
ApproveThis manages your CRM Messaging Integration approvals.
April 17, 2025
Integration Category: Crm
Stop Playing Approval Telephone: How ApproveThis + CRM Messaging Fix Your Workflow Hang-Ups
Why These Two Platforms Just Work
Let’s cut to the chase: approvals suck when you’re stuck chasing people through Slack, email, and carrier pigeons. CRM Messaging handles your SMS/WhatsApp outreach, while ApproveThis wrangles the chaos of internal sign-offs. Together? They’re like a bouncer and a VIP host for your business processes – one keeps the line moving, the other makes sure the right people get through the door.
ApproveThis doesn’t just automate “yes/no” decisions – it adds guardrails. Think conditional approvals (auto-approve small expenses, escalate big ones), delegation for vacations, and real-time tracking so you’re not that person asking “hey, did you see my request?”. CRM Messaging’s strength is immediacy – SMS and WhatsApp get read now, not buried in an inbox.
The Nuts and Bolts of the Integration
Connect them via Zapier in under 10 minutes. No coding, just point-and-click logic like:
- When a high-priority WhatsApp message hits CRM Messaging → Auto-create an approval request in ApproveThis
- When an ApproveThis request gets denied → Blast an SMS alert to the team
Real Teams Actually Using This (Without the BS)
Customer Support: Escalate Without the Headache
Picture this: A luxury hotel chain uses CRM Messaging for guest WhatsApp requests. When a guest messages “Can I get a late checkout?”, the system pings ApproveThis. Front desk managers approve/deny in one click via email (no app access needed), and CRM Messaging auto-replies to the guest. No more missed messages or managers playing phone tag.
Marketing: Kill Campaign Bottlenecks
Your social team wants to launch a flash sale via SMS. Legal needs to approve disclaimer language. Old way: 3 days of emails. New way: CRM Messaging triggers an ApproveThis workflow the moment the draft is ready. Legal gets a WhatsApp notification, reviews, and the campaign launches 4x faster. Bonus: ApproveThis’ calculated fields auto-flag campaigns over $10k for CFO review.
Operations: Stop Being a Human Router
Procurement teams love this combo for vendor contracts. Supplier sends a quote via SMS? ApproveThis creates a request, routes it through Legal (needs to check terms) then Finance (budget check). Each approver gets SMS nudges. If Legal sits on it for 48 hours, the request escalates to their manager automatically. No more spreadsheets or “I thought you handled it”.
Setup That Doesn’t Require a PhD
Here’s the skinny:
- Grab your Zapier account (free tier works)
- Connect CRM Messaging (use their API docs if needed)
- Pick a trigger – like “New WhatsApp Message”
- Map key data to ApproveThis fields (message content → request details)
- Test with a $5 Starbucks request – because you deserve it
The Hidden Perks You’ll Actually Care About
External Approvers Don’t Clog Your Apps
Contractors, clients, or execs who only need to approve occasionally? ApproveThis lets them vote via email without a CRM Messaging license. Saves money, avoids IT ticket hell.
Audit Trails That Cover Your Ass
Regulatory compliance is easier when every approval shows who approved what, when, and why. ApproveThis logs it all, CRM Messaging timestamps the notifications. Suddenly, that quarterly audit feels less like an interrogation.
Scale Without the Chaos
Growing from 100 to 1k employees? Approval thresholds in ApproveThis auto-adjust. Regional managers can approve up to $5k, anything bigger goes to HQ. CRM Messaging handles the increased notification volume without breaking a sweat.
When to Use This Combo vs. Going Solo
CRM Messaging alone works if you’re just blasting updates. ApproveThis shines for internal processes. But together? That’s when you fix the handoffs that waste hours:
- Time-sensitive approvals: SMS/WhatsApp gets eyes on urgent requests faster
- Client-facing teams: Service agents can escalate issues without leaving CRM Messaging
- Multi-team reviews: Legal → Finance → CEO chains happen in order, no overlaps
Don’t Take Our Word For It (But Seriously, Try It)
This isn’t about replacing your whole stack – it’s about fixing the approval black holes that slow you down. ApproveThis + CRM Messaging via Zapier is like adding traffic lights to your workflow intersections. Fewer crashes, less honking, everyone gets where they’re going faster.
Ready to stop being a human middleware? Register for ApproveThis or book a demo to see how it plays with CRM Messaging. No sales jargon, just a 15-minute walkthrough of how you’ll save 8 hours a month on approval babysitting.
Integrate with CRM Messaging Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
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Best Approval Workflows for CRM Messaging
Suggested workflows (and their Zapier components) for CRM Messaging
Create approval requests for new CRM messages
When a new message arrives in CRM Messaging, this automation creates an approval request in ApproveThis to streamline decision-making and ensure timely action. *Note: Verify that message content is correctly mapped.*
Zapier Components

Trigger
New Incoming Message
Triggers when a new message is received
Action
Create Request
Creates a new request, probably with input from previous steps.
Send SMS notifications for new approval requests
When a new approval request is initiated in ApproveThis, this automation sends an SMS message via CRM Messaging to instantly notify your team. *Note: Customize SMS content as needed.*
Zapier Components
Trigger
New Request
Triggers when a new approval request workflow is initiated.

Action
Send SMS
Sends a SMS message
Create approval requests for new global CRM messages
When a new global message is received in CRM Messaging, this integration creates an approval request in ApproveThis to help manage and prioritize important communications. *Note: Ensure global settings are configured properly.*
Zapier Components

Trigger
(Global) New Incoming Message
Triggers when a new message is received
Action
Create Request
Creates a new request, probably with input from previous steps.
Send WhatsApp notifications for completed approvals
When an approval request is completed in ApproveThis, this automation sends a WhatsApp notification via CRM Messaging to keep stakeholders informed. *Note: Verify the messaging template settings.*
Zapier Components
Trigger
A Request Is Approved/Denied
Triggers when a request is approved or denied.

Action
Send WhatsApp Templates
Send WhatsApp Message Templates
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