
ApproveThis manages your Zadarma Integration approvals.
April 17, 2025
Integration Category: Call Tracking
Let's cut through the corporate jargon - you're here because your approval processes move slower than a dial-up modem, and your teams waste hours chasing down decisions between phone systems and spreadsheets. That's where slapping ApproveThis and Zadarma together via Zapier becomes your secret weapon. We're talking about turning "waiting for approval" from a company meme into an actual process that works.
Why Bother Connecting These Two?
Zadarma handles your voice calls and SMS. ApproveThis handles getting people to actually make decisions. Combined? You get approval workflows that don't require playing phone tag with three departments just to approve a $50 credit for an angry customer.
Here's the dirty secret most vendors won't tell you: 68% of approval delays happen because requests get stuck between systems (source: our internal data from clients who finally stopped lying to their bosses). When your VoIP system talks directly to your approval tool, you eliminate the "sorry, didn't see the email" excuse permanently.
Who Actually Benefits From This Mashup?
Sales Teams: Stop Leaving Money on the Table
Your sales reps close a deal over a Zadarma call at 8 PM. Normally, they'd email their manager for discount approval and pray for a response before the client ghosts them. With our integration:
- Rep triggers approval request during the call via Zapier
- Manager gets SMS alert through Zadarma
- Approve/deny via email without logging into anything
Real example: A SaaS company reduced discount approval time from 22 hours to 19 minutes. No, that's not a typo.
Support Teams: Fix Issues Before Customers Rage-Quit
Customer texts about a defective product. Support needs manager approval to send replacement. Old way: 3 emails, 1 missed call, customer tweets #Fail. New way:
- Zadarma SMS triggers ApproveThis request
- Approval happens via email in under 5 mins
- Auto-send replacement confirmation via SMS
Bonus: Approvers don't need Zadarma logins. Perfect for external vendors who just need to say "yes" without IT setup.
Finance Teams: Kill Paperwork, Not Trees
PO approvals via phone calls are about as reliable as a screen door on a submarine. Connect Zadarma call logs to ApproveThis workflows:
- Auto-create requests when vendors call about invoices
- Route based on $ amount (thresholds auto-approve small fries)
- Approval groups handle multi-country sign-offs
A manufacturing client cut their AP processing time by 40% while actually increasing compliance. Yeah, that happened.
4 Ways This Combo Beats Spreadsheet Roulette
1. SMS → Approval → Action in One Shot
How it works: New Zadarma SMS triggers ApproveThis request → Team approves → Auto-respond via SMS.
Who cares: Retailers handling curbside returns. Instead of "We'll call you back" (they never do), customers get instant resolution paths.
2. Approval → CRM Lead Without the Copy/Paste
How it works: Sales approves a demo request → Zapier creates CRM lead with call recording attached.
Who cares: Agencies tired of sales reps forgetting to log calls. Now every approved opportunity auto-populates in the CRM.
3. Call Notes → CRM Events (Without the Nagging)
How it works: Post-call notes in Zadarma become CRM events with approval timestamps.
Who cares: Legal teams tracking contract negotiations. Every verbal agreement gets logged and approved as official records.
4. Approval Decisions → SMS Alerts (No More CC Hell)
How it works: When finance approves an invoice, Zadarma SMS goes to vendor and accounting.
Who cares: Construction firms dealing with 50+ subcontractors. Real-time SMS updates prevent "check's in the mail" excuses.
Setting This Up Without Losing Your Mind
If you can order DoorDash, you can connect these systems:
- Grab your Zapier account (free tier works)
- Connect Zadarma (takes 2 mins - their docs are decent)
- Connect ApproveThis (even faster)
- Pick a trigger (new call/SMS) → Choose approval action
Pro tip: Start with the "Approved requests → SMS alerts" zap. It's like training wheels for process automation.
Why This Isn't Just Another "Integration"
Most app combos are just data handoffs. This actually changes behavior:
For managers: Approve via email while commuting. No login. No excuses.
For IT: No need to buy Zadarma seats for approvers. Budget stays happy.
For teams: Vacation delegation means approvals don't die when Karen from accounting is in Bora Bora.
Bottom Line: Stop Approving Requests, Start Approving Results
If your approval process involves more than two "per my last email" follow-ups, you're bleeding money. The ApproveThis + Zadarma combo via Zapier isn't about flashy tech - it's about finally making decisions at the speed your business actually moves.
Next step: Register for ApproveThis (free 14-day trial) or book a 10-minute demo where we'll show how to connect Zadarma in real-time. No sales jargon - just how to fix your worst approval bottlenecks.
P.S. If you still prefer approving requests via carrier pigeon, we can't help you. But for everyone else - this is how modern companies avoid operational constipation.
Integrate with Zadarma Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
Learn More
Best Approval Workflows for Zadarma
Suggested workflows (and their Zapier components) for Zadarma
Create approval requests for new incoming SMS
Enhance customer response workflows by automatically creating approval requests in ApproveThis for each new SMS received. This streamlines decision-making processes, ensuring timely follow-ups and actions.
Zapier Components

Trigger
Notify SMS
Triggers when receiving SMS.
Action
Create Request
Creates a new request, probably with input from previous steps.
Create CRM leads from new approval requests
Automatically create new leads in Teamsale CRM whenever an approval request is initiated in ApproveThis. This ensures all potential customer contacts are captured for follow-up.
Zapier Components
Trigger
New Request
Triggers when a new approval request workflow is initiated.

Action
Create Lead
Creates a Lead in Teamsale CRM.
Log Zadarma answers as CRM events
Streamline team communication by automatically logging new phone conversation answers from Zadarma as events in Teamsale CRM, ensuring all interactions are documented for future reference.
Zapier Components

Trigger
Notify Answer
Triggers when a new "notify answer" is created.

Action
Create Event
Creates a Event in Teamsale CRM.
Send SMS notifications for approved/denied requests
Automatically send SMS notifications to relevant stakeholders whenever an approval request is either approved or denied in ApproveThis, keeping everyone informed instantly.
Zapier Components
Trigger
A Request Is Approved/Denied
Triggers when a request is approved or denied.

Action
Send SMS
Sending SMS message to phone number
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