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Chatbot Builder Integration

ApproveThis manages your Chatbot Builder Integration approvals.

April 17, 2025

Integration Category: Ai Tools

Two Tools, One Unified Solution

When Chatbot Builder's AI-driven lead generation meets ApproveThis's structured approval automation, businesses gain an edge in operational efficiency. Chatbot Builder excels at capturing and qualifying leads through conversational interfaces, while ApproveThis adds governance by ensuring every critical decision – from lead prioritization to budget approvals – follows a clear, auditable process. Together, they reduce bottlenecks in customer-facing operations while maintaining compliance.

Where Chatbot Builder Shines (And Where ApproveThis Fills the Gaps)

Chatbot Builder enables teams to engage website visitors 24/7 with AI-powered conversations, capturing lead details like budget ranges, project timelines, or product interests. However, high-value leads often require human oversight before progressing to sales teams. A marketing agency might need director approval for leads requesting custom pricing, while a healthcare provider could require compliance checks before sharing sensitive information. ApproveThis inserts controlled decision points into these automated workflows without slowing down response times.

Real-World Use Cases: Beyond Basic Lead Routing

Accelerating High-Value Deal Approvals

Consider a SaaS company using Chatbot Builder to qualify free trial users. When a lead mentions an enterprise-level team size during the chat, ApproveThis automatically triggers a revenue approval workflow. The sales director receives an email with key details: projected ARR, lead's tech stack, and chatbot conversation excerpts. Approval grants immediate access to premium support, while denials trigger a nurturing sequence – all handled through Zapier without manual intervention.

Ensuring Compliance in Regulated Industries

Financial advisors using Chatbot Builder can't automatically share investment proposals. By integrating ApproveThis, any lead requesting prospectuses initiates a compliance review. Approvers assess chatbot transcripts for suitability, with conditional routing – under $50k? Auto-approve. Over? Escalate to senior advisors. Approval thresholds and calculated fields in ApproveThis ensure adherence to FINRA or SEC guidelines while keeping response times under 2 hours.

Technical Setup: Simpler Than You Think

Connecting Chatbot Builder and ApproveThis via Zapier takes under 15 minutes:

  1. In Zapier, set Chatbot Builder's "New Lead" trigger
  2. Map critical fields (lead score, budget, chat transcript URL)
  3. Configure ApproveThis's "Create Request" action with your approval template

Pro Tip: Use ApproveThis's calculated fields to auto-flag leads needing attention. Example: If lead.budget > $10k, route to VP Sales; else, auto-approve.

Department-Specific Benefits

Marketing Teams: From Lead to Pipeline in Hours, Not Days

Marketers gain real-time visibility into which chatbot-generated leads get approved and why. ApproveThis's dashboard shows average approval times per campaign – crucial for optimizing chat scripts. If leads from a webinar campaign have 80% auto-approval rates versus 30% from social ads, pivot budgets accordingly.

Sales Operations: Enforce Processes Without the Paperwork

Sales ops leaders use approval thresholds to prevent discount abuse. When a chatbot lead requests a 20% discount, ApproveThis requires regional VP sign-off. All approvals include deal context pulled from the chatbot conversation, audit trails for quarterly reviews, and automatic Salesforce updates upon approval.

Finance Teams: Guardrails for Revenue Recognition

For subscription businesses, ApproveThis adds fiscal controls to chatbot deals. If a lead requests annual billing with a 60-day trial, finance receives an approval request with CAC payback calculations. Approved deals sync to NetSuite; denied ones trigger revised proposals through Chatbot Builder.

Advanced Features That Elevate the Integration

ApproveThis's vacation delegation ensures chatbot leads never stall because someone's OOO. If a marketing approver is out, requests automatically reroute to their deputy. Combined with Chatbot Builder's ability to send SMS notifications, this keeps SLAs intact even during holidays.

Why This Integration Becomes Your Silent Sales Enabler

Unlike clunky CRM approvals, this setup works invisibly. Leads experience seamless conversations, unaware of the approval machinery. One e-commerce brand using both tools reduced custom order approval times from 72 hours to 14 minutes – all while decreasing compliance errors by 65%.

Getting Started: First Steps for Maximum Impact

Begin with high-stakes scenarios where approval delays directly impact revenue or compliance. For most, this means:

  • Custom pricing requests exceeding 15% discount
  • Leads in regulated verticals (healthcare, financial services)
  • Enterprise deals requiring legal review

Configure ApproveThis to pull chatbot conversation highlights into approval emails. Approvers should grasp context in under 30 seconds – no logins required to Chatbot Builder.

The Hidden Advantage: External Approvals Made Simple

ApproveThis shines when external stakeholders are involved. Imagine a franchise model where chatbot leads need local owner approval. Franchisees receive email approvals without needing Chatbot Builder access – critical for maintaining data privacy while enabling rapid expansion.

Beyond Lead Approvals: Future-Proofing Your Stack

While lead management is the immediate win, consider these advanced plays:

  • Chatbot content approvals: Ensure all AI-generated responses meet brand guidelines before going live
  • Campaign budget approvals: Trigger budget increase requests directly from chatbot conversations with CMOs
  • Contract renewals: Auto-approve accounts with NPS >8, escalate others to CS teams

Common Pitfalls to Avoid

Don't over-automate. Some approvals need human nuance. Use ApproveThis's conditional logic to require detailed rejection reasons when denying high-value leads. This creates a feedback loop for improving chatbot qualification accuracy.

Ready to Transform Chatbot Leads into Closed Deals?

The Chatbot Builder and ApproveThis integration isn't just about speed – it's about scaling intelligently. By inserting the right approvals at the right moments, businesses grow revenue without compromising on governance.

Start your ApproveThis trial today or schedule a personalized demo to see how approval automation can elevate your Chatbot Builder workflows. For teams already using Chatbot Builder, implementation takes under a day with pre-built Zapier templates.

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Integrate with Chatbot Builder Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for Chatbot Builder

Suggested workflows (and their Zapier components) for Chatbot Builder

Create approval requests for new chatbot leads

When new leads are generated in Chatbot Builder, an approval request is created in ApproveThis to review lead engagement. This integration speeds up decision making and ensures lead follow-up processes are compliant. *Note: Adjust field mappings to fit your workflow needs.*

Zapier Components

Chatbot Builder Logo

Trigger

New leads

Triggers when new leads generated.

Action

Create request

Creates a new request, probably with input from previous steps.