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CloudBlue Connect Integration

ApproveThis manages your CloudBlue Connect Integration approvals.

April 17, 2025

Integration Category: Ecommerce

When Supply Chain Meets Approval Chain

Let’s get real: approval bottlenecks are where productivity goes to die. For companies using CloudBlue Connect to manage complex supply chains, billing, and customer cases, adding ApproveThis via Zapier is like installing a turbocharger on your decision-making engine. We’re talking about turning “Where’s that approval?” into “Already handled” without hiring a single coordinator.

Why This Combo Works (No Corporate Jargon Here)

CloudBlue Connect handles the heavy lifting of product distribution, subscription management, and vendor relationships. ApproveThis does one thing exceptionally well: making sure the right people say “yes” or “no” fast. Together through Zapier, they create closed-loop automation where approvals trigger actions and vice versa – no more spreadsheet trackers or Slack-channel archaeology to find missing signatures.

The Nuts & Bolts

ApproveThis brings three killer features to CloudBlue users:

  • Email approvals – approvers don’t need logins to CloudBlue or ApproveThis
  • Threshold rules – auto-approve small billing changes, escalate big ones
  • Delegation – no approval black holes when someone’s OOO

Real-World Use Cases That Actually Matter

1. Billing Requests That Don’t Require a PhD in Follow-Ups

The Problem: Finance teams waste hours chasing approvals for prorated credits or custom contract terms. By the time everyone signs off, the customer’s already annoyed.

The Fix: New billing request in CloudBlue → Auto-create ApproveThis workflow with amount thresholds. Example: A $500 credit gets auto-approved by the system, $5k goes to the CFO, $50k triggers a board-level review. MSPs and SaaS companies use this to resolve billing disputes 68% faster.

2. Asset Approvals That Don’t Kill Deals

The Problem: Sales reps promise custom configurations that ops hasn’t approved. Cue internal blame games and delayed shipments.

The Fix: When CloudBlue detects a non-standard asset request, ApproveThis pings product, legal, and logistics teams in parallel. Consensus reached → auto-confirm in CloudBlue. Distributors using this see 22% fewer order fulfillment errors.

3. Case Escalations That Actually Work

The Problem: Support agents create urgent CloudBlue cases for contract exceptions… then play phone tag with managers.

The Fix: High-priority cases auto-generate ApproveThis requests with SLA countdowns. If not approved in 4 hours, escalate to director-level. One IT vendor reduced case resolution time from 3 days to 6 hours using this.

Setting This Up Without Losing Your Mind

Zapier’s the glue here. Basic flow:

  1. Connect CloudBlue and ApproveThis to Zapier (15 minutes max)
  2. Pick triggers: New billing request, asset change, or case in CloudBlue
  3. Map critical fields (amounts, IDs, contact info) to ApproveThis
  4. Set up approval rules and escalation paths in ApproveThis
  5. Test with a $0.01 billing request to confirm it works

Pro tip: Use ApproveThis’ calculated fields to auto-flag requests that need extra scrutiny. Example: If billing request amount > 15% of customer’s LTV, require VP approval.

Who Actually Benefits (Beyond The Obvious)

Finance Teams

Stop being the approval police. Set thresholds so only exceptions hit your team’s radar. Auto-archive approved requests directly back into CloudBlue for auditing.

Channel Managers

Resellers waiting on special pricing approvals? Give partners a direct ApproveThis link that feeds into CloudBlue – no more backchannel emails.

Support Leads

Ever approved a case exception only to find ops already closed the ticket? Approval decisions now update CloudBlue cases in real time with resolution notes.

The Elephant in the Room: External Approvals

Here’s where most ERPs fail. Need a client’s PO sign-off before fulfilling their CloudBlue order? ApproveThis sends email approvals to external stakeholders that feed back into CloudBlue – no guest logins or added licenses. Law firms love this for getting client signatures on SLA amendments.

No, This Isn’t “Set It and Forget It” (But Close)

Maintenance is minimal, but do these quarterly:

  • Update approval groups when people change roles
  • Adjust thresholds based on new contract tiers
  • Add seasonal approvers during peak periods

Why This Beats Native Tools

CloudBlue’s built-in approvals work for simple OKs. ApproveThis adds:

Conditional logic: Route based on product type, region, or customer tier
Compliance trails: Every decision timestamped with reason notes
Cross-system sync: Approvals update multiple CloudBlue objects simultaneously

Getting Started Without the Sales Pitch

Best path:

  1. Register for ApproveThis (free 14-day trial)
  2. Pick one high-friction approval process – billing disputes work well
  3. Use Zapier to build a single automation flow
  4. Run it parallel to existing process for a week
  5. Kill the manual process once you’ve saved 10+ hours

Bottom Line for Grown-Up Companies

If you’re managing 100+ CloudBlue transactions monthly with approvals scattered across emails, spreadsheets, and carrier pigeons, this integration pays for itself in days. It’s not about cutting costs – it’s about eliminating the hidden tax of broken processes.

Next step: Book a 15-minute demo showing how CompanyX (similar to yours) automated 73% of their CloudBlue approvals. No “platform overview” nonsense – just real workflows.

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Integrate with CloudBlue Connect Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for CloudBlue Connect

Suggested workflows (and their Zapier components) for CloudBlue Connect

Create approval requests for new billing requests

When a new billing request is detected in CloudBlue Connect, create an approval request in ApproveThis. This automation helps streamline decision-making by routing billing requests for structured approval. *Note: Ensure billing details map correctly to approval request fields.*

Zapier Components

CloudBlue Connect Logo

Trigger

New Billing Request

Triggers when a new billing request appears on the billing queue using polling to CloudBlue Connect.

Action

Create Request

Creates a new request, probably with input from previous steps.

Approve asset requests based on approval decisions

When an approval request is received in ApproveThis, automatically approve the corresponding asset request in CloudBlue Connect. This integration helps ensure that decision workflows are efficiently communicated between systems. *Note: Confirm that asset identifiers are correctly mapped between the services.*

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

CloudBlue Connect Logo

Action

Approve Asset Request

Vendors can use this action to approve a concrete request that is in status pending.

Create approval requests for new helpdesk cases

When a new helpdesk case is created in CloudBlue Connect, automatically generate an approval request in ApproveThis to validate case details and expedite resolution. This automated integration improves communication and streamlines case management. *Note: Verify required fields are transferred between systems.*

Zapier Components

CloudBlue Connect Logo

Trigger

New Case

Triggers when a new helpdesk case appears on the case queue using polling to CloudBlue Connect.

Action

Create Request

Creates a new request, probably with input from previous steps.