ApproveThis manages your Alloy Navigator Express Integration approvals.

Why Approval Workflows Break Without Automation

IT teams using Alloy Navigator Express know the drill: change requests pile up, tickets get stuck in inboxes, and critical decisions wait on managers who forgot to check their help desk dashboard. Meanwhile, finance departments using ApproveThis see the other side - purchase orders delayed because IT hasn't approved the supporting ticket yet. When approvals live in separate systems, businesses bleed time chasing decisions across departments.

This is where connecting ApproveThis' approval automation with Alloy Navigator Express' service management creates new operational leverage. By integrating these platforms through Zapier, companies gain a decision-making layer that works the way modern teams actually operate - across tools, between departments, and with external partners.

Three Ways This Integration Transforms IT Operations

1. Change Management That Actually Moves Forward

When a network upgrade request lands in Alloy Navigator Express, ApproveThis automatically:

• Routes to the IT director and CFO based on cost thresholds
• Escalates after 24hrs with vacation coverage if approvers are OOO
• Updates Alloy tickets with approval status in real time

Real impact: A regional hospital chain reduced change implementation time from 14 days to 72hrs by eliminating approval bottlenecks between clinical staff (using Alloy) and administrative sign-offs (handled in ApproveThis).

2. Tickets That Create Their Own Approval Paper Trail

For procurement teams, this integration means any Alloy ticket with "Purchase" in the title automatically generates an ApproveThis workflow:

• Budget checks against dynamic thresholds
• Legal review for vendor contracts over $50K
• Automatic PO generation upon approval

Real impact: A manufacturing company eliminated $120K/yr in unauthorized purchases by requiring real-time budget holder approvals before procurement tickets could advance.

3. Escalations That Don't Require Constant Babysitting

When high-priority Alloy tickets change status to "Critical," ApproveThis:

• Notifies on-call managers via SMS
• Tracks response times against SLAs
• Provides audit trails for compliance reviews

Real impact: An e-commerce provider maintained 99.9% uptime during Black Friday by automatically escalating infrastructure tickets with ApproveThis' conditional routing when Alloy statuses indicated latency spikes.

Implementation That Works for Cross-Functional Teams

Setting up the integration takes under 30 minutes:

1. Create Zapier connection between ApproveThis and Alloy Navigator Express
2. Map Alloy ticket fields to ApproveThis templates
3. Configure approval rules based on ticket types

Critical setup tip: Use ApproveThis' calculated fields to pull budget data from Alloy asset records - this enables automatic approval thresholds based on actual department spend.

Department-Specific Wins

IT Teams

Network upgrades no longer wait for finance approval cycles. ApproveThis automatically routes requests based on cost impact:

• Under $5K: Team lead approval
• $5K-$25K: Director-level review
• Over $25K: CFO + CIO joint sign-off

Finance Controllers

Approval thresholds sync with Alloy's asset database to prevent overspending:

• Real-time budget checks against department allocations
• Automatic contract reviews for new vendors
• Spend analytics across approved/rejected requests

External Partners

Vendors and clients approve requests directly via email without Alloy licenses:

• Secure external approvals via branded portals
• Legal teams review NDAs before ticket assignment
• Audit trails for compliance reporting

The Hidden Advantage: Approval Analytics

Combining ApproveThis' dashboard with Alloy's reporting reveals insights like:

• Average approval time per ticket priority level
• Bottleneck approvers delaying critical requests
• Approval rates by department/season/vendor

A logistics company used these metrics to renegotiate carrier contracts, proving that 22% of delivery delays stemmed from late internal approvals rather than carrier performance.

Getting Started Without the Overhead

Implementation requires no specialized IT resources:

1. Map 3-5 critical approval scenarios (change requests, purchases, etc.)
2. Build corresponding templates in ApproveThis
3. Set up Zaps for bi-directional sync

Pro tip: Start with one high-impact workflow like critical ticket escalations before expanding to full change management processes.

The Bottom Line

Companies using both platforms report:

• 68% faster approval cycles for IT changes
• 83% reduction in unauthorized purchases
• 42% fewer compliance audit findings

These aren't hypothetical numbers - they're from actual performance benchmarks across 127 joint customers.

Your Move

Two paths to get started:

1. DIY: Connect your existing Alloy and ApproveThis accounts via Zapier (15-minute setup)
2. Guided: Book a workflow design session with our integration experts

Either way, you'll get:

• Pre-built templates for common IT/finance approvals
• Custom approval threshold calculator
• Cross-platform analytics dashboard

Schedule your demo or start a free trial to see how approval automation transforms your Alloy workflows.

Critical Implementation Notes

Security: All approval data remains encrypted in transit, with role-based access controls maintained in both systems.

Compliance: Full audit trails meet SOC 2 and HIPAA requirements for joint customers.

Cost: ApproveThis requires no additional Alloy licenses for external approvers - clients and vendors approve directly via secure email links.