Why ApproveThis + Backform = Smarter Workflows
When contact forms meet approval automation, businesses unlock a new level of operational efficiency. Backform simplifies website form management, while ApproveThis turns those submissions into actionable workflows. Together, they create a seamless bridge between customer interactions and internal decision-making – no more lost requests or approval bottlenecks.
Consider this: 68% of employees waste up to 3 hours weekly chasing approvals (McKinsey). By connecting Backform's form data directly to ApproveThis' approval engine through Zapier, companies reduce manual handoffs and accelerate response times. Marketing teams get faster client content approvals. Procurement departments automatically route purchase requests. Support teams escalate critical issues without email chains.
Key Benefits Across Teams
For Customer-Facing Teams
Agency leads using Backform for client requests can auto-create approval tickets in ApproveThis. When a new project inquiry hits the website, approvers receive email notifications with calculated ROI estimates using ApproveThis' dynamic fields. No need for clients to log into your internal systems – they approve directly via email.
For Operations & Procurement
Manufacturers receiving part orders through Backform can set approval thresholds. Requests under $5k auto-approve via ApproveThis' rules, while larger orders route to department heads. Vacation delegation ensures sign-offs continue uninterrupted during holidays.
For Cross-Functional Collaboration
Approval groups in ApproveThis enable consensus-building for complex requests. When Backform captures an RFP submission, ApproveThis can sequentially route it to legal, finance, and executive teams – all while keeping the requester updated through real-time tracking.
Real-World Use Cases
Accelerated Client Onboarding
A financial services firm uses Backform for new account applications. Each submission triggers an ApproveThis workflow that routes KYC documents to compliance officers while calculating risk scores through integrated fields. Approval time dropped from 72 to 8 hours.
Dynamic Pricing Approvals
An eCommerce company connects Backform's custom quote requests to ApproveThis. Sales reps propose discounts that auto-route to managers only when exceeding 15% – with real-time margin calculations preventing revenue leaks.
Emergency Maintenance Requests
Property managers using Backform for tenant issues auto-escalate urgent requests via ApproveThis. Water leak submissions immediately notify on-call technicians, while non-urgent items follow standard approval chains.
Technical Integration Made Simple
Setting up the Backform-ApproveThis connection through Zapier takes under 15 minutes:
- Create Zapier triggers for Backform's "New Message" event
- Map form fields to ApproveThis' custom request templates
- Set approval rules (thresholds, groups, escalation paths)
- Test with sample submissions
Critical advantage: Approvers only need email access – no Backform licenses required. External partners and clients can participate in workflows without added software costs.
Advanced Features in Action
ApproveThis' calculated fields transform raw form data into decision-ready insights. When Backform captures a travel request, ApproveThis can automatically:
- Compare dates against project timelines
- Calculate total trip costs
- Flag policy violations
Approval thresholds then auto-approve compliant requests under $2k, while routing others to managers. This combination reduces approval workloads by 40% according to internal benchmarks.
Industry-Specific Applications
Healthcare: Patient Intake Forms
Clinics using Backform for new patient registrations can route insurance approvals through ApproveThis. Sensitive data stays secure while automating prior authorization workflows between providers and payers.
Education: Field Trip Requests
Schools receive parent permissions via Backform, then automatically route high-risk trips through principal approval in ApproveThis. Real-time dashboards show pending requests across grades.
Nonprofits: Donation Approvals
Major gift offers submitted through Backform trigger compliance checks in ApproveThis. Board members vote sequentially with deadline reminders, maintaining donor relationships through transparent processes.
Optimizing Team Performance
ApproveThis' analytics reveal where approvals stall. Marketing teams discovered 22% of campaign requests delayed in legal review – they adjusted workflows to parallel-route creative and contract approvals. The result? 35% faster campaign launches.
For HR teams, Backform-to-ApproveThis flows manage:
- Recruitment: Candidate screening approvals
- Offboarding: Exit interview triggers
- Compliance: Policy update sign-offs
Getting Started
Implementation best practices:
- Audit existing form submissions needing approvals
- Define escalation paths and fallback approvers
- Build parallel approval tracks for complex requests
Start with high-volume, low-risk workflows like content approvals before tackling mission-critical processes. ApproveThis' sandbox environment lets teams test integrations safely.
The Future of Form-Driven Workflows
As AI transforms data processing, ApproveThis+Backform prepares businesses for smart automation. Upcoming features include predictive approval routing based on historical patterns and automated follow-ups using approval analytics.
The integration already helps enterprises achieve:
- 83% reduction in approval cycle times
- 67% decrease in process-related errors
- 91% improvement in audit compliance
Next Steps
Ready to transform form submissions into action? Start your ApproveThis trial or book a custom demo to see Backform integration live. For technical details, visit Backform's integration hub.
Implementation tip: Use ApproveThis' Zapier templates for Backform to launch your first workflow in under an hour. Most teams achieve ROI within 14 days through reduced processing costs and faster decision cycles.
Integrate with Backform Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
Learn More
Best Approval Workflows for Backform
Suggested workflows (and their Zapier components) for Backform
Create approval requests for new Backform messages
When a new message arrives in Backform, create an approval request in ApproveThis to streamline decision-making and ensure that important communications are reviewed. This integration automates your approval workflow process. *Note: Ensure the data fields are mapped correctly between Backform and ApproveThis.*
Zapier Components

Trigger
New Message
Triggers when a new message is received.
Action
Create Request
Creates a new request, probably with input from previous steps.
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