatsApp asset → Auto-approved if under $5k budget → Escalates to CMO if over. Legal gets looped in only when compliance flags exist. Approval happens in WhatsApp via ApproveThis’ email-based system. Campaign launches same-day.
2. Procurement: Stop Playing CC Tag
A supplier sends a bulk order quote via WhatsApp. Your team needs 4 sign-offs across departments. Instead of forwarding PDFs and losing version control:
WhatsApp document → Auto-converts to ApproveThis request → Routes based on order value. Finance gets calculated fields showing budget impact. If approvers are OOO, delegation kicks in. Signed PO sent back via WhatsApp with one click.
3. Customer Support: Escalate Without the Headache
Frontline agents receive refund requests via WhatsApp. Over a certain amount? Auto-create approval tasks for managers. Approved? System sends pre-written update via WhatsApp. Denied? Triggers a support supervisor callback. All tracked in ApproveThis dashboards.
Technical Magic Without the Hogwarts Degree
Setting this up takes 15 minutes in Zapier. Seriously.
- Connect ChatArchitect and ApproveThis to your Zapier account
- Pick a trigger (e.g., "New WhatsApp Message" in ChatArchitect)
- Map key data to ApproveThis fields (amount, requester, due date)
- Test with a real message → Watch approvals flow
Pro tip: Use ApproveThis’ calculated fields to auto-flag high-risk requests. Example: If a WhatsApp quote exceeds department budget, route directly to CFO.
Why Your Finance Team Won’t Hate This
Approval thresholds are the unsung hero here. Set rules like:
- "Auto-approve shipping cost updates under $500"
- "Escalate contract changes to Legal if ‘NDA’ is mentioned"
Combined with WhatsApp’s media support, approvers get context without digging through emails. Received a contract PDF via chat? It’s embedded directly in the approval request.
For Teams That Work With Actual Humans
External partners don’t care about your internal tools. With email-based approvals:
A client gets a WhatsApp message → Clicks “Approve” in their email → Done. No logins. No “Can you resend that link?”. Audit trail stays intact.
Use Case: A vendor sends an inventory restock request via WhatsApp. Your warehouse manager approves via email → Auto-confirms via WhatsApp → Updates inventory systems. All while the vendor’s happily oblivious to your backend tools.
The “Oh Crap, Someone’s on Vacation” Fix
ApproveThis’ vacation delegation stops approvals from dying in someone’s inbox. If an approver’s OOO:
1. Auto-reassign to their deputy
2. Notify both parties via WhatsApp
3. Resume workflow without missing SLAs
Critical for industries like healthcare or logistics where delays = real consequences.
You’re Not Paying for Seat Licenses Your Mom Could Use
Unlike clunky ERPs, ApproveThis doesn’t charge per approver. Your external contractors/clients don’t need licenses. They approve via email or WhatsApp – you keep control. Example:
A franchisee submits a renovation proposal via WhatsApp. Corporate ops auto-routes it to Construction, Legal, and Finance. Each approves via their preferred method. Zero new logins for the franchisee.
When to Use This vs. Carrier Pigeon
This integration makes sense if:
- Your approval processes involve external partners/clients
- Teams use WhatsApp for urgent requests but lack structure
- You’ve had compliance issues due to lost chat approvals
It’s overkill if you’re just approving TPS reports internally.
Getting Started (Without the BS)
1. Sign up for ApproveThis – free trial available
2. Connect your WhatsApp via ChatArchitect
3. Build your first Zap in under 10 mins
Pro tip: Start with one workflow (e.g., marketing content approvals). Expand after the first win.
Bottom Line: Approval Sausage, Made Visible
Combining ApproveThis with ChatArchitect via Zapier turns WhatsApp from a black hole of unapproved requests into a tracked, auditable system. It’s not sexy, but neither are compliance fines or missed deadlines. For teams juggling external partners and urgent approvals, this is the difference between “Where’s that update?!” and “Already handled.”
Next step: Try ApproveThis free for 14 days – no CC required. Or book a 10-minute demo to see how it works with your WhatsApp flows.
Integrate with ChatArchitect.com Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
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Best Approval Workflows for ChatArchitect.com
Suggested workflows (and their Zapier components) for ChatArchitect.com
Create approval request for new chat messages
This integration creates a new approval request in ApproveThis for every new chat message received in ChatArchitect, ensuring timely review and decision-making. *Note: Tailor your approval workflow in ApproveThis for best results.*
Zapier Components

Trigger
Watch New Messages
Triggers when a new message is received: text, image, audio, video, document.
Action
Create Request
Creates a new request, probably with input from previous steps.
Send text for new approval requests
This integration sends a chat text through ChatArchitect every time a new approval request is initiated in ApproveThis, ensuring immediate notifications and streamlined communication. *Note: Configure message templates in ChatArchitect for consistency.*
Zapier Components
Trigger
New Request
Triggers when a new approval request workflow is initiated.

Action
Send a Text
Send a text message to WhatsApp
Create approval request for new message events
This automation creates an approval request in ApproveThis for each new message event detected in ChatArchitect, converting important events into actionable tasks. *Note: Adjust event filters as needed for targeted approvals.*
Zapier Components

Trigger
Watch New Message Events
Triggers when a new message event is received: enqueued, failed, read, sent, delivered.
Action
Create Request
Creates a new request, probably with input from previous steps.
Send document for completed approval requests
This integration sends a document via ChatArchitect when an approval request is completed in ApproveThis, ensuring documentation follows every decision efficiently. *Note: Include necessary document details in the ChatArchitect action setup.*
Zapier Components
Trigger
A Request Is Approved/Denied
Triggers when a request is approved or denied.

Action
Send a Document
Action to send a document
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