
ApproveThis manages your PipeOne.me Integration approvals.
April 17, 2025
Integration Category: Customer Support
When CRM Meets Approval Authority
Let’s cut through the noise: Your team uses PipeOne.me to manage customer conversations across SMS, WhatsApp, and web chat. But every time someone needs to approve a discount request, refund authorization, or special order, you’re stuck playing CC: tag in email threads or worse – waiting for Gary from accounting to finish his lunch break.
ApproveThis acts like a turbo button for PipeOne.me. We add structured approvals to your messaging workflows without requiring your approvers to learn new software. Think of it as giving your team veto power directly in the tools they already use.
Why This Combo Works (When Others Don’t)
Most CRMs handle conversations. ApproveThis handles decisions. Together, they create closed-loop processes where:
- Customer messages trigger approval workflows automatically
- Approval decisions flow back into PipeOne.me conversations
The magic? Approvers don’t need PipeOne.me licenses. Your external vendors can approve purchase orders via email while your sales team tracks everything in PipeOne.me. No more “I didn’t see the update” excuses.
Real-World Use Cases That Actually Matter
1. Customer Support That Doesn’t Make People Wait
Picture this: A premium customer texts your PipeOne.me number requesting an expedited shipping upgrade. Your support rep doesn’t need to beg their manager for approval in Slack. The moment the message hits PipeOne.me:
- ApproveThis auto-creates an approval request
- Finance gets a email/SMS with shipping cost impact
- Upon approval, PipeOne.me automatically notifies the customer
Who this helps: Retail companies processing 500+ weekly upgrade requests. Cut approval latency from hours to 8 minutes.
2. Sales Teams That Close Instead of Chase
Your AE gets a WhatsApp message asking for a custom contract addendum. Instead of hunting down legal:
- PipeOne.me flags messages containing “contract”
- ApproveThis routes to legal with calculated risk scores
- Once signed off, sales receives auto-generated compliance docs
Real math: Medical device companies using this combo reduced contract review cycles by 40%.
The Hidden Perks You’ll Actually Use
Beyond the basics, these features make the integration stick:
Approval Thresholds: Automatically approve small discount requests (under 5%) while flagging bigger asks. PipeOne.me conversations update instantly based on these rules.
Vacation Delegation: Your head of procurement takes a cruise? Approvals auto-reassign so supplier requests don’t pile up.
Calculated Fields: Automatically flag high-risk requests based on customer lifetime value pulled from PipeOne.me data.
Department-Specific Wins
Customer Support Teams
Reduce escalations by letting front-line agents approve common requests (up to $50 credits, basic returns). PipeOne.me chat history stays attached to each ApproveThis request for audit trails.
Procurement & Logistics
Suppiders message delivery changes via PipeOne.me? Require warehouse manager approval before updating shipment schedules. All comms stay logged against the original PO.
Sales Operations
Auto-approve standard NDAs under $500k deal size. Anything larger gets legal eyes without reps leaving PipeOne.me conversations.
Setting This Up Without Losing Your Mind
Connect in 15 minutes using Zapier:
- Create Zapier triggers for PipeOne.me message types needing approvals
- Map PipeOne.me customer data to ApproveThis request templates
- Set approval rules (who approves what + escalation paths)
Pro tip: Use ApproveThis’ calculated fields to auto-score request urgency based on PipeOne.me customer tier.
The Quiet Advantage Everyone Misses
Most approval tools require approvers to log into yet another portal. With ApproveThis:
- External partners approve via email
- Execs approve via SMS
- Your team tracks everything in PipeOne.me
No added licenses. No user training. Just faster decisions.
When to Think Twice
This integration isn’t magic fairy dust. It works best for companies where:
- 50+ monthly approvals happen across teams
- Compliance requires documented approval chains
- Customer-facing teams need real-time decision authority
Ready to Stop Being a Human Routing Bot?
If you’re using PipeOne.me but still handling approvals through email/Slack/desperate hallway chases – we need to talk. ApproveThis adds structure without bureaucracy.
Get your free account or schedule a 12-minute demo to see live examples using actual PipeOne.me data.
P.S. If you mention this article during your demo request, we’ll show you how to build custom approval logic for VIP customers using PipeOne.me tags. No sales jargon – just useful workflows.
Integrate with PipeOne.me Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
Learn More
Best Approval Workflows for PipeOne.me
Suggested workflows (and their Zapier components) for PipeOne.me
Create approval request for new messages
When a contact sends a message in PipeOne.me, this integration initiates an approval request in ApproveThis to ensure critical communications are properly reviewed. It automates the approval process so decisions can be made quickly and accurately.
Zapier Components

Trigger
New Message
Triggers when the contact sends a message.
Action
Create Request
Creates a new request, probably with input from previous steps.
Send SMS message for new approval requests
When a new approval request is initiated in ApproveThis, this automation sends an SMS message via PipeOne.me to notify your team in real time. *Note: Configure SMS recipients in PipeOne.me action settings.*
Zapier Components
Trigger
New Request
Triggers when a new approval request workflow is initiated.

Action
Send a SMS Message
Send a SMS message to a defined contact using Pipeone.
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