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ReCharge Integration

ApproveThis manages your ReCharge Integration approvals.

April 17, 2025

Integration Category: Ecommerce

When Approval Meets Subscription Power

Let's cut to the chase: subscription businesses live or die by two things - keeping customers happy and not getting sued for billing errors. ReCharge handles the mechanics of recurring payments like a champ, but here's where it gets messy: Who approves exceptions? How do you track subscription changes across departments? Why is accounting always the last to know?

ApproveThis isn't just another checkbox tool. It's the missing layer that tells ReCharge "Not so fast" when you need human validation. We're talking about automating the decisions around subscriptions, not just the transactions. The combo lets you move fast without breaking things - or compliance rules.

Why This Isn't Just Another Integration

ReCharge keeps subscriptions running. ApproveThis keeps decisions audit-ready. Together, they handle scenarios like:

  • A customer service agent offering a discount renewal without checking with finance
  • Marketing reactivating a canceled account to hit retention metrics (and accidentally billing someone who wanted out)

Here's the kicker: ApproveThis approvers don't need ReCharge logins. Your external accounting firm? They get email approvals without cluttering your ReCharge seat count. Legal needs to sign off on a custom subscription term? Add them to the workflow Tuesday, remove them Thursday.

Real-World Firefights This Combo Solves

1. Killing "Oops, We Charged You Again"

Scenario: Customer cancels, your support agent misses it in the CRM, ReCharge auto-renews. Cue chargeback fees and Twitter rage.

Fix: Zapier triggers an ApproveThis request before processing cancellations. Route it to both customer support leads and finance. Only when both approve does ReCharge execute the cancellation. Audit trail includes who approved what and when.

2. Stopping Discount Abuse Before It Starts

Scenario: Sales team offers 50% off annual plans to hit quotas. Finance discovers margin carnage three months later.

Fix: Any ReCharge subscription reactivation or custom pricing triggers ApproveThis with deal terms. Sales VP + CFO must approve via email in sequence. Approval thresholds auto-reject discounts over 30% unless the CEO jumps in.

3. Fixing "Who Approved That?!" Whodunits

Scenario: Enterprise client claims they were promised custom billing terms. Your team has six different Slack threads about it.

Fix: Every ReCharge order with non-standard intervals kicks to ApproveThis. Legal signs off on contract language, Sales confirms client comms, Finance validates the revenue schedule. All approvals live in one searchable dashboard.

Setting This Up Without the Headache

Here's the beauty of Zapier - you're not coding anything. For the cancellation approval flow:

  1. Connect ReCharge to Zapier (takes 2 minutes - Zapier's docs walk you through)
  2. Set trigger: "New Request" in ApproveThis
  3. Add action: "Cancel Subscription" in ReCharge

Pro tip: Use ApproveThis' calculated fields to auto-flag high-risk requests. Example: If cancellation request comes from an account with over $10k lifetime revenue, route to VP-level approval automatically.

Who Actually Cares About This? (Department Wins)

Finance Teams

Ever had to explain a revenue dip because too many discounts went unapproved? With ApproveThis thresholds, any ReCharge discount over 15% requires their sign-off. They get email approvals with deal context, click yes/no, and sleep better.

Customer Support

Agents can promise the world during retention calls - but nothing happens until approvals pass. Built-in SLAs in ApproveThis mean finance can't sit on requests for days. Everyone's accountable.

Operations

New hire needs to handle subscription exceptions? Add them to approval groups in ApproveThis without ReCharge access changes. Offboarding? Remove them in one click. Delegation settings cover vacations without workflow hiccups.

Why This Beats Manual Processes

Let's say you're managing 100 subscription changes weekly. Without ApproveThis:

  • Emails get buried
  • Approvers miss critical context
  • No way to enforce approval order (CFO shouldn't approve before Legal)

With the integration:

  • Approvers get actionable emails - click approve, reject, or ask for changes
  • Real-time dashboard shows where every request is stuck
  • Automatic reminders nudge dawdlers without you playing secretary

When to Think Twice

This isn't magic fairy dust. If your team rejects structure, hates accountability, or runs on "We'll fix it later" chaos, move along. But if you're scaling past startup mode and need to:

  • Pass SOC 2 audits
  • Reduce billing disputes
  • Give departments guardrails without micromanaging

...this combo cuts through the subscription management BS.

Bottom Line

ReCharge handles the "what" of subscriptions. ApproveThis manages the "who said okay." Together via Zapier, they let you scale without your approval process being the bottleneck.

Ready to stop playing approval whack-a-mole? Get started with ApproveThis or schedule a 15-minute demo. We'll show how to configure your first ReCharge approval flow live - no sales fluff.

Need More Proof?

Check out how these teams use the integration:

E-Commerce Brand (200 Employees): Cut subscription refunds by 40% in 90 days by requiring manager approval for all cancellations of 12+ month plans.

Subscription Box Co (450 Employees): Reduced finance team's time spent on billing exceptions from 20→6 hours/week using approval thresholds.

SaaS Company (1200 Employees): Onboarded 30+ external partners to approve custom contracts without exposing ReCharge data.

🥳

Integrate with ReCharge Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

Learn More

Best Approval Workflows for ReCharge

Suggested workflows (and their Zapier components) for ReCharge

Cancel ReCharge subscriptions for approved requests

Ensure subscription cancellations are validated before processing. This automated workflow triggers the cancellation of a ReCharge subscription whenever an approval request on ApproveThis is completed. *Note: Ensure your approval requests are configured to cover all necessary criteria to validate subscription cancellations.*

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

ReCharge Logo

Action

Cancel Subscription

Cancels a subscription.

Create ApproveThis requests for reactivated ReCharge subscriptions

Reactivate customer subscriptions with greater control. This integration prompts an approval request on ApproveThis for every newly reactivated subscription on ReCharge, aiding in tracking and validating account reactivations before they're finalized. *Note: Configure approval conditions to streamline the decision-making workflow.*

Zapier Components

ReCharge Logo

Trigger

New Reactivated Subscription

Triggers on an activated subscription.

Action

Create Request

Creates a new approval request, probably with input from previous steps.

Initiate ApproveThis requests for new ReCharge orders

Seamlessly validate and approve new orders. This automation creates an approval request in ApproveThis for each new order on ReCharge, ensuring that each transaction undergoes necessary approvals or audits before fulfillment. *Note: Implement this process to mitigate transactional errors or anomalies.*

Zapier Components

ReCharge Logo

Trigger

New Order

Triggers on a new order.

Action

Create Request

Creates a new approval request, probably with input from previous steps.

Notify customer status changes when requests are handled in ApproveThis

Track significant customer interactions with precision. This integration allows navigating and updating crucial customer data in ReCharge each time an approval request is either approved or denied in ApproveThis. *Note: Modify alert levels for better escalation management.*

Zapier Components

ReCharge Logo

Trigger

Customer Status Change

Triggers on a new customer status change.

Action

A Request Is Approved/Denied

Triggers when a request is approved or denied.