
ApproveThis manages your Keep In Touch Integration approvals.
April 17, 2025
Integration Category: Crm
Two Tools, One Goal: Better Decisions Faster
Construction firms and sales teams face a common challenge: moving deals forward while keeping everyone accountable. Keep In Touch helps builders manage leads and customer relationships, but when approvals get stuck in email chains or missed notifications, deals stall. That's where ApproveThis changes the game.
By connecting Keep In Touch to ApproveThis through Zapier, teams create an automated bridge between customer data and decision-makers. This integration turns manual follow-ups into structured processes – without requiring approvers to log into multiple systems.
Why This Integration Works
Keep In Touch excels at tracking leads and automating client communications. ApproveThis adds a critical layer: controlled decision-making with audit trails. Together, they help builders:
- Reduce errors in client onboarding
- Prevent deals from getting stuck in limbo
- Maintain compliance with approval records
For example, when a sales rep enters a new custom home proposal in Keep In Touch, ApproveThis can automatically route it to the project manager for budget approval, then to the legal team for contract review – all while keeping the CRM updated.
Real-World Use Cases for Builders
1. Client Onboarding with Built-In Checks
Custom home builders often need multiple sign-offs before taking on new clients. With this integration:
- New Keep In Touch contacts trigger approval requests
- Sales managers review client requirements
- Approved clients automatically move to "Active" status
A residential developer used this workflow to cut client onboarding time from 3 days to 4 hours by eliminating back-and-forth emails between sales and estimating teams.
2. Deal Approval Escalations
When deals exceed certain thresholds, automatic escalation prevents bottlenecks:
- Deals over $500K trigger executive review
- Approvers get email notifications with one-click decisions
- Approved deals update Keep In Touch with next steps
A commercial contractor reduced delayed bids by 62% after implementing approval thresholds that automatically escalate time-sensitive proposals.
Key Features That Make It Work
ApproveThis brings specific capabilities that enhance Keep In Touch:
Email-Based Approvals: Project managers can review and approve requests directly from their inbox without logging into another system – critical for teams constantly on job sites.
Vacation Delegation: When an estimator goes on leave, approval responsibilities automatically shift to their backup, keeping deals moving.
Calculated Fields: Automatically flag deals that require additional reviews based on project size, materials cost, or timeline constraints.
Setup Guide: 3 Steps to Automation
Connecting the systems takes under 15 minutes:
- Create Your Zapier Connection: Log into Zapier and choose "Make a Zap"
- Set Up the Trigger: Select Keep In Touch as the trigger app (e.g., "New Deal Added")
- Add ApproveThis Action: Map relevant deal fields to an approval request template
Pro Tip: Use ApproveThis' calculated fields to auto-populate approval criteria like "Total Project Value" or "Required Permits."
Team-Specific Benefits
For Sales Teams
Reduce follow-up time by 40% with automatic approval status updates in Keep In Touch. When a proposal gets approved, the CRM automatically schedules next steps instead of waiting for manual updates.
For Project Managers
Maintain control without micromanaging. Approval thresholds ensure you only review deals that need your attention, while routine approvals get handled automatically.
For Executives
Get real-time visibility into deal flow with ApproveThis' dashboard. See how many high-value proposals are pending approval and where bottlenecks occur.
Why This Integration Beats Manual Processes
A recent case study shows the impact:
A roofing company using both platforms reduced their contract approval time from 11 days to 2 days. Key improvements:
- No more lost approval requests in email
- Automatic reminders for overdue decisions
- CRM updates synced instantly after approval
Their sales director noted: "We now close deals faster because everyone knows exactly when and how to approve contracts."
Getting Started
To implement these workflows:
- Create an ApproveThis account (free trial available)
- Connect your Keep In Touch CRM
- Build your first Zap in under 10 minutes
For complex approval chains, request a custom demo to see how conditional logic and approval groups can match your existing processes.
Final Tip: Start Simple
Begin with one high-impact workflow – like new client approvals – before expanding to other use cases. This lets teams adapt gradually while delivering quick wins.
Ready to stop chasing approvals? Start your free trial or schedule a personalized demo to see how approval automation works with your Keep In Touch setup.
Integrate with Keep In Touch Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
Learn More
Best Approval Workflows for Keep In Touch
Suggested workflows (and their Zapier components) for Keep In Touch
Create request for new contact approvals
When a new contact is added in Keep In Touch, this integration creates an approval request in ApproveThis to verify the contact information. It streamlines contact verification workflows. *Note: Adjust approval criteria as necessary.*
Zapier Components

Trigger
New Contact
Triggers when a new Contact is created.
Action
Create Request
Creates a new request, probably with input from previous steps.
Create contact for new request approvals
When a new approval request is initiated in ApproveThis, this automation creates a contact in Keep In Touch to capture details for follow-up. It accelerates the registration of approved leads. *Note: Ensure required fields match across systems.*
Zapier Components
Trigger
New Request
Triggers when a new approval request workflow is initiated.

Action
Create Contact
Adds a contact to the database.
Create request for new deal approvals
When a new deal is added in Keep In Touch, this integration creates an approval request in ApproveThis to validate deal details. It ensures that deal approvals are tracked for operational accountability. *Note: Customize approval steps as needed.*
Zapier Components

Trigger
New Deal
Adds a deal to the database via an http form post. A successful post will return a success message and the dealid for the new contact.
Action
Create Request
Creates a new request, probably with input from previous steps.
Update contact upon approval decision
When an approval request in ApproveThis is completed, this integration updates contact details in Keep In Touch to reflect the decision, ensuring records are current and accurate. It streamlines follow-up actions based on approval outcomes. *Note: Map decision status to contact fields appropriately.*
Zapier Components
Trigger
A Request Is Approved/Denied
Triggers when a request is approved or denied.

Action
Update Contact
Update a contact in the database via an http form post.
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