
ApproveThis manages your SMS Mobile API Integration approvals.
April 17, 2025
Integration Category: Phone
Why Your Team Needs This Integration (And What You’re Missing Without It)
Let’s cut to the chase: approvals suck when they’re stuck in email threads, Slack chaos, or worse – actual paper forms. ApproveThis fixes that by putting structure where there’s usually clutter. SMS Mobile API? It texts like your most organized employee, but without the coffee breaks. Together through Zapier, they turn messy approval chains into something that actually works at the speed of business.
Here’s the deal: 68% of employees waste 3+ hours weekly chasing approvals (we didn’t make that up – it’s from the Department of Common Sense). This combo stops that by letting teams approve via SMS/WhatsApp while keeping everything tracked in ApproveThis. No extra logins for approvers. No missed messages. Just decisions happening where people already are – their phones.
Who Wins with This Integration?
Operations teams: Stop playing carrier pigeon between departments. Automate approval requests for purchase orders, inventory updates, or facility work orders – with SMS confirmations when things get signed off.
Marketing squads: Launch campaigns faster by routing copy approvals via WhatsApp to legal, then auto-send finalized SMS blasts to customers. No more “Did you see my email?” follow-ups.
HR departments: Send offer letters via SMS after approvals, get hiring manager sign-offs via text, and auto-notify candidates through WhatsApp – all while keeping compliance trails in ApproveThis.
4 Real-World Use Cases (That Don’t Sound Like BS)
1. Kill Campaign Approval Delays
Marketing teams using SMS blasts know this pain: Legal needs to approve every message, but they’re never in Slack. With this integration:
- New SMS campaign draft ➔ Auto-create ApproveThis request
- Legal gets WhatsApp alert with message preview + approve/deny link
- Once approved ➔ SMS sends immediately to customer list
Bonus: ApproveThis’ calculated fields auto-flag messages over character limits before they even reach legal.
2. Field Service Requests That Don’t Get Lost
HVAC companies, repair services, anyone with dispatchers – this one’s gold. When a customer texts your line:
- SMS Mobile API receives “AC broken” message
- ApproveThis auto-creates job ticket with urgency score
- Dispatch manager approves via text ➔ Customer gets ETA via SMS
Approval thresholds mean small jobs get auto-approved, while major repairs alert managers via WhatsApp.
3. HR Offer Letters That Don’t Ghost Candidates
Ever lose a hire because your offer letter sat in someone’s inbox? Here’s the fix:
Comp team approves salary ➔ Hiring manager gets WhatsApp prompt to review ➔ Once greenlit, candidate receives offer via SMS with e-sign link. All approvals tracked for compliance without slowing down the process.
4. Vendor Payments That Don’t Require Mind Reading
AP teams: When invoices hit your system via SMS (yes, vendors still do that), ApproveThis can:
- Extract amount/vendor ID using calculated fields
- Route for approvals via SMS if over budget
- Auto-send payment confirmation texts to vendors
No more “Did you get my invoice?” calls. Approval groups ensure both accounting and project leads sign off in sequence.
Setup Guide for People Who Hate Manuals
Step 1: Sign up for ApproveThis (14-day trial, no CC required)
Step 2: Connect both apps in Zapier – here’s Zapier’s guide
Step 3: Pick your triggers:
- From SMS Mobile API: New SMS sent/received
- From ApproveThis: New request or approval decision
Pro tip: Use ApproveThis’ conditional logic to only text approvers after business hours if urgent.
Why This Isn’t Just Another “Integration”
ApproveThis brings three things most approval tools miss:
1. License-free approvers: Clients or contractors can approve via SMS/email without needing a paid seat. They just click a link.
2. Vacation safeguards: If your CFO is offline, ApproveThis auto-routes high-dollar approvals to their deputy via WhatsApp.
3. Audit trails that don’t lie: Every approval/rejection is logged with timestamps, comments, and which SMS number approved it.
Teams That Should Care (And Why)
Customer Support
Escalate refund requests over $500 via SMS approval ➔ Auto-notify customers via text when approved. No more ticket ping-pong.
Sales Ops
Deal discounts over 20% require VP approval ➔ Send approval prompts via WhatsApp ➔ Once approved, CRM updates and customer gets SMS confirmation.
IT Security
New device access requests via SMS ➔ Auto-check against security policies ➔ Route exceptions to CISO via text with breach risk scores.
“But Wait, What If…”
Q: Our approvers hate new apps.
A: They approve via SMS/WhatsApp/email. Zero logins.
Q: We need multi-country approvals.
A: ApproveThis handles 50+ languages, SMS Mobile API sends local numbers. No carrier fees.
Q: What about compliance?
A: Full audit trails, SOC2 compliance, and encrypted SMS logs. Better than your current Post-it system.
Ready to Stop Chasing Approvals?
If you’ve got 15 minutes and a Zapier account, you can set this up before your next coffee break. Start a free trial of ApproveThis, connect your SMS Mobile API account, and automate your first approval flow. Or book a demo to see how other teams cut approval times by 60%.
P.S. Your approvers will thank you. Or at least stop ghosting your emails.
Integrate with SMS Mobile API Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
Learn More
Best Approval Workflows for SMS Mobile API
Suggested workflows (and their Zapier components) for SMS Mobile API
Create approval requests for new SMS messages
Receive new SMS events and automatically create approval requests. This integration triggers when a new SMS is sent to streamline your approval workflow for message validations. *Note: Ensure you configure the SMS data mapping properly.*
Zapier Components

Trigger
SMS Sent
Triggers when a new SMS has been sent.
Action
Create Request
Creates a new request, probably with input from previous steps.
Send WhatsApp notifications for new approval requests
Receive new approval requests and notify team members via WhatsApp. This integration triggers when a new approval request is initiated, enabling prompt messaging for decision alerts. *Note: You may need to adjust the WhatsApp message contents based on approval details.*
Zapier Components
Trigger
New Request
Triggers when a new approval request workflow is initiated.

Action
Send WhatsApp
Send a WhatsApp to a recipient.
Create approval requests for received SMS messages
Automatically create approval requests when an SMS is received. This integration allows you to evaluate incoming messages quickly by creating structured approval workflows, reducing manual effort. *Note: Verify that SMS content meets approval criteria before processing.*
Zapier Components

Trigger
SMS Received
Triggers when an SMS has been received.
Action
Create Request
Creates a new request, probably with input from previous steps.
Send SMS notifications for completed approval workflows
When an approval request is completed, automatically send SMS notifications to stakeholders. This integration leverages completed approval data to promptly inform team members of decision outcomes. *Note: Customize your SMS message to include relevant approval details.*
Zapier Components
Trigger
A Request Is Approved/Denied
Triggers when a request is approved or denied.

Action
Send SMS
Sends an SMS to a recipient.
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