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Superbot Integration

ApproveThis manages your Superbot Integration approvals.

April 17, 2025

Integration Category: Communication

When Phone Calls Meet Paperwork: Why This Combo Works

Let's be real – most approval processes move at the speed of a dial-up modem. By the time Susan in accounting OKs that vendor contract, the sales team already missed their quarterly target. Enter the ApproveThis and Superbot mashup: think of it as giving your approvals a jetpack while keeping human drama to a minimum.

Superbot handles the talking part – outbound calls, call queues, smart voice stuff. ApproveThis does the decision-making part – routing requests, chasing down signatures, keeping audit trails. Together? They turn "Hey, can we get this approved?" from a week-long email chain into a 15-minute process that doesn't make your team want to quit.

Who Actually Benefits From This? (Spoiler: More Teams Than You'd Think)

Customer Support Teams

Picture this: A pissed-off VIP client calls about a refund request. Normally, your agent would have to beg three managers for approval while the customer breathes fire into the phone. With the integration, Superbot automatically creates an approval request while keeping the customer on the line. ApproveThis pings the right manager via email (they can approve while stuck in another meeting), then instantly tells Superbot to confirm the refund. Crisis averted without moving anyone's lunch break.

Sales Ops

Your reps close a deal that needs legal review. Instead of printing 40 pages of contracts and playing desk-chair swivel until someone signs off, Superbot triggers an approval workflow the second the call ends. Legal gets a clean summary in ApproveThis, clicks approve, and the CRM updates before the rep even finishes their victory coffee.

Field Service Managers

Tech finishes a $5k repair job at 8PM. Superbot logs the call details, ApproveThis checks if it's under the after-hours approval threshold. If yes, auto-approve and send the invoice. If no, escalate to the night manager's phone via – you guessed it – another Superbot call. No more 3AM "DID YOU APPROVE THIS?!" texts.

Two Killer Use Cases That Don't Suck

1. Call Logs That Actually Do Something

The Problem: Your call center logs 500+ calls daily. 10% need approvals. Finding which 10% is like a Where's Waldo book covered in coffee stains.

The Fix: Every time Superbot logs a call that matches your criteria (dollar amount, client tier, whatever), ApproveThis creates a approval ticket automatically. Managers get email summaries with key details – no logging into yet another system. Approve or reject with one click, Superbot handles the follow-up call.

Real Example: A telecom company used this to process 92% of service upgrade approvals within 4 hours – down from 3 business days. Their secret? ApproveThis' calculated fields auto-flagged high-risk accounts, while Superbot scheduled callback reminders for slow-poke approvers.

2. Approval Follow-Ups That Don't Make You the Office Nag

The Problem: That project approval has been "in review" for a week. You either blow up Slack or risk missing deadlines.

The Fix: When ApproveThis detects a new request, Superbot queues a polite voice message to the approver's phone. No more passive-aggressive emails. If they ignore it? ApproveThis escalates to their boss after your set deadline. All without you playing bad cop.

Real Impact: A logistics company reduced missed approval deadlines by 70% by combining ApproveThis' reminder schedules with Superbot's voice alerts. Bonus: Their ops manager stopped getting hate mail from the finance team.

Setting This Up Without Losing Your Mind

You'll need:
- ApproveThis account (obviously)
- Superbot setup
- Zapier login

Step 1: Connect Superbot to Zapier. Takes 2 minutes – just auth and pick your call queue settings.
Step 2: Hook up ApproveThis. Use their pre-built Zapier templates unless you're feeling fancy.
Step 3: Build your "When X happens in Superbot, do Y in ApproveThis" flows. Pro tip: Start with one use case before automating your entire company.

Key settings to tweak:
- Approval thresholds in ApproveThis to auto-OK small stuff
- Superbot's retry rules for unanswered calls
- Vacation schedules in ApproveThis so out-of-office folks don't bottle-neck approvals

Wait, There's More (Without the Infomercial Cheese)

Approval Groups That Don't Cause Meetings About Meetings

Need 3 directors to approve a client discount? ApproveThis can make them vote (consensus) or pass it along like a baton (sequential). Superbot then calls whoever's taking too long. No more all-hands emails with 80 reply-alls.

The "Oh Crap, Greg's on Vacation" Fix

ApproveThis auto-reassigns Greg's approvals to his deputy when his OOO is on. Superbot calls the new approver with a heads-up. Greg comes back to zero dumpster fires and actually takes vacation now.

Real-Time Tracking for Control Freaks (We Mean That Nicely)

The dashboard shows which approvals are stuck, who's bottlenecking, and how fast each team moves. Sync it with Superbot's call analytics to spot patterns. Like why shipping approvals take 3x longer on Taco Tuesdays.

Why This Isn't Just Another "Integration"

Most app combos just shuffle data between spreadsheets. This one actually removes human latency from time-sensitive processes. Example scenarios that don't suck:

For Healthcare Admin: Patient callback requests get approved by triage nurses via SMS. Superbot schedules follow-ups before the front desk finishes their coffee.

For SaaS Companies: Enterprise plan upgrades trigger approval workflows in ApproveThis. Sales leads get a Superbot call with key details while they review the request. Close rates go up, leads don't ghost.

For Manufacturing: Equipment repair calls auto-create approval tickets. ApproveThis escalates urgent requests based on downtime cost calculations. Superbot alerts the maintenance lead's mobile when thresholds are hit.

The Part Where We Tell You What to Do Next

If you're still manually forwarding approval emails or playing phone tag with legal, you're basically using carrier pigeons in a Zoom world. Here's your exit plan:

1. Grab an ApproveThis trial – takes 5 minutes
2. Bookmark Superbot's docs for later
3. Build one automation this week. Start small – even just auto-approving low-risk call logs.

Pro tip: ApproveThis doesn't make your approvers buy Superbot seats. Great for when you need that one external lawyer to approve stuff without giving them access to your whole call system.

TL;DR

ApproveThis handles the bureaucratic crap, Superbot handles the phone stuff. Together, they make sure approvals happen faster than your team can procrastinate. No PhD required to set it up. Demo it before your next approval logjam hits.

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Integrate with Superbot Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for Superbot

Suggested workflows (and their Zapier components) for Superbot

Create approval requests for new call records

When a new call record is detected in Superbot, this automation creates an approval request in ApproveThis for review. It ensures every call attempt is vetted before follow-up actions are taken. *Note: Configure any additional filters as needed.*

Zapier Components

Superbot Logo

Trigger

New Call Record

Triggers when a call is attempted.

Action

Create Request

Creates a new request, probably with input from previous steps.

Queue outbound calls for new approval requests

When a new approval request is received in ApproveThis, this integration queues an outbound call in Superbot to ensure prompt follow-up. It streamlines communication by linking approval events to call scheduling. *Note: Adjust call queue settings as required.*

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

Superbot Logo

Action

Queue Outbound Call

Queue a call to the contact