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counter.app Integration

ApproveThis manages your counter.app Integration approvals.

April 17, 2025

Integration Category: Dashboards

When Approval Workflows Meet Operational Data

Hostels face unique operational challenges - managing high-volume reservations, tracking transient customers, and handling frequent financial transactions. counter.app provides the pulse of your daily operations through its customer and transaction monitoring. ApproveThis adds strategic control through automated approval workflows. Together through Zapier, they create closed-loop automation where operational data triggers decisive actions.

Consider this scenario: A new customer books a 30-bed group reservation through your website. counter.app detects the transaction, then ApproveThis automatically routes approval requests to both your revenue manager (for pricing validation) and head of operations (for capacity check). The entire process completes before the customer finishes their checkout page refresh.

Strategic Advantages for Hospitality Businesses

This integration solves three critical challenges in hostel management:

  • Speed-to-approval for time-sensitive opportunities
  • Audit-ready documentation of operational decisions

For multi-location operators, ApproveThis adds layer of financial control missing from counter.app's dashboard-centric approach. Approval thresholds prevent junior staff from accidentally approving transactions beyond their authority level, while vacation delegation ensures decision-making continuity across time zones.

Four Operational Use Cases Transformed

1. Group Booking Authorization

When counter.app detects a new reservation exceeding 10 beds, ApproveThis initiates a parallel approval chain:

Front Desk → Operations Manager → General Manager

The Porto Surf Hostel reduced booking response times by 68% using this workflow, automatically escalating requests when managers didn't respond within 2 hours.

2. High-Value Transaction Reviews

Any transaction exceeding €500 triggers immediate CFO review through ApproveThis' threshold rules. Approvers receive embedded transaction context from counter.app, including customer history and payment method trends.

3. Customer Onboarding Compliance

New customer sign-ups from high-risk regions automatically route to your security team. ApproveThis' calculated fields assess risk scores based on counter.app's customer metadata, triggering additional KYC checks when needed.

4. Multi-Stage Capital Approvals

When counter.app detects repeated equipment maintenance transactions, ApproveThis initiates a purchase request workflow. The maintenance log from counter.app becomes part of the approval package, helping managers decide between repair or replace options.

Implementation Guide for Non-Technical Teams

Setting up the integration requires 15 minutes in Zapier. Create a new Zap with counter.app as the trigger source. Select your trigger event (new reservation, transaction, etc.), then map relevant data points to ApproveThis' request fields. Test with live data by creating a test reservation in counter.app, then monitor how ApproveThis routes the approval.

Pro Tip: Use ApproveThis' calculated fields to auto-populate decision criteria. For example, set a "Revenue per Bed" field that divides reservation total by bed count, triggering manager approval when below your minimum rate.

Cross-Functional Benefits

Operations Teams

Frontline staff gain clarity through automated escalation paths. When a receptionist submits a VIP upgrade request via counter.app, they receive real-time ApproveThis updates in their existing tools - no need to check multiple systems.

Finance Departments

Controllers maintain spending discipline without micromanaging. ApproveThis enforces approval matrices directly tied to counter.app's transaction values, while vacation delegation prevents billing delays during holiday periods.

Management Oversight

General managers access consolidated reporting through ApproveThis' dashboard, showing approval cycle times against counter.app's operational metrics. Spot bottlenecks when reservation approvals lag behind booking velocity.

Critical Differentiation

Unlike native counter.app features or manual processes, this integration provides:

  • External approver access without additional counter.app licenses
  • Conditional approval paths based on live transaction data

A Barcelona hostel chain uses this to involve external investors in high-value decisions. Investors receive email approvals with summarized data from counter.app, clicking approve without needing system access.

Getting Started

Begin with your highest-volume approval scenario. For most hostels, this means new reservation approvals. Configure a simple workflow in ApproveThis matching your current manual process, then gradually introduce conditional rules and escalations.

ApproveThis requires no long-term commitment - their free tier supports up to 100 monthly approvals. Pair this with counter.app's native tracking to trial the integration risk-free during your next booking surge.

Ready to eliminate approval delays? Register for ApproveThis or schedule a custom demo showing how your counter.app data can drive faster decisions.

Optimization Tips from Early Adopters

1. Mirror Physical Processes Digitally
Lisbon Surf Hostage reduced training time by replicating their paper approval matrix in ApproveThis - same approvers, same thresholds, just automated routing.

2. Leverage Email Approvals for External Partners
Maintenance vendors receive counter.app work orders via ApproveThis email, approving extensions or additional costs directly from their inbox.

3. Use Calculated Fields for Dynamic Decisions
One hostel auto-calculates group discount percentages based on seasonal demand data from counter.app, requiring manager approval only when exceeding 25% off.

Future-Proofing Your Operations

As counter.app expands its tracking capabilities, your approval workflows automatically gain new decision points. ApproveThis recently added AI-powered approval analytics, helping managers identify patterns in counter.app data that warrant process adjustments.

The integration grows with your business - from single-hostel operations to multi-country networks. Regional managers receive localized approval requests based on counter.app's location data, while headquarters maintains oversight through consolidated reporting.

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Integrate with counter.app Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for counter.app

Suggested workflows (and their Zapier components) for counter.app

Create approval requests for new customers

Automatically create a new approval request in ApproveThis when a new customer signs up. This integration streamlines the authorization workflow for customer onboarding. *Note: Ensure customer details are mapped correctly in the approval request.*

Zapier Components

counter.app Logo

Trigger

New Customer

Triggers when a new customer is created.

Action

Create Request

Creates a new request, probably with input from previous steps.

Create approval requests for new reservations

This integration creates an approval request in ApproveThis as soon as a new reservation is made. It streamlines reservation management by ensuring approvals are captured promptly. *Note: Customize approval criteria as needed.*

Zapier Components

counter.app Logo

Trigger

New Reservation

Triggers when a new reservation is created.

Action

Create Request

Creates a new request, probably with input from previous steps.

Create approval requests for new transactions

Automatically trigger an approval request in ApproveThis when a new transaction occurs in counter.app. This automation simplifies the review process for significant transactions. *Note: Verify transaction parameters to match approval thresholds.*

Zapier Components

counter.app Logo

Trigger

New Transaction

Triggers when a new transaction happens at your hostel.

Action

Create Request

Creates a new request, probably with input from previous steps.

Create new approval requests for received workflows

This automation creates an additional approval request when a new approval workflow is initiated in ApproveThis. It supports multi-step approval processes within the platform. *Note: Adjust workflow steps if additional criteria are needed.*

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

Action

Create Request

Creates a new request, probably with input from previous steps.