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Freshsales Suite Integration

ApproveThis manages your Freshsales Suite Integration approvals.

April 17, 2025

Integration Category: Crm

When Bureaucracy Meets CRM Chaos

Let's be real – sales teams move fast, and approval processes exist to slow them down. Freshsales Suite gives you the tools to track leads and close deals, but when every contract revision or discount request needs five sign-offs? That's where deals go to die in spreadsheet purgatory.

ApproveThis cuts through the red tape without letting things turn into the Wild West. We automate approval routing so your sales team can focus on selling, your finance team can prevent $50k oopsie discounts, and nobody has to play email detective to find out why Q4's big deal is stuck in limbo.

Why This Combo Doesn't Just Look Good on Paper

Freshsales tells you when a deal changes. ApproveThis tells you who needs to greenlight it. Together through Zapier, they handle the administrative heavy lifting so humans can do actual work:

  • No more license tax: Approvers get decisions via email – they don't need Freshsales logins. Perfect for getting quick sign-offs from external partners or execs who think CRM stands for "Can't Remember Much"
  • Escalation protocols that actually work: Auto-route approvals based on deal size, client tier, or whatever rules your finance team dreams up at 2AM
  • Audit trails that don't lie: Every approval decision automatically logs notes in Freshsales, so you're covered when the compliance people come knocking

Real-World Uses That Don't Require a PhD in Zapier

1. Preventing "Oops, I Approved That?" Moments

The Problem: Sales rep offers 40% discount to a client who's 3 months behind on payments. Finance approves because the CRM doesn't show the red flags.

The Fix: Zapier triggers an ApproveThis workflow whenever a deal amount changes by more than 15%. Approval request automatically includes:

  • Client payment history pulled from Freshsales
  • Automatic approval routing to the regional manager if discount exceeds 20%
  • Real-time calculations showing margin impact

Who Cares: Manufacturing companies dealing with complex distributor pricing. Stops $250k "typos" without requiring VP involvement on every small deal.

2. Killing the "Who Approved This Lead?" Game

The Problem: Marketing blasts 50k emails to a purchased contact list. Turns out it's 90% invalid addresses. Cue the spam complaints.

The Fix: Any contact list addition in Freshsales triggers an approval request checking:

- Source verification (did we buy this list or grow it organically?)
- Compliance checkboxes for GDPR/CCPA
- Auto-reject if >30% of sample emails bounce

Who Cares: Marketing agencies managing multiple client accounts. Lets junior staff build lists without letting them accidentally bankrupt the company with compliance fines.

3. Escaping Update Purgatory

The Problem: Deal gets approved, but the CRM still shows old pricing. Sales ops has to manually update 15 fields. Every. Single. Time.

The Fix: When ApproveThis finalizes a deal approval, Zapier automatically:

- Updates Freshsales deal stage
- Locks editable fields
- Posts timestamped approval note
- Triggers contract generation

Who Cares: SaaS companies with complex subscription tiers. Eliminates month-end scrambling when the sales pipeline doesn't match finance's numbers.

Setting This Up Without Losing Your Mind

1. Pick Your Pain Point: Start with one process that currently involves 3+ approval emails daily
2. Map the Zap: Freshsales trigger (new deal, contact, etc.) → ApproveThis action (create request with deal details)
3. Add Your Business Rules: Approval thresholds, required signers, automatic escalations
4. Test Drive: Use a real but low-risk deal – like your office snack budget approval
5. Scale Ruthlessly: Once it works for deals, apply the same logic to procurement, content approvals, etc.

Why Your CFO Will Pretend to Hate This (But Actually Love It)

ApproveThis isn't just about speed – it's about control. When every exception request automatically includes:

- Historical context from Freshsales
- Real-time margin calculations
- Mandatory approval chains for high-risk moves

...suddenly finance isn't the department that says "no." They're the ones who enabled the sales team to move fast without breaking things.

Bottom Line for Teams Who Hate Meetings About Meetings

Freshsales tells you what's happening. ApproveThis tells you what needs to happen next. Combined via Zapier, they turn approval bottlenecks into automated handoffs.

For sales teams: Less chasing, more closing
For operations: No more herding cats via Slack
For executives: Actual visibility without micromanaging

Ready to Stop Being a Human Routing Bot?

If your approval process involves more steps than assembling IKEA furniture, it's time to automate. Get started with ApproveThis and connect it to Freshsales in under an hour. Or schedule a demo to see how other teams ditched the approval anxiety.

P.S. If you're still manually forwarding approval emails, your future self will absolutely hate you. Just saying.

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Integrate with Freshsales Suite Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for Freshsales Suite

Suggested workflows (and their Zapier components) for Freshsales Suite

Create ApproveThis requests for new contacts in Freshsales

Manage new contacts efficiently by creating approval requests for each in ApproveThis. This automation handles the creation of requests for your approval workflow every time a new contact is added to Freshsales Suite. *Note: Ensure the needed details are formatted correctly for ApproveThis request creation.*

Zapier Components

Freshsales Suite Logo

Trigger

New Contact

Triggers when a new contact is created and retrieves 1,000 records in a single polling.

Action

Create Request

Creates a new request, probably with input from previous steps.

Generate approval requests for updated deals in ApproveThis

Simplify your sales process by generating an approval request automatically each time a deal is updated in Freshsales Suite. This ensures every deal modification goes through a standardized approval workflow in ApproveThis.

Zapier Components

Freshsales Suite Logo

Trigger

Deal Updated

Triggers when a deal is updated and retrieves 1,000 records in a single polling.

Action

Create Request

Creates a new request, probably with input from previous steps.

Update Freshsales deals for completed approvals in ApproveThis

Automatically update deals in Freshsales Suite once approval statuses are finalized in ApproveThis, ensuring your CRM reflects the most current and authorized deal information without manual input.

Zapier Components

Trigger

A Request Is Approved/Denied

Triggers when a request is approved or denied.

Freshsales Suite Logo

Action

Update Deal

Update an existing deal.

Add notes to Freshsales contacts for new approval requests in ApproveThis

Enhance communication by appending notes to relevant Freshsales contacts every time a new approval request is initiated in ApproveThis, ensuring your team is aligned on pending decisions.

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

Freshsales Suite Logo

Action

Add Note to Contact

Adds a note to a contact.

Create approval requests for new contacts added to lists in Freshsales

Efficiently manage additions to your contact lists by initiating an approval process in ApproveThis for every new contact added to the list in Freshsales Suite. *Note: Ensure contact data meets approval criteria.*

Zapier Components

Freshsales Suite Logo

Trigger

Contacts Added to a List

Triggers when a contact is added to a list. This feature is available exclusively in the Freshsales suite and Freshmarketer, capable of retrieving 1,000 records in a single polling.

Action

Create Request

Creates a new request, probably with input from previous steps.