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Alloy Navigator Integration

ApproveThis manages your Alloy Navigator Integration approvals.

April 17, 2025

Integration Category: Customer Support

Why Combine ApproveThis with Alloy Navigator?

Modern IT teams face relentless pressure to balance speed with compliance. Alloy Navigator provides robust tools for managing incidents and change requests, while ApproveThis adds precision to approval workflows. Together, they create a closed-loop system where IT actions trigger approvals, and approvals drive actionable next steps – all without manual handoffs.

This integration solves a critical gap in service management: the delay between identifying an issue and getting stakeholder sign-off. For mid-sized companies handling 50+ monthly change requests, automating this process through Zapier can reduce resolution times by 40% while maintaining audit trails.

Key Integration Use Cases

1. Automated Change Request Approvals

When a technician creates a network modification ticket in Alloy Navigator, ApproveThis can automatically:

  • Route requests based on impact level (e.g., CFO approval for budget changes)
  • Apply conditional logic to skip redundant approvals

Real-World Impact: A Phoenix-based MSP reduced client change implementation time from 72 to 8 hours by combining Alloy's request tracking with ApproveThis' tiered approval groups.

2. Incident-Driven Approval Chains

Critical incidents in Alloy Navigator can now trigger mandatory executive reviews through ApproveThis before major remediation steps begin. This prevents costly mistakes while maintaining response speed through features like:

  • Automatic escalation if approvers don't respond within set timeframes
  • Real-time cost calculations using ApproveThis' dynamic fields

3. Approval-Triggered Incident Creation

When high-risk approvals occur in ApproveThis (e.g., a $50k+ procurement sign-off), the integration can automatically create corresponding incidents in Alloy Navigator for resource tracking. This bidirectional flow ensures accountability across finance and IT teams.

Implementation Made Simple

Setting up the integration requires three steps in Zapier:

  1. Connect Alloy Navigator using OAuth credentials from your admin console
  2. Map critical fields between systems (e.g., Alloy's "Change Type" to ApproveThis' approval thresholds)
  3. Test with low-risk requests before full deployment

Approvers never need direct access to Alloy Navigator – they interact entirely through ApproveThis' email interface or dashboard. This eliminates license costs for external stakeholders while maintaining security.

Cross-Functional Benefits

IT Teams

Reduce change implementation backlogs by automatically routing requests to the right stakeholders. Approval thresholds ensure minor updates don't clog executive calendars, while vacation delegation prevents workflow stalls.

Support Teams

Link high-priority incidents to mandatory approvals for after-hours work or third-party contractor engagements. Real-time tracking in ApproveThis provides defensible records for SLA audits.

Finance/Compliance

ApproveThis' calculated fields automatically flag requests exceeding budget thresholds, requiring additional scrutiny before creating Alloy Navigator tickets. All decisions are logged with timestamps and rationale for compliance reporting.

Beyond Basic Approvals

While the Zapier integration handles core workflows, combining these platforms unlocks advanced capabilities:

Predictive Routing

Use Alloy Navigator's historical incident data to inform ApproveThis routing rules. If certain change types frequently cause outages, automatically route those requests to senior engineers first.

Cost Containment

ApproveThis can cross-reference Alloy Navigator's asset database during procurement approvals. Requesting a new server? The system automatically checks existing capacity and suggests alternatives if utilization is below 60%.

Regulatory Alignment

For healthcare organizations, pair Alloy's HIPAA-compliant ticket tracking with ApproveThis' audit trails. Every PHI-related change becomes automatically documented with required approvals.

Getting Started

Begin with a pilot workflow:

  1. Choose a frequent, low-risk process like software license renewals
  2. Set up a Zapier flow that creates ApproveThis requests from Alloy Navigator tickets
  3. Gradually expand to more complex workflows as teams adapt

ApproveThis requires no long-term contracts, making it easy to test integration value. Their support team offers free Zapier configuration reviews for qualified prospects.

Final Considerations

This integration works best when both platforms are properly configured:

Field Mapping

Ensure Alloy Navigator's priority levels align with ApproveThis' escalation rules. A "Critical" incident should trigger immediate approvals, not standard review cycles.

Security

Use ApproveThis' role-based access to limit external approvers to specific request types. Contractors can approve hardware shipments without seeing internal IT tickets.

Reporting

Combine data from both systems to analyze approval bottlenecks. If 80% of delays come from a single department, revise routing rules or provide additional training.

The Bottom Line

ApproveThis and Alloy Navigator create more than the sum of their parts – they enable IT organizations to operate at enterprise-grade efficiency without enterprise-level overhead. By automating the link between action and approval, companies can:

  • Reduce mean time to resolution (MTTR) by 35-60%
  • Cut compliance audit prep time from weeks to days
  • Eliminate 14+ hours monthly per manager on approval chasing

Ready to transform your IT workflows? Register for ApproveThis or schedule a personalized demo to see the integration in action. Our team will configure a proof-of-concept using your actual Alloy Navigator data to demonstrate measurable time savings.

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Integrate with Alloy Navigator Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for Alloy Navigator

Suggested workflows (and their Zapier components) for Alloy Navigator

Create approval request for new change requests

When a new change request is created in Alloy Navigator, an approval request is automatically submitted in ApproveThis to streamline decision making. This integration helps manage approvals before implementing changes. *Note: Ensure field mapping between Alloy Navigator and ApproveThis is set up properly.*

Zapier Components

Alloy Navigator Logo

Trigger

New Change Request

Triggers when a Change Request is created.

Action

Create Request

Creates a new request, probably with input from previous steps.

Create incident for new approval requests

When an approval request is initiated in ApproveThis, an incident is automatically created in Alloy Navigator for prompt response management. This integration ensures that critical approval workflows trigger incident tracking. *Note: Confirm incident details are correctly formatted to match Alloy Navigator requirements.*

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

Alloy Navigator Logo

Action

Create Incident

Creates an incident.

Submit incident approvals for new incidents

When a new incident is logged in Alloy Navigator, an approval request is automatically submitted in ApproveThis to review the incident response. This integration minimizes manual oversight and accelerates decision-making. *Note: Check that incident prioritization fields are properly integrated.*

Zapier Components

Alloy Navigator Logo

Trigger

New Incident

Triggers when an Incident is created.

Action

Create Request

Creates a new request, probably with input from previous steps.