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Freshsales Classic Integration

ApproveThis manages your Freshsales Classic Integration approvals.

April 17, 2025

Integration Category: Crm

Let’s talk about something that happens in every company between 50 and 5000 employees: approval purgatory. You’ve got sales teams juggling Freshsales Classic deals, ops teams buried in spreadsheets, and finance folks forwarding email chains that start with “Per my last message…” It’s a mess. That’s why pairing ApproveThis with Freshsales Classic via Zapier isn’t just convenient – it’s a straight-up productivity hack for companies tired of chasing yes/no decisions across eight different tools.

Why This Combo Works (Besides Saving Your Sanity)

Freshsales Classic keeps your sales pipeline moving. ApproveThis keeps decisions from getting stuck. Together, they turn “Hey, can we…” into “Done.” Without the back-and-forth. Here’s the kicker: ApproveThis approvers don’t need Freshsales licenses. External partners, clients, or that VP who refuses to learn new software? They approve via email while your CRM auto-updates. No logins, no training, no excuses.

Real Workflows for Teams Who Hate Busywork

We’re not here for vague “increase efficiency” claims. Let’s break down exactly how this integration kills specific headaches:

Use Case 1: Lead Approval Without the Sales-Jitsu

The problem: New lead comes into Freshsales. Sales rep needs manager approval to offer custom pricing. Cue Slack pings, missed emails, and deals dying in limbo.

The fix: Zapier triggers an ApproveThis request when Freshsales gets a new lead. Approval thresholds auto-approve standard discounts, but escalate big asks to directors. Approved? Freshsales auto-updates the lead record. Denied? Sales gets notified without five status meetings.

Who this saves: Marketing agencies approving client proposals, manufacturers handling distributor pricing requests, SaaS companies with tiered demo access.

Use Case 2: Deal Creation That Doesn’t Require a PhD in CRM Navigation

The problem: Your team finally gets that contract approved… and now someone has to manually recreate the whole thing in Freshsales. Twice. Because typos.

The fix: When ApproveThis greenlights a request (client contract, project scope, procurement order), Zapier auto-generates a Freshsales deal with all approved terms. Calculated fields in ApproveThis ensure discount limits, delivery dates, or budget caps actually make sense before hitting your CRM.

Who this saves: Service businesses scaling client onboarding, product teams launching new SKUs, procurement departments managing vendor contracts.

Use Case 3: Contact Validation That Doesn’t Annoy Everyone

The problem: New contacts get dumped into Freshsales. Sales development reps waste first calls verifying basic info because nobody checked if the lead’s title was current.

The fix: Auto-create ApproveThis requests for new Freshsales contacts requiring validation. Use approval groups to route questions to the right internal team (e.g., “Is this IT director’s info current?” goes to your tech account manager). Approvers get one-click options right in their email.

Who this saves: Enterprise sales teams, partner-driven businesses, companies with high-value/low-volume client pipelines.

Setup That Takes Less Time Than Your Daily Standup

If you’ve used Zapier before, this is stupid simple. If not, here’s the TL;DR:

  1. Connect Freshsales Classic and ApproveThis in Zapier (takes 2 minutes – here’s the Zapier link)
  2. Pick your trigger (e.g., “New Lead in Freshsales”)
  3. Map the fields you need in ApproveThis (deal size, contact info, custom notes)
  4. Set approval rules (who needs to sign off, thresholds, deadlines)

Pro tip: Use ApproveThis’ vacation delegation so approvals don’t stall when someone’s OOO. No more “Sorry, I was at the dentist” delays.

Why This Isn’t Just Another Integration

Most CRM approvals either:

  • Happen in email (losing all context)
  • Require everyone to live inside Freshsales ($$$ for licenses)
  • Use clunky native tools that require IT help to change

ApproveThis dodges those bullets by:

  • Keeping approval logic separate from your CRM data (good for audits)
  • Letting external approvers use email (they’ll actually respond)
  • Allowing ops teams to tweak workflows without bugging developers

Teams That Should Care (And Why)

Sales Leaders: Stop losing deals because approval delays make you look amateur hour. Custom pricing gets handled before the prospect cools off.

Operations: Approval thresholds mean you’re only looped in when actual exceptions happen. No more approving every $50 discount.

Finance: All approvals feed into Freshsales deals, so your forecasts aren’t fiction. Plus, audit trails that don’t require digging through Outlook.

Customer Success: Client-specific contract terms auto-sync to Freshsales, so no one promises something that wasn’t approved.

The Bottom Line

You bought Freshsales Classic to keep sales moving, not to create more bureaucratic speed bumps. ApproveThis removes the “Can someone please…” friction without turning your CRM into a Frankenstein monster of custom fields and half-baked approval plugins.

This isn’t about doing approvals faster. It’s about doing them invisibly – so your team spends time on work that actually needs human brains, not chasing rubber stamps.

Next Steps

If you’re ready to stop being the approval bottleneck:

Register for ApproveThis (free trial covers basic workflows)

Or schedule a 15-minute demo to see how approval thresholds and CRM sync work for your specific use case.

P.S. If you’re still forwarding emails for approvals, we’re not judging. But your competitors probably are.

🥳

Integrate with Freshsales Classic Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for Freshsales Classic

Suggested workflows (and their Zapier components) for Freshsales Classic

Create approval requests for new Freshsales Classic leads in ApproveThis

Streamline your lead approval process by automatically creating a new approval request when a lead is added in Freshsales Classic. Stay efficient and ensure leads are quickly assessed with necessary approvals for follow-up.

Zapier Components

Freshsales Classic Logo

Trigger

New Lead

Triggers when a new lead is created.

Action

Create Request

Creates a new request, probably with input from previous steps.

Create Freshsales Classic accounts for new ApproveThis requests

When a new approval request is initiated in ApproveThis, automatically create a corresponding account in Freshsales Classic to ensure data is promptly updated and actions are aligned with approvals.

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

Freshsales Classic Logo

Action

Create Account

Creates a new account.

Create Freshsales Classic deals for approved ApproveThis requests

Automate deal creation in Freshsales Classic once an approval request is granted in ApproveThis, ensuring your CRM aligns with approved business opportunities efficiently.

Zapier Components

Trigger

A Request Is Approved/Denied

Triggers when a request is approved or denied.

Freshsales Classic Logo

Action

Create Deal

Creates a new deal.

Initiate ApproveThis requests for new Freshsales Classic contacts

Automatically create an approval request in ApproveThis for every new contact in Freshsales Classic, allowing faster validation of contact information and potential engagement workflows.

Zapier Components

Freshsales Classic Logo

Trigger

New Contact

Triggers when a new contact is created.

Action

Create Request

Creates a new request, probably with input from previous steps.