
ApproveThis manages your Retention.com Integration approvals.
April 17, 2025
Integration Category: Marketing
Why These Two Tools Are Better Together
Let’s cut to the chase: Retention.com finds your lost customers, and ApproveThis makes sure you actually do something about them. Together, they’re like that annoyingly efficient coworker who actually follows up on leads – except without the passive-aggressive Slack messages. For companies juggling marketing campaigns, client approvals, or compliance checks, this integration turns “we’ll circle back” into “done.”
The Reality Check
Retention.com identifies anonymous website visitors and turns them into actionable leads. ApproveThis forces humans to make decisions about those leads. Connect them via Zapier, and you’ve got a system where:
- New leads automatically trigger approval workflows
- Marketing teams stop chasing down signatures
- Compliance gets baked into the process
Who Actually Benefits from This?
If your company has a “we need to move faster but also not get sued” department (hint: that’s everyone), this integration matters. Here’s how different teams win:
Marketing Teams: Stop Leaving Money on the Table
Example: An e-commerce company uses Retention.com to identify 500 abandoned cart visitors daily. Without approvals, the marketing team either spams everyone (risking unsubscribes) or second-guesses which segments to target. With ApproveThis:
New leads trigger an approval workflow where the CMO approves high-value segments, junior staff handle routine follow-ups, and legal reviews GDPR-compliant messaging – all before lunch.
Operations: Kill the Spreadsheet Jockeys
SaaS companies using Retention.com often drown in unprocessed leads. One client automated approvals for trial users hitting specific engagement thresholds. Result? Their ops team reduced manual review time by 70% and redirected that energy toward actual customer onboarding.
External Collaborators: Clients Who Can’t Be Bothered to Log In
Agencies love this part: ApproveThis lets external clients approve campaigns or contact lists via email – no Retention.com license required. One digital agency cut their client approval times from 5 days to 8 hours by replacing “I’ll check with the team” with a single-click approve/reject button in stakeholders’ inboxes.
Real-World Use Cases That Don’t Suck
Use Case 1: “Should We Email This Lead?” → Decided in 10 Minutes
Problem: A fintech company using Retention.com hesitated to contact high-value leads without legal and compliance reviews. Manual routing via email caused 3-day delays.
Solution: Zapier triggers an ApproveThis workflow for leads over $250K potential value. Legal gets first approval rights, compliance checks for regulatory flags, and sales receives auto-notified greenlit leads. Average decision time: 10 minutes.
Use Case 2: Client Approvals Without the 27-Email Threads
Problem: A marketing agency’s clients ignored Retention.com dashboards but demanded final approval on outreach lists.
Solution: New Retention.com contacts auto-generate an ApproveThis request sent to client emails. Clients approve/reject via email without logging into anything. Bonus: ApproveThis’s audit trail shut down the “I never approved that!” excuses.
How to Set This Up Without Losing Your Mind
Step 1: Create a Zapier account (if you don’t have one).
Step 2: In Zapier, set Retention.com as the trigger app for “New Contact Added.”
Step 3: Connect ApproveThis as the action app. Map Retention.com’s contact data to an approval workflow template. Pro tip: Use ApproveThis’s Calculated Fields to auto-flag high-value leads for executive review.
Step 4: Activate the Zap. Test it by creating a dummy contact in Retention.com to ensure approvals route correctly.
Features You’ll Actually Use
Don’t just take our word for it – here’s how ApproveThis makes Retention.com better:
Approval Thresholds: Autopilot for Small Decisions
Example: Auto-approve leads under $1K potential value, escalate bigger fish to managers. One retailer processed 83% of leads without human intervention.
Vacation Delegation: No More “Out of Office” Black Holes
If your CMO is hiking in Patagonia, ApproveThis automatically reroutes approvals to their deputy. Because waiting 3 weeks to approve a lead defeats the purpose of using Retention.com.
Real-Time Tracking: Stop the “Where Are We?” Meetings
ApproveThis’s dashboard shows exactly which Retention.com leads are stuck, approved, or rejected. Legal teams love the timestamped audit trails when auditors come knocking.
The Bottom Line
Retention.com finds opportunities. ApproveThis ensures you act on them without bureaucratic paralysis. Together, they’re not just another tech stack checkbox – they’re how mid-sized companies out-execute competitors stuck in “let’s take a meeting” purgatory.
Next step: Register for ApproveThis or schedule a demo. We’ll show you how to set up your first Retention.com approval workflow in 12 minutes flat.
Integrate with Retention.com Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
Learn More
Best Approval Workflows for Retention.com
Suggested workflows (and their Zapier components) for Retention.com
Create approval requests for new Retention.com contacts in ApproveThis
Every time a new contact is added to your GetEmails account, an approval request can be initiated in ApproveThis. This ensures every new contact gets proper approval for follow-up actions, streamlining the communication process and maintaining compliance with your business procedures. *Note: Ensure the approval workflow is set up in ApproveThis prior to activating this integration.*
Zapier Components

Trigger
Get Contacts
Triggers when new contacts are added to your GetEmails account.
Action
Create Request
Creates a new request, probably with input from previous steps.
Get new retention contacts for each new approval request in ApproveThis
When a new approval request is initiated in ApproveThis, automatically fetch the latest contacts from Retention.com to include in your process. This integration ensures your approval workflows always have the most current information, eliminating manual entry. *Note: Configure data retrieval parameters in Retention.com to fit your specific needs.*
Zapier Components
Trigger
New Request
Triggers when a new approval request workflow is initiated.

Action
Get Contacts
Triggers when new contacts are added to your GetEmails account.
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