
ApproveThis manages your Polaria Integration approvals.
April 17, 2025
Integration Category: Communication
When Slow Approvals Meet Fast Conversations
Let’s be real – most companies treat approvals and communication like separate sports. You’ve got ApproveThis handling the bureaucratic hurdles of sign-offs, while Polaria’s AI chats up customers. But what happens when you need to approve a urgent pricing exception while your sales team’s knee-deep in a client conversation? Cue the email chains, missed Slack messages, and that one VP who’s always on vacation.
Here’s the fix: Connect ApproveThis and Polaria through Zapier to create approval workflows that actually talk to your customer-facing teams. We’re talking real-time updates to Polaria’s AI knowledge base when contracts get approved, automatic approval triggers based on client conversations, and zero license headaches for external partners.
Why This Combo Doesn’t Suck
ApproveThis isn’t just another digital rubber stamp. With features like conditional approvals (auto-approve anything under $5K?), delegation rules (because Karen’s always at Burning Man), and calculated fields (show me the money before I sign), it’s built for companies where decisions impact real revenue.
Polaria brings the brains: its AI analyzes customer conversations to suggest responses, update FAQs, and identify trends. But here’s the kicker – most teams use these tools in separate silos. Marketing approves campaign budgets in ApproveThis while Customer Support’s Polaria bot gives outdated answers about those same campaigns. It’s like having a Lamborghini… that only drives in reverse.
Three Ways This Integration Actually Works
1. Customer Support That Doesn’t Make People Rage-Call
The Problem: Your support team’s getting 50 daily tickets about pending feature approvals. Every time engineering approves a new release, the Polaria bot still says “coming soon.”
The Fix: When ApproveThis approves a feature launch, Zapier automatically updates Polaria’s knowledge base. Now the AI immediately knows to say “Feature X went live Tuesday – want a walkthrough?” instead of blowing smoke.
Who Cares: SaaS companies scaling past 200 employees. Support leads tired of being human FAQs. Product teams who want release notes that actually matter.
2. Sales Negotiations That Don’t Die in Legal
The Problem: Your sales rep promises a custom contract clause during a Polaria chat. Legal takes 3 days to approve it. Client thinks you’ve ghosted them.
The Fix: When a Polaria conversation includes keywords like “custom SLA” or “discount,” Zapier triggers an ApproveThis workflow with pre-filled legal terms. Legal approves/denies right in email. Polaria’s AI then updates the client – all before their next coffee break.
Who Cares: Enterprise sales teams closing six-figure deals. Legal teams allergic to last-minute requests. Account managers who want to look like heroes.
3. Killing Zombie Posts Like a Bureaucratic Rick Grimes
The Problem: Polaria’s AI keeps referencing last quarter’s promo codes because nobody told it the campaign ended. Marketing’s “we’ll update it later” turns into 6 months of customer confusion.
The Fix: When ApproveThis denies a campaign extension request, Zapier automatically yanks the related Polaria posts. No more customers asking about expired deals your intern forgot to remove.
Who Cares: Retail/e-commerce teams running flash sales. Regulated industries needing compliance updates. Anyone who’s ever had a coupon go viral post-expiration.
Setup That Won’t Make You Want to Swear Off Tech
1. Connect the Apps: In Zapier, link ApproveThis and Polaria – takes about 2 minutes if you’ve got admin access to both.
2. Pick Your Trigger: Start with either “New Request” in ApproveThis or “Conversation Ended” in Polaria.
3. Map the Data: Tell Zapier which approval details Polaria needs (like campaign end dates) or which conversation metrics should trigger approvals.
4. Test with Dummy Data: Reject a fake request to see if Polaria posts delete. Have a sales rep trigger a mock negotiation in Polaria to check approval routing.
Pro tip: Use ApproveThis’ calculated fields to auto-fill Polaria post expiration dates. Because manually entering dates is what Excel jockeys do.
Why Your Teams Will Stop Complaining (For Once)
Customer Support
No more “Let me check with finance” delays. When ApproveThis greenlights a refund exception, Polaria’s AI can immediately message the customer with next steps. Bonus: ApproveThis’ email approvals mean even non-techy managers can approve requests from their flip phones.
Sales Ops
Deal desk approvals now happen while the client’s still on the line. When Polaria detects a negotiation hitting key points, ApproveThis pings the right approver with context. And because approvers don’t need Polaria licenses, your CFO won’t blow a gasket over seat costs.
Legal/Compliance
Every Polaria conversation mentioning “contract” or “NDA” can auto-trigger ApproveThis workflows. Legal reviews from their preferred tool (email, because lawyers), while Polaria maintains an audit trail. Vacation delegation means the associate counsel doesn’t become a bottleneck.
The Fine Print That Actually Matters
• Approval thresholds in ApproveThis can auto-approve routine Polaria post updates under certain conditions (freeing up human cycles)
• Polaria’s AI trains on approved content only – no more rogue answers from that overeager marketing intern
• Approvers get context from Polaria conversations without needing direct access (security teams breathe easier)
No, This Isn’t “Another Zapier Gimmick”
Most Zapier integrations just shuffle data between apps. This combo actually changes how decisions happen:
Approval Tracking: Every Polaria-triggered request in ApproveThis includes the original chat transcript. No more “Why did we approve this?!” meetings.
AI That Doesn’t Hallucinate: Polaria’s responses stay accurate because they’re tied to approved data.
Budget Control: Approval thresholds prevent your support team from promising $1M discounts via Polaria.
Ready to Stop Being a Human Middleman?
If your approval processes still involve chasing people through Microsoft Teams while customers wait on hold, you’re basically running a 1990s call center with better snacks. The ApproveThis-Polaria integration through Zapier cuts that noise by connecting decision-makers to customer conversations – without the SaaS bloat.
Book a 15-minute demo to see how approval automation actually works, or start a free trial if you’re ready to stop being your company’s human Zapier.
Integrate with Polaria Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
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Best Approval Workflows for Polaria
Suggested workflows (and their Zapier components) for Polaria
Create Polaria posts for new approval requests
Automatically create a post in Polaria when a new approval request is initiated in ApproveThis. This integration streamlines updates by linking approval workflows to content creation. *Note: Configure post details according to your communication strategy.*
Zapier Components
Trigger
New Request
Triggers when a new approval request workflow is initiated.

Action
Create a Post
Creates a post that will be used by Polaria's AI features to answer your customers' questions
Create approval requests for ended Polaria conversations
When a conversation ends in Polaria, automatically create an approval request in ApproveThis to review interaction outcomes. This automation ensures critical conversations are evaluated promptly. *Note: Ensure approval criteria align with your review standards.*
Zapier Components

Trigger
Conversation Ended
Triggers when a conversation is ended.
Action
Create Request
Creates a new request, probably with input from previous steps.
Delete Polaria posts for completed approval workflows
Automatically delete a post from Polaria when an approval request is approved or denied in ApproveThis. This integration helps maintain updated content by removing outdated posts based on approval decisions. *Note: Set filters to target the correct posts for deletion.*
Zapier Components
Trigger
A Request Is Approved/Denied
Triggers when a request is approved or denied.

Action
Delete a Post
Delete a post
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