ApproveThis manages your Commented Integration approvals.

Why Combine ApproveThis with Commented?

Modern teams need solutions that bridge the gap between collecting feedback and making decisions. Commented excels at gathering contextual comments directly on digital projects – from website designs to mobile apps – while ApproveThis brings structure to how teams review and approve those inputs. Together, they create a closed-loop system where feedback triggers actionable workflows, ensuring nothing falls through the cracks.

This integration solves a critical problem: the delay between receiving stakeholder input and taking measurable action. Marketing teams can approve user-generated content faster, product managers can prioritize feature requests systematically, and legal teams can maintain compliance by reviewing sensitive comments before publication. The Zapier-powered connection means these processes work automatically, saving hours of manual coordination between platforms.

Key Integration Benefits

When connecting Commented to ApproveThis through Zapier, teams gain three strategic advantages:

• Context-Preserving Approvals: Every approval request in ApproveThis automatically includes the original comment from Commented, complete with screenshots or code references
• Cross-Team Coordination: External clients or department leads can approve/reject feedback without needing access to Commented itself

For example, a web development agency using Commented to collect client feedback can automatically route complex change requests through ApproveThis. The system checks if the requested modification exceeds the project's scope (using approval thresholds) and either auto-approves minor tweaks or escalates major changes to senior staff. All while keeping the client in the loop via email-based approvals.

Real-World Use Cases

1. Regulated Content Moderation

Healthcare companies using Commented to gather patient portal feedback require strict compliance reviews. By setting up a Zap that creates ApproveThis requests for new comments containing medical terminology, compliance officers receive automated tasks with:

• Original comment text
• Page URL where feedback was left
• User role permissions (via Commented's metadata)

ApproveThis' calculated fields can flag high-risk phrases, while vacation delegation ensures backups review time-sensitive content if primary approvers are unavailable.

2. Agile Feature Prioritization

SaaS teams leveraging Commented for user feedback on beta features can automate prioritization workflows. When users submit enhancement requests via Commented:

1. Zapier creates an ApproveThis request with voting capabilities
2. Product leads receive Slack notifications with embedded approval links
3. Approved ideas auto-populate in project management tools like Jira

The approval group feature lets product managers require consensus from engineering, UX, and support teams before committing to roadmap changes.

3. Client-Driven Revisions

Marketing agencies using Commented for website reviews can eliminate email chains by connecting client feedback to structured approvals. When clients annotate designs in Commented:

• ApproveThis creates tasks with due dates matching project milestones
• Automatic reminders ensure no missed deadlines
• All revisions are logged against the original comment thread

This maintains version control while giving clients a simple email interface to approve iterations.

Implementation Guide

Setting up the integration requires 15 minutes in Zapier:

1. Create a Zap with Commented's "New Comment" trigger
2. Filter comments based on project tags or content types (optional)
3. Map key Commented fields to ApproveThis' request form
4. Set approval rules (sequential vs parallel, thresholds)
5. Test with live comments

Critical configuration tips:

• Use Commented's project tagging to route different comment types to separate approval workflows
• Enable ApproveThis' calculated fields to auto-flag comments exceeding character limits or containing restricted phrases
• Configure email approval templates to include direct links back to the original Commented thread

Team-Specific Advantages

Marketing Teams

Accelerate campaign launches by tying Commented feedback on landing pages to approval workflows. Social media managers can approve user-generated content submissions directly from email, with automatic posting to CMS platforms upon approval.

Product Teams

Maintain a clean feature backlog by requiring stakeholder approvals before adding new requests from Commented. Use approval thresholds to auto-approve popular suggestions with 50+ upvotes.

Customer Support

Convert critical feedback from Commented into prioritized tickets. Support leads can approve escalation requests that automatically create high-priority Zendesk tickets with SLA timers.

Legal & Compliance

Automate review cycles for comments containing regulated terminology. Legal teams receive consolidated daily digests of pending approvals with context from Commented.

Beyond Basic Approvals

ApproveThis adds enterprise-grade control to Commented's feedback management through:

• Conditional Routing: Route design-related comments to creative directors, technical feedback to engineering leads
• Audit Trails: Maintain immutable records of who approved specific comments for compliance reporting
• Multi-Language Support: Present approval interfaces in approvers' native languages

A European e-commerce company implemented this integration to manage multilingual feedback across 12 country sites. Commented collects localized user input, while ApproveThis routes approvals to regional managers with translated request forms. Approval rates improved 40% by eliminating language barriers in the review process.

Getting Started

To implement this integration:

1. Sign up for ApproveThis (14-day free trial)
2. Connect your Commented account via Zapier
3. Clone pre-built templates for common use cases

For complex implementations involving calculated fields or multi-stage approvals, request a personalized demo to see how ApproveThis handles your specific compliance requirements or hierarchical approval chains.

Final Considerations

While the integration solves most approval-related challenges, remember:

• Maintain clear documentation on what types of comments require approvals
• Use Commented's moderation tools to filter spam before it hits approval workflows
• Review approval metrics monthly to identify process bottlenecks

Companies using both platforms report 68% faster feedback resolution times and 90% reduction in approval-related emails. By treating feedback management and approval workflows as connected processes rather than separate tasks, teams can significantly accelerate project cycles while maintaining rigorous oversight.